We have used NeoTimber for several projects now and we contimue to rate them for service and quality. We have been very happy with the products. Our latest delivery was for cladding. The driver was Da... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Wayne delivered my composite decking and very kindly stacked it for me at the back of the garden. He could have just left it at the front but he went above and beyond on a wet and stormy day to help m... Zobacz więcej
Andrejs was really helpful. He called 45 mins before arriving which allowed me to ensure everything was ready. He checked everything against the manifest to ensure it was as it should be and was helpf... Zobacz więcej
Reakcja na opinię
Used neo decking before so new the quality prior to buying. The cladding was just as expected, easy fit and looks good. Would highly recommend NEOTIMBER.
Informacje dotyczące firmy
- Dostawca materiałów budowlanych
- również w kategorii:
- Materiały drewniane
- Producent
Napisane przez firmę
NeoTimber® composite decking, NeoTimber® composite fencing and NeoTimber® composite cladding are all hi-tech eco-friendly alternatives to traditional wooden solutions.
Dane kontaktowe
Innovation House, Telford Way, Stephenson Industrial Estate, LE67 3HE, Coalville, Zjednoczone Królestwo
- 01530 382 180
- enquiries@neotimber.com
- neotimber.com
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 83% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good experience all round
Good experience all round, quick delivery and on time, delivery driver David was brilliant and very helpful, nearly 100 boards unloaded in no time at all and stacked up safe and sound. Would definitely recommend and will use again in the future!
14 października 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Pete,
Thank you so much for your review.
It's great to hear your delivery was quick and on time. I'll pass your thanks to David.
We look forward to helping with your next project.
Vision
NeoTimber Customer Services Executive
Odpowiedź od NeoTimber
Hi Lynn,
Thank you for taking the time to leave a review.
We're pleased to hear you had such a good experience with your delivery driver.
Vision
NeoTimber Customer Services Executive
Very professional
Our delivery driver Robert was very helpful and professional. The whole process - order placement through to delivery - has been excellent. Keep up the good work.
16 października 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Lee,
Thank you for such a positive review.
We're really pleased to hear that Robert was helpful and professional. I'll make sure he sees your comments.
Vision
NeoTimber Customer Services Executive
Good service from beginning to end
Friendly, professional service. Delivered on time. Andrejs give me an hour and a half notification prior to delivery and was polite and friendly. Good service from beginning to end.
16 października 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Rebecca,
Thank you for your kind review.
We're glad you had a good experience from start to finish, and it's lovely to hear Andrejs gave you advance notice. I'll pass your thanks on to him.
Vision
NeoTimber Customer Services Executive
Great product but transport (delivery)…
Great product but transport (delivery) expensive and needs reviewing. The finished article looks great on the patio.
3 marca 2026
Odpowiedź od NeoTimber
Hi Gareth,
Thank you for taking the time to leave a review.
We're pleased to hear you found the service prompt and efficient.
Vision
NeoTimber Customer Services Executive
Great delivery and high-quality materials
We had a wonderful experience with NeoTimber. Andrejs took such care when delivering the materials. He did an excellent job! The materials are of very high quality and we look forward to seeing them in our new build.
15 października 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Amy,
Thank you so much for the lovely review.
We're delighted to hear you had a wonderful experience, and that Andrejs took such care when delivering your materials. I'll make sure he sees your kind words.
Vision
NeoTimber Customer Services Executive
Great purchase and quality product will…
Great purchase and quality product will definatly use again!
17 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Ian,
Thank you for taking the time to leave a review.
We're really pleased to hear that you're happy with your purchased and the quality of our products.
We look forward to helping with your next project.
Vision
NeoTimber Customer Services Executive
Excellent quility fab customer…
Excellent quility fab customer service ,
Quick delivery same week , would recommend useing this company
21 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi,
Thank you so much for your kind words.
We're delighted to hear you were happy with the quality of our products and our customer service.
We really appreciate you recommending us.
Vision
NeoTimber Customer Services Executive
Everyone from ordering staff to…
Everyone from ordering staff to warehouse staff are accommodating & helpful
25 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Peter,
Thank you for your review.
It's great to hear everyone was helpful and accommodating.
Vision
NeoTimber Customer Services Executive
Super friendly guy
14 października 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Tim,
Thank you for taking the time to leave a review.
We're really pleased to hear you had such a friendly experience.
Vision
NeoTimber Customer Services Executive
Good quality product
Good quality product, and on time delivery. Driver (Andrejs) was really helpful, thank you.
13 października 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi David,
Thank you for your review.
We're glad you're happy with the quality of our products and that your delivery arrived on time. I'll make sure your thanks are passed on to Andrejs.
Vision
NeoTimber Customer Services Executive
Warm and friendly staff throughout the…
Warm and friendly staff throughout the organisation selling an exceptional product ( I know because I am extending a patio made of the same product put down 5 years ago).
The delivery driver David rounded the experience off superbly with a warm smile and a caring delivery. Well done Neotimbrr
13 października 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Mike,
Thank you so much for such a kind review.
It's wonderful to hear you've had such a good experience across the team. I'll made sure David sees your comments.
Vision
NeoTimber Customer Services Executive
Odpowiedź od NeoTimber
Hi,
Thank you for taking the time to leave such a kind review.
We're glad to hear you're pleased with the quality and price of your order.
Vision
NeoTimber Customer Services Executive
Really friendly helpful delivery…
Really friendly helpful delivery service from John and Andrejs, both took care with the decking when unloading, can't fault it. Delivery on time, with helpful updates. Thanks
8 października 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Scott,
Thank you so much for your lovely review.
We're delighted to hear John and Andrejs took such good care of your decking when unloading. I'll make sure your thanks are passed on to both of them.
Vision
NeoTimber Customer Services Executive
Andrejs messaged yesterday with my…
Andrejs messaged yesterday with my delivery time slot of 8am to 9am , he turned up bang on 8am , i asked if he could place all the items down the alleyway which he was very happy to do , he was friendly and chatty , a credit to neo timber, definately be using them again
9 października 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Dave,
Thank you for such a positive review.
It's great to hear Andrejs arrived right on time and was happy to place everything where you needed it. I'll make sure he sees your comments and we look forward to helping with your next project.
Vision
NeoTimber Customer Services Executive
Great product good service and finding…
Great product good service and finding a solution for wrongly ordered product.
2 września 2026
Odpowiedź od NeoTimber
Hi Scott,
Thank you for taking the time to leave a review.
We're glad you're happy with our products and that we were able to find a solution for you.
Vision
NeoTimber Customer Services Executive
Cladding Order
Excellent service throughout with very helpful and friendly delivery from Andrejs. Thank you!
5 października 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi,
Thank you very much for taking the time to leave such a kind review.
We're delighted to hear you had excellent service throughout, and it's lovely that Andrejs made your delivery such a positive experience. I'll make sure your thanks are passed on to him.
We hope you enjoy your new cladding.
Vision
NeoTimber Customer Services Executive
Very happy with my delivery this morning
Very happy with my delivery this morning by a lovely man called David! He went through my order with me to make sure it was all there and was very helpful by carrying my order through to a suitable place in my garden. Thank you David.
6 października 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Nicola,
Thank you for taking the time to leave such a kind review.
We're delighted to hear your delivery went so smoothly, and I'll make sure to pass your thanks to David.
Vision
NeoTimber Customer Services Executive
Great product A1
21 września 2026
Odpowiedź od NeoTimber
Hi Nick,
Thanks so much for the review. We're really pleased you're happy with our products.
Vision
NeoTimber Customer Services Executive
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.