Lovely chap came out. Decided it needed replacing and booked it in for the next day. I sat in their warm, clean office using their wi fi and was offered a cuppa when they had one. Really nice people.... Zobacz więcej
Reakcja na opinię
2 Brympton Way, Lynx West Trading Estate, BA20 2HP Yeovil, Somerset, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Lovely chap came out. Decided it needed replacing and booked it in for the next day. I sat in their warm, clean office using their wi fi and was offered a cuppa when they had one. Really nice people.... Zobacz więcej
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Staff being accommodating to enable me to take only available slot before my MOT was due Information re wipers and initial care of new windscreen given when collecting car. Pleasant young man who a... Zobacz więcej
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We had a lovely chap called Josh who on his first visit was unable to fix repair (not his fault) he then rearranged another visit within two days. He came back replaced windscreen very quickly.
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I had my T-roc windscreen replaced a couple of weeks ago and overall the experience was great! Great correspondence to let me know what was happening, where and when. On the day they replaced it, it... Zobacz więcej
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Napisane przez firmę
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
2 Brympton Way, Lynx West Trading Estate, BA20 2HP, Yeovil, Somerset, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I drove my car to Yeovil branch and they fitted the windscreen very prom so I could collect it later on same day ,this helped me massively.
Thank you.
PB.
Please note
It has not rained hard since fitting of screen,
So hopefully will be ok when it does

Odpowiedź od National Windscreens - Yeovil

Odpowiedź od National Windscreens - Yeovil
Really helpful I was concerned the windscreen would be wrong colour but the lady checked for me. Very efficient.

Odpowiedź od National Windscreens - Yeovil
Just a very efficient service. Great staff called us to collect.What I would have expected.

Odpowiedź od National Windscreens - Yeovil
Great bunch of people - i worked in their office space while my windscreen was done and even bought me a brew - great service !

Odpowiedź od National Windscreens - Yeovil
The whole experience was stress free from start to finish and fitter left the interior and windscreen spotless

Odpowiedź od National Windscreens - Yeovil

Odpowiedź od National Windscreens - Yeovil
Very easy to arrange. Technician was on time and explained everything very clearly. I was very satisfied with the whole process.

Odpowiedź od National Windscreens - Yeovil
New car less than 6k on the clock, a clout on the A303 from a large stone and a new windscreen was required.
The chaps in Yeovil were friendly, professional and quick to replace my screen. Had to recalibrate the ADAS camera too, no issues. I would recommend these guys without hesitation, did a great job, thanks

Odpowiedź od National Windscreens - Yeovil
Overall, an excellent, efficient & friendly service.
Would not hesitate to recommend to others.
Many thanks for my replacement car windscreen.

Odpowiedź od National Windscreens - Yeovil

Odpowiedź od National Windscreens - Yeovil
It was a really quick, professional and friendly service. I've had no problems atall since and looks clean around all the edges. Top service 👍

Odpowiedź od National Windscreens - Yeovil
I originally tried to report a chip, but unfortunately it turned into a crack. Josh was incredibly helpful throughout the whole process. National Windscreens had me booked in for a replacement within 12 hours—super quick and efficient! It was really easy to contact them, and the whole experience was smooth from start to finish. Would highly recommend them to anyone needing windscreen repairs or replacements!

Odpowiedź od National Windscreens - Yeovil
Good to find a company in Yeovil who have a depot you can visit and talk to staff who are experts in windscreen repairs. Not expensive either and I would definitely recommend them 100 percent !

Odpowiedź od National Windscreens - Yeovil
There was no signal for his WiFi, so I didn't know where he was. Clean job in the car. Would have been good if he put down a sheet to catch broken glass on my drive, or swept it up after. Overall I would recommend.

Odpowiedź od National Windscreens - Yeovil
If only the rest of the insurance / vehicle industry could be run as well as this. It was evident that national windscreens put value in positive experiences - I was surprised how easy it all was.
Quick to contact after insurance company transferred us, helpful to the point and good communication. No issues with sourcing OEM glass for us and had it in stock very quickly for an appointment the same week.
Parking a larger vehicle at the location was a little tricky but staff were very professional and did a great job.
Looked after our vehicle well and the care they took in the work is evident. I trust the replacement windscreen will last with no issues at all so far.

Odpowiedź od National Windscreens - Yeovil
Turned up before allocated time, and crack was repaired in next to no time at all. Great service all round.

Odpowiedź od National Windscreens - Yeovil
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