Lovely chap came out. Decided it needed replacing and booked it in for the next day. I sat in their warm, clean office using their wi fi and was offered a cuppa when they had one. Really nice people.... Zobacz więcej
Reakcja na opinię
2 Brympton Way, Lynx West Trading Estate, BA20 2HP Yeovil, Somerset, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Lovely chap came out. Decided it needed replacing and booked it in for the next day. I sat in their warm, clean office using their wi fi and was offered a cuppa when they had one. Really nice people.... Zobacz więcej
Reakcja na opinię
Staff being accommodating to enable me to take only available slot before my MOT was due Information re wipers and initial care of new windscreen given when collecting car. Pleasant young man who a... Zobacz więcej
Reakcja na opinię
We had a lovely chap called Josh who on his first visit was unable to fix repair (not his fault) he then rearranged another visit within two days. He came back replaced windscreen very quickly.
Reakcja na opinię
I had my T-roc windscreen replaced a couple of weeks ago and overall the experience was great! Great correspondence to let me know what was happening, where and when. On the day they replaced it, it... Zobacz więcej
Reakcja na opinię
Napisane przez firmę
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
2 Brympton Way, Lynx West Trading Estate, BA20 2HP, Yeovil, Somerset, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good booking service with regular reminders, easy to pay and windscreen replaced effectively.

Odpowiedź od National Windscreens - Yeovil
Efficient and professional. Guys explained everything and cracked on , great service

Odpowiedź od National Windscreens - Yeovil

Odpowiedź od National Windscreens - Yeovil
Excellent friendly service would highly recommend

Odpowiedź od National Windscreens - Yeovil

Odpowiedź od National Windscreens - Yeovil

Odpowiedź od National Windscreens - Yeovil
Exactly as stated in the booking details. Met by friendly guy who explained the procedure and offered waiting space in office. Job completed in less time than estimated, no mess in car, nice new windscreen.
All good. Thanks.

Odpowiedź od National Windscreens - Yeovil
Great communications
Very professional and polite. Saved me money by investigating and working hard so not having to replace the windscreen. Refund was deposited back into my account in good time

Odpowiedź od National Windscreens - Yeovil
they contacted me on day of installation to advise because of weather they could not replace screen at home, but said if i came to their site they would be able to do the job
which i did and they completed the windscreen within under 2 hours
thankyou

Odpowiedź od National Windscreens - Yeovil

Odpowiedź od National Windscreens - Yeovil
I was very satisfied with the service of my Tesla driver window. Everything went perfectly. Thank you

Odpowiedź od National Windscreens - Yeovil

Odpowiedź od National Windscreens - Yeovil
Curtesy reminder of my appointment via a text message
I arrived on time and greeted by member of staff advising of time of completion
Call received that the car was ready for completion
Whole experience 10 out of 10

Odpowiedź od National Windscreens - Yeovil
The team of fitters were waiting for me at my appointment time. I dropped the keys off with Kai at the Yeovil Branch. He was very helpful, was clear about the task to be completed and confident that the job would go to plan. A few hours later I received a text to say the job was done and everything looked fine. I was advised by Kai not to power wash the screen for a few days so it could settle in and the sealant set. He confirmed the job was straightforward and there was no mess in the car. A good job done by the guys in the Yeovil Branch.

Odpowiedź od National Windscreens - Yeovil
Quick and easy drop off and pick up. Great communication throughout.

Odpowiedź od National Windscreens - Yeovil

Odpowiedź od National Windscreens - Yeovil
Left the car with them and we were told to return at a certain time and the car was ready when we arrived.

Odpowiedź od National Windscreens - Yeovil
Fast and efficient booking and fitting . Thanks to the fitter who came to my home he was very tidy and explained everything I needed to know will use again if I need to (hopefully not)

Odpowiedź od National Windscreens - Yeovil

Odpowiedź od National Windscreens - Yeovil
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.