Upgrading from 1 to 3 stars. The product finally arrived and is of good quality. After our fourth email, someone even got back to us and provided information. ---- We placed an order for three item... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The products ordered are REALLY unexpected quality. I ordered Infrared carbon crystal panels and honestly, I'm happy for choosing this heaters because I tested them with a meter (each), and the avera... Zobacz więcej
It has been almost over 2 weeks that I have ordered from here yet have not received my item nor any update on its whereabouts. I have tried emailing customer service about this issue yet they failed... Zobacz więcej
Reakcja na opinię
I purchased online with the arrangement that I could collect in the Bray branch. When I went to collect in Bray there was some confusion over payment ( I had already paid online ) Bray had no kn... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Since 1935, National Electrical Wholesaler has been providing top-quality electrical equipment and exceptional service to our customers. As the largest independent wholesaler in Ireland, we have become a trusted supplier to many different business sectors. With a comprehensive range of products including cables, lighting, wiring accessories, intruder systems, CCTV, access control, fire alarms, conduit, and accessories, our branches around the country make it easy for our customers to access the equipment they need no matter where they are located. Our experienced and knowledgeable team is always on hand to provide technical support and advice, ensuring that our customers have the information they need to make informed decisions. We are committed to staying ahead of the curve and providing innovative solutions that can help our customers improve their businesses. At National Electrical Wholesalers, we focus on quality, service, and expertise, which has helped us build long-lasting relationships with our customers. We look forward to continuing to serve them for many more years to come.
Dane kontaktowe
Unit 46 Rosemount Business Park, D11K26W, Dublin, Irlandia
- +35312541900
- sales@new.ie
- new.ie
3,6
Średnia
57 recenzji
Zaprasza klientów do wystawiania recenzji
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Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
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Inni użytkownicy przeglądali również
Delivery and communication issues
Product was as described but delivery was late. Was told it was being delivered on a certain day, then got a notification that it was delivered but it wasn't. Called NEW and the guy said he'd check and call me.back but never did. Called again a couple of days later and was told there was some error and it would be delivered next day which it was.
13 sierpnia 2025
, bad delivery,
It arrived late, they didn't send my order directly so I waited two days then I called them to ask about it after that they send my order, it took about whole week to get it from Dublin to Meath. They disappointed me
26 lipca 2025
Yes I was very pleased with my purchase…
Yes I was very pleased with my purchase I order them for my husband and they were excellent what he wanted them so very good altogether Thanking you Alice Leacy
21 czerwca 2025
Product not shipped after one week of…
Product not shipped after one week of purchase. Not sure when they will ship it.
15 kwietnia 2025
Condescending Bullies
Always find these guys so condescending and bad humoured. Not a place for an ‘amateur’. Lighten up lads.
17 kwietnia 2025
Opinia niezależna
Odpowiedź od National Electrical Wholesalers
Hi Hugh (we see what you did there!),
Thanks for taking the time to leave a review - and we’re genuinely sorry to hear about your experience. We never want anyone to feel unwelcome or talked down to. That’s not the standard we aim for, and we appreciate you flagging it.
We’d love to know which branch you visited so we can follow up with the team directly. Feel free to get in touch at sales@new.ie - and we promise to leave the condescension at the door!
Thanks again,
Jaime
Bought solar panels
Bought solar panels. Great experience very friendly to deal with . Will be buying again.
6 marca 2025
Order two change over switch’s on…
Order two change over switch’s on February 7 still says on there website order processing even tho they supposed to have 20 in stock according to there website
22 lutego 2025
Opinia niezależna
Odpowiedź od National Electrical Wholesalers
Hi,
Thanks for reaching out and please accept our sincere apologies for the inconvenience.
There has been a nationwide shortage of these changeover switches following last month’s storm. While we have had these on order for a couple of weeks, they have yet to be delivered. Unfortunately, a technical error over the weekend mistakenly displayed our incoming stock as available on the website.
We are actively following up with Hager to confirm when the next batch will arrive. As soon as we receive them, we will dispatch your order on a next-day delivery service.
We appreciate your patience and apologise for any inconvenience caused. Please let us know if you have any further questions.
Kind Regards,
National Electrical Wholesalers
Took over 2 weeks for a simple order to…
Took over 2 weeks for a simple order to arrive, order of led lights, sockets and switch’s - standard on the shelf stuff. Half the order was missing and took a further 2 weeks to resolve after multiple phone calls.
28 stycznia 2025
Odpowiedź od National Electrical Wholesalers
Hi,
Thanks for taking the time to leave feedback, we’re always looking for ways to improve our service.
I agree that your order didn’t arrive as smoothly as it should have. We completely understand how frustrating delays can be, and we appreciate your patience while we worked to resolve the issue.
Just to clarify, your order was placed on the 28th, and 14 out of 19 items were dispatched on the 31st via next-day delivery. The tracking shows that the delivery was rescheduled by the receiver and completed on the 5th. The remaining five items - we informed you on the same day that we were sourcing them from our branch network, though I recognise that this is taking longer than expected.
Delays like this are never what we want for our customers. We understand this fell short of the service you should expect, and we truly appreciate your patience as we continue to improve.
No Customer Service
Wanted to return an order. No contact number on website to talk to a human, only gives option to send a message and they will get back to you. Still waiting and still have wrong order.
8 stycznia 2025
Odpowiedź od National Electrical Wholesalers
Hi Ian,
Thanks for taking the time to leave feedback.
Please accept our sincere apologies for the delays with your return. It took us a couple of days to get to your request, and we understand how frustrating that can be. Based on your feedback, we’ve also made our customer service phone number more visible on the website.
Kind Regards,
Jaime
National Electrical Wholesalers
Bathroom fan heater
I purchased online with the arrangement that I could collect in the Bray branch. When I went to collect in Bray there was some confusion over payment ( I had already paid online ) Bray had no knowledge of this and looked for payment again. however they eventually sorted it out
8 stycznia 2025
They diligently enquired about an…
They diligently enquired about an unusual part of my order; order arrived quickly; although no tracking.
2 grudnia 2024
Ordering
Ordering, delivery & receipt worked efficiently. Did exactly what was promised.
17 listopada 2024
Order not processed in over a week
Placed an order over a week ago and its still just sat at ‘processing’. May not be the best option if you are in a hurry for anything…
8 listopada 2024
Great store
Great contact, great communication highly recommended. Hope to do business in the future.
8 października 2024
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