Had a beautiful sign at a fair price from the beginning. But, 2 years later started having problems. Now, it wasnt this companies duty to replace anything and I didnt expect that. I was simply asking... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I wanted a custom sign made for my husband, I couldn't have asked for a better company to make it! From beginning to end, a quote was received, tweaked a few things, and everything was clear and co... Zobacz więcej
Reakcja na opinię
Recently bought a piece for the study, purchase was simple and straight forward, follow-up Comms we’re brilliant, and the product..wow…the product. Super quality, really very well made, Perspex cutout... Zobacz więcej
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I ordered a custom neon for my son’s bedroom. He was quite specific about what he wanted (teenager!) Neon Vibes were really amazing sending me a couple of mock-ups as per my request. They were brillia... Zobacz więcej
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Napisane przez firmę
At Neon Vibes®, we create stunning LED neon signs, wall art, light installations, and lamps for both indoor and outdoor applications. Illuminate your business logo, name, quote, slogan, or picture with our expertise, and watch us transform it into an eye-catching masterpiece. Proudly handmade in the UK and loved worldwide, our gorgeous LED neon creations are tailored to your unique vision. Trust Neon Vibes® to bring your ideas to life and deliver exceptional quality and service. Visit www.neonvibes.co.uk to start your neon journey with us today!
Dane kontaktowe
Unit 3 Maple Park, Lowfields Avenue, LS12 6HH, Leeds, Zjednoczone Królestwo
- 0113 3470111
- support@neonvibes.co.uk
- neonvibes.co.uk
4,9
Doskonała
397 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Best in the market would deffo…
Best in the market would deffo recommend and there Coustomer service is on point special thanks to Saleena very polite and patient all team keep up with the good work
31 stycznia 2022
Odpowiedź od Neon Vibes®
Thanks Parvaiz, this means so much to us, we really appreciate you taking the time to post this - we do try!
Odpowiedź od Neon Vibes®
Thanks Awais, really appreciate your comments, and the guys loved making this one for you!👊👊👊
Love our new signs and at a great price…
Love our new signs and at a great price too 👍🏻
30 stycznia 2022
Odpowiedź od Neon Vibes®
Hi Julie, thanks for this, it really makes all the difference to know how much our work's appreciated.
Odpowiedź od Neon Vibes®
Brilliant!
Great service & Product
I recently ordered a sign for my kitchen. The price was very competitive, the communication between myself and the company was spot on. I was given a dispatch date, the sign arrived wonderfully packaged the following day. The product was perfect and easy to hang on my kitchen wall. All in all a great buying experience from start to finish.
24 stycznia 2022
Odpowiedź od Neon Vibes®
Thanks for taking the time to post your review. I'm sure your sign looks stunning in the kitchen as the centerpiece!
Amazing neon sign
Amazing neon sign, exactly what I ordered. It also arrived quickly too so that's a massive bonus!
23 stycznia 2022
Odpowiedź od Neon Vibes®
Fantastic!
Neon vibes
Hi neon vibes, I would just like to say the customer service and the after sales is excellent the only reason I have scored it three stars is I feel that I have been messed about and been through the mill a little bit to get to where we wanted. the first order I placed in person at the premises and was well overcharged so we had to mess about to have the amount refunded.
I then placed an order For the original item at a cheaper web price and decided to purchase an additional item also online, which was straightforward , plenty of correspondence to say that you have received the order and the date it will be delivered.
The two signs were delivered only to find that the additional order is completely wrong. So this is where I feel I have been messed about once again as we have now got to mess about to return this item and wait for extended period for it to be replaced with the correct one.
Hence three stars. The product that you supply I think is excellent and I have already shared your contact details with others I have explain to what’s happened as above, which just takes the shine off it a little bit
Hope this feed back helps
Kind regards
Craig
22 stycznia 2022
Odpowiedź od Neon Vibes®
Thanks for the feedback Craig, sorry I didn't reply sooner, and we've taken your comments on board.
We've reviewed how we deal with orders going ahead. No excuses, we handled your order poorly, and have put steps in place to check the details better, rather than to rush ahead.
I appreciate that you had already share our details, and that you took the time to write this review.
Kind regards
Mick
Brilliant product and service
Brilliant product and the service was excellent. Arrived really quickly also considering custom made.
22 stycznia 2022
Odpowiedź od Neon Vibes®
It's nice to hear that you're happy with the sign and the customer service from start to finish. We look forward to hearing from you again soon :).
Great neon idea
Great neon idea - especially with the remote for on/off+bright/dim options. Quick turnaround from order to delivery. Cheaper than other neon advertised on the internet; quality still as good though.
22 stycznia 2022
Odpowiedź od Neon Vibes®
Thank you for taking the time to post your review. Quality is one of our top priorities. Our highly skilled team only uses the highest quality materials to make each and every sign.
GOOD SERVICE
21 stycznia 2022
Odpowiedź od Neon Vibes®
Good stuff! You're happiness means everything to us :)
Superb
I ordered a bespoke sign for my garden room, I sent through photos of exactly what I wanted prepared to be disappointed when it arrived. 2 weeks later the sign arrived and I was shocked, it was perfect, exactly the size and shape I'd asked for.
To create a one letter sign can't be hard you might think but this has a particular font and had to be exact to get the right impact, it was, superb workmanship.
I would highly recommend Neon Vibes.
Item was very well packed and communications were excellent.
20 stycznia 2022
Odpowiedź od Neon Vibes®
Brilliant! Thanks for choosing us.
First class from start to finish!
I wanted a bespoke sign and I was guided all the way, nothing was too much trouble from original idea to design and finished product. Great service from very helpful staff, great neon sign, finished to a very high standard. I'm absolutely delighted and so was the recipient, it was a gift. Even the packaging and the way it was packed for delivery was impressive.
No hesitation in recommending the team at Neon Vibes UK.
18 stycznia 2022
Odpowiedź od Neon Vibes®
It's good to hear that you're happy with the sign and the service from start to finish.
Fantastic product at a great price
Fantastic product at a great price. The dimmer we was sent initially did have a slight buzz however once mentioned we were sent one out that arrived the next day and works perfect. Would certainly recommend these guys
17 stycznia 2022
Odpowiedź od Neon Vibes®
Fantastic!
SECOND TIME OF ORDERING AND WONT BE OUR…
SECOND TIME OF ORDERING AND WONT BE OUR LAST TIME GREAT PRODUCTS AND EASY COMMUNICATION
17 stycznia 2022
Odpowiedź od Neon Vibes®
Thanks Nan, loved making your first one, and then to order another made me realise you'd loved it too! Thanks again for your order and your lovely comments. It really means so much to us.
Excellent quality light
Bought this for my Son. Arrived well packaged with a thank you card, clear instructions and some sweets which i though was a lovely touch. The light is excellent quality and surpassed my expectations. It looks great hung on the wall above the bed. The dimmer is really good too. we have attached it to the wall by the bed so it’s easy to use.
Would defiantly recommend this company if you’re comparing others.
16 stycznia 2022
Odpowiedź od Neon Vibes®
Hi Sarah, this is so good to hear, I'm really glad you're so happy, and thank you for your lovely comments. We try to make it all worthwhile and your message proves we're getting there!
Odpowiedź od Neon Vibes®
Thanks for this Matt, just loved the composition of your layout. Really appreciate you taking the time to send the photos, and this post. Best, Mick
Love it!!
Couldn't be happier with my light. Love, love, love it ❤❤❤. Looks amazing in my pole room. The packaging was nice too with the lovely touch of sweets in the box. Would definitely recommend!
10 stycznia 2022
Odpowiedź od Neon Vibes®
Thanks Carly, really glad you like it so much. Lovely feedback, thanks again. ❤
The light is beautiful
The light is beautiful, it’s a little smaller than I expected but it is light enough to be hung by fishing wire which I am very happy about! Thankyou
8 stycznia 2022
Odpowiedź od Neon Vibes®
Thanks for your post, and glad it works for you too. It's one of our favourites!
Odpowiedź od Neon Vibes®
Thank you for posting this, and glad you like it too. Love this sign.❤
Truly brilliant
Truly brilliant, we love it, just what we wanted.
Amazing service - thanks so much, a real talking point for visitors.
7 stycznia 2022
Odpowiedź od Neon Vibes®
Thanks for sharing this, it was one of those where you wonder how it's going to work, but it really does look great (even if we do say so ourselves) 🤣. So pleased that you like it so much.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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