NeoTimber are absolutely 💯 fantastic to work with. Superb customer service, prompt delivery and always so very helpful with any enquiry too. Not to mention, their composite products are best in... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have used NeoTimber for several projects now and we contimue to rate them for service and quality. We have been very happy with the products. Our latest delivery was for cladding. The driver was Da... Zobacz więcej
Reakcja na opinię
Wayne delivered my composite decking and very kindly stacked it for me at the back of the garden. He could have just left it at the front but he went above and beyond on a wet and stormy day to help m... Zobacz więcej
Reakcja na opinię
What an absolute delight to have a delivery by Andrés charming polite and SO HELPFUL….offered to place the products round the back and not just dump on the driveway… a credit to your company …. 5 ⭐️
Informacje dotyczące firmy
- Dostawca materiałów budowlanych
- również w kategorii:
- Materiały drewniane
- Producent
Napisane przez firmę
NeoTimber® composite decking, NeoTimber® composite fencing and NeoTimber® composite cladding are all hi-tech eco-friendly alternatives to traditional wooden solutions.
Dane kontaktowe
Innovation House, Telford Way, Stephenson Industrial Estate, LE67 3HE, Coalville, Zjednoczone Królestwo
- 01530 382 180
- enquiries@neotimber.com
- neotimber.com
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 71% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I wasn't in when Kyle delivered
I wasn't in when Kyle delivered, but I was told about the care he took in handling the boards. Very much appreciated.
Edit: I also had a second batch on Thursday. AndrejS was equally as attentive with the delivery. Excellent service 👍🏻
16 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Huw,
Thanks so much for the lovely review.
I'll be sure to pass this on to Kyle. We're really pleased he took such care handling the boards, even though you weren't in to see it yourself.
Vision
NeoTimber Customer Services Executive
Kevin helped us unload it all very good…
Kevin helped us unload it all very good help
24 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Tom,
Thanks so much for the great review.
I'll be sure to pass this on to Kevin. We're really pleased he was so helpful getting everything unloaded for you.
Vision
NeoTimber Customer Services Executive
Great delivery driver
Helpful on telephones. Delivery driver Andrej S went above and beyond, top man. Product looks good altho it is in packaging so not too easy to tell if any damage. I hope the fitting and life span is as good as the staff representing the company.
23 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Kim,
Thanks so much for this great review.
We're really pleased our phone team could help, and I'll be sure to pass this on to Andrejs. It sounds like he went above and beyond for you.
Hope the fitting goes smoothly!
Vision
NeoTimber Customer Services Executive
Good experience
David the delivery driver was very helpful and friendly. Decking is good quality
23 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Liam,
Thanks so much for the great review.
We're really pleased David was so helpful and friendly, and glad you're happy with the quality of the decking.
Vision
NeoTimber Customer Services Executive
Great service
The delivery was prompt and the driver, David, was friendly and obliging.
Very impressed
18 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Kate,
Thank you so much for the lovely review.
I'll be sure to pass this on to David. We're really pleased he was so friendly.
Vision
NeoTimber Customer Services Executive
Delivery was on time as agreed
Delivery was on time as agreed, had a phone call from Andrejs 45 min before arriving and he carried all products to the end of garden without complaint. Second time using this company and will do again.
21 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Gary,
Thank you so much for this great review.
I'll be sure to pass this on to Andrejs. We're really pleased he called ahead and carried everything to the end of the garden without any issue.
Vision
NeoTimber Customer Services Executive
Great product
Great product, amazing colour and delivery was very fast. Customer service also brilliant.
4 sierpnia 2026
Odpowiedź od NeoTimber
Hi Kamila,
Thank you so much for the lovely review.
We're really pleased that you're happy with our products and that the delivery was so fast. It's great to hear our customer service team could help too.
Vision
NeoTimber Customer Services Executive
Deluxe solid composite decking board
Really good product, really pleased with the quality and finished installation appearance.
What l would say is the website photos don't do the board justice.
31 sierpnia 2026
Odpowiedź od NeoTimber
Hi Darren,
Thanks so much for this great review.
We're really pleased you're happy with the quality and finished look of the decking.
Vision
NeoTimber Customer Services Executive
Very good service and friendly…
Very good service and friendly delivered on time
18 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Terry,
Thank you so much for the great review. We're really pleased the service left such a good impression.
Vision
NeoTimber Customer Services Executive
Wayne professional delivery
Wayne was on schedule, polite, helpful and exercised great care around the delivery process.
18 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Elizabeth,
Thanks so much for the great review.
I'll be sure to pass this on to Wayne. We're really pleased he left such a brilliant impression.
Vision
NeoTimber Customer Services Executive
Craig went beyond what he needed to do…
Craig went beyond what he needed to do and was a true ambassador for Neo Timber.
Despite me being let down by Neo Timbers office staff Craig was determined that my two and three quarter drive to pick up materials was not wasted.
He even drove to your alternative Warhouse to ensure that my customer would not be let down this weekend.
I will send a separate email outlining the failings of your office and feel sure that if they play back my taped conversation then they will understand my annoyance.
One again a big thank you to Craig and his team.
John
18 września 2026
Opinia niezależna
Composite Garden Furniture
Overall very pleased with my purchase. The furniture is as described and just what we wanted. Very easy to assemble. Unfortunately the packaging was damaged on delivery which resulted in some slight damage to the corner of the table, but not enough to worry about, superficial scratches. Was disappointed that the delivery company literally just delivered to the side of the road and did not ring the doorbell or make any attempt to inform that they had arrived. No idea how long the delivery had been there before we discovered it!
4 września 2026
From ordering to delivered by the ever…
From ordering to delivered by the ever helpful John, we'll done team.
16 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Paul,
Thanks so much for the great review!
I'll be sure to pass this on to John. We're really pleased the whole process went smoothly.
Vision
NeoTimber Customer Services Executive
Great company and the delivery driver…
Great company and the delivery driver was really excellent
16 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Mark,
Thanks so much for the great review!
We're really pleased you're happy with our service and that our delivery driver left such a great impression.
Vision
NeoTimber Customer Services Executive
Odpowiedź od NeoTimber
Hi,
Thank you so much for the lovely review!
I'll be sure to pass this on to Andrejs. We're really pleased he was so polite and efficient.
Vision
NeoTimber Customer Services Executive
Odpowiedź od NeoTimber
Hi Anabel,
Thank you so much for the lovely review. I'll be sure to pass this on to Andrejs. We're really pleased he made such a great impression.
Vision
NeoTimber Customer Services Executive
Andress was very helpful and polite
Andress was very helpful and polite. We love him 10/10
15 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Paul,
Thanks so much for the great review.
I'll be sure to pass this on to Andrejs. We're really pleased that he was so helpful and polite.
Vision
NeoTimber Customer Services Executive
Balustrade Project.
Gabriel was really helpful throughout the entire design and ordering process for my balustrade project.
Cost was competitive with items delivered quickly, well packed and in good condition. I haven't checked every box yet, but product looks well made and I assume nothing is missing.
Have yet to assemble items, so cannot comment on fitting,
3 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Jonathan,
Thanks so much for this great review!
I'll be sure to pass this on to Gabriel. We're really pleased he was so helpful throughout the design and ordering process.
It's great to hear everything arrived quickly too.
Hope the assembly goes smoothly!
Vision
NeoTimber Customer Services Executive
Great products at competitive prices
Great products at competitive prices. Excellent customer service. Would highly recommend.
12 września 2026
Opinia niezależna
Odpowiedź od NeoTimber
Hi Mike,
Thank you so much for the great review!
We're really pleased you're happy with the customer service.
Thanks for recommending us!
Vision
NeoTimber Customer Services Executive
A repeat customer!
Great product, good price, speedy service - second time I've used them.... enough said!
28 sierpnia 2026
Odpowiedź od NeoTimber
Hi,
Thanks so much for this great review! We're really pleased you're happy with our service.
Vision
NeoTimber Customer Services Executive
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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