Rubbish! Ring was far too big for any of my fingers and wouldn't adjust to fit. They have made it as difficult as possible to return it and I have given up. Money wasted. I'll chalk it up to experienc... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've requested a refund for 2 rings bought as Xmas gifts in line with Nevanna's refund policy. I've tried to contact Nevanna since end December 2023 but yet to receive a reply to (1) my online reques... Zobacz więcej
Reakcja na opinię
Bought the ring for my daughter as a Christmas present and she absolutely loves it, it has come in handy in those anxious moments. The only thing is that the ring has lost it's round shape so the b... Zobacz więcej
Reakcja na opinię
I ordered a ring on the 26th of November for my sons 16th Birthday. It has still not arrived. I emailed several times and on the 10th of December was told it had left the warehouse and was with Royal... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Based in the UK, Nevanna is a women-owned mindful jewellery brand. Our jewellery is designed to bring happiness and calm, to help you protect your mental health and keep your treasured memories alive. As therapists with over 25 years of experience, we know that jewellery can be a valuable mental health tool. Fidgeting with a piece of jewellery can distract you when you’re anxious. Focusing on smooth metal or embossed texture can help you decompress when you’re stressed. Of course, jewellery is also beautiful! You deserve beautiful things that make you feel good. With Nevanna, we combine our passions for mental health and stylish design, to make a difference in a beautiful way. Our jewellery is handmade by artisans from all over the world, crafted from the highest quality stainless steel and sterling silver. The metals are waterproof and tarnish-free, so you can cherish your pieces for longer. Nevanna jewellery promotes self-care and self-expression. Breathe, focus and reset with our anxiety rings when you feel overwhelmed. Hold your loved ones close with our personalised jewellery that sparks happy memories. Channel the energies of our crystal jewellery to enhance your wellbeing. Shop NEVANNA for mindful jewellery that empowers you with healthy coping strategies and exceptional style.
Dane kontaktowe
7 Bell Yard, WC2A 2JR, London, Zjednoczone Królestwo
- hello@nevanna.com
- nevanna.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
bought it for my daughters birthday she…
bought it for my daughters birthday she loves silver jewellery loved the dreamcatcher bracelet

Odpowiedź od Nevanna
Nice design and idea
Nice design and idea, but when it arrived it looked cheap and not worth the price paid
Parcel hasn’t arrived and no response…
Parcel hasn’t arrived and no response to my email
Great experience with customer services
After initially sent the wrong product the communications with customer service and the replacement product were both excellent

Odpowiedź od Nevanna
If I could give 0 stars I would.
If I could give 0 stars I would.
Order placed on 29th of November and on 20th December it still hasn’t arrived. Contacted customer service who said to wait 3-5 days. Days later and I’m being ignored!!!!!
Fidget engagement ring
My future husband wanted to have his own engagement ring and I thought a fidget ring would be perfect for him. We are very happy with the product we got and the shipping was good too!!

Odpowiedź od Nevanna
Delivery
I ordered a ring on the 26th of November for my sons 16th Birthday. It has still not arrived. I emailed several times and on the 10th of December was told it had left the warehouse and was with Royal Mail. However, it took until the 19th of December for me to receive a tracking number from Evri. The woman I was emailing with was polite and responded quickly unfortunately the fact it has still not arrived and I was unable to give my son his main birthday gift has affected my experience. I really hope the ring is lovely when it arrives.
Perfect product,excellent value for…
Perfect product,excellent value for money and really fast delivery

Odpowiedź od Nevanna
Very disappointed with quality of…
Very disappointed with quality of product. Have emailed for information on how I go about getting refund but have not heard back from them. They certainly don’t make it easy!!!
The item has not arrived yet and Nevannah orderI…
The item has not arrived yet and I ordered it at least 3 weeks ago to send to my mother in law for Christmas. Now she has no present from my husband and I.
Not what I expected
Found the same ring much cheaper elsewhere. Hoped it was because it was better quality but when it arrived it was exactly the same. Very disappointing
No problems kept me updated on what was…
No problems kept me updated on what was happening pleasure to deal with

Odpowiedź od Nevanna
Ordered three rings on 09/10/22
Ordered three rings on 09/10/22
Recieved two rings after waiting a month and a half.
Sent numerous emails asking when I’d revive the third ring.
Customer service said they’d send it out and again after more emails still waiting for the ring to arrive it’s now the 20th December.
DO NO ORDER FROM THEM SCAM.
This is a scam company do not order…
This is a scam company do not order from here , I did not receive my item. They sent me a shipping email I what 3 months and received nothing and they provided me with no tracking number, claiming to use royal mail services and based in the UK yet they can not provide any information. Nevanna support was not helpful kept lying and telling me I will get back to you after speaking to my head office ! They are theives it Is a scam webiste do not order !!

Odpowiedź od Nevanna
So-called UK based jewellery
Jewellery website which claims to have been featured in Vogue, Elle etc. Ordered a necklace on 29/09/2022, dispatched on 12/10/2022, not yet received and it’s 27/10/2022. They claim to be based in the UK on the website and dispatched by Royal Mail but sent an email reply on 22/10/2022 stating ‘ Your order is now being forwarded to Royal Mail for final delivery to your location.’ which sounds like it’s been sent from outside the country. Doesn’t sound trustworthy and I now can’t find them mentioned much elsewhere online so wanted to highlight to people to be wary for now.

Odpowiedź od Nevanna
Doświadczenie Trustpilot
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