Good communication. Windscreen replaced and they checked that all the safety features on my car worked with the new windscreen.
Reakcja na opinię
94 Tanners Drive, Blakelands, MK14 5BP Milton Keynes, Buckinghamshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Good communication. Windscreen replaced and they checked that all the safety features on my car worked with the new windscreen.
Reakcja na opinię
Had a bit of a hiccup on the first day as the fitter didn’t turn up and didn’t phone or text to say he wouldn’t be coming however he did arrive two days later and I was first job on his list.The fitte... Zobacz więcej
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Fast service, great communication, friendly staff. Had to replace windscreen and had to use National Windscreens. Easy to book a date and time. Plenty of choices and they’ll replace at any location -... Zobacz więcej
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Windscreen replacement Impressively quick, helpful and efficient. Staff at the garage in Milton Keynes repaired the windscreen in a very short spell of time and kept me well informed throughout. Mo... Zobacz więcej
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Napisane przez firmę
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
94 Tanners Drive, Blakelands, MK14 5BP, Milton Keynes, Buckinghamshire, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od National Windscreens - Milton Keynes
A very professional place, it took a couple of hours but a fantastic job was done.

Odpowiedź od National Windscreens - Milton Keynes
Quick and easy service and the person I spoke to was a really nice guy.

Odpowiedź od National Windscreens - Milton Keynes
Rapid turn around once the car was dropped off. Windscreen cleaned inside and out. Excellent service overall.

Odpowiedź od National Windscreens - Milton Keynes

Odpowiedź od National Windscreens - Milton Keynes

Odpowiedź od National Windscreens - Milton Keynes
Fast service, great communication, friendly staff.
Had to replace windscreen and had to use National Windscreens. Easy to book a date and time. Plenty of choices and they’ll replace at any location - home or workplace. Tradesman phoned when on his way and when he arrived. Screen replaced and given advice all within two hours.

Odpowiedź od National Windscreens - Milton Keynes
Easy to book, lots of appointment options, lovely engineers, prompt on the day. Clean and tidy. Highly recommend!!

Odpowiedź od National Windscreens - Milton Keynes
A great quick and professional service. Thank you!

Odpowiedź od National Windscreens - Milton Keynes
Service was good, I am a very satisfied customer. Thank you and well done for great customer service from the booking assistant and the fitter. Much appreciated.

Odpowiedź od National Windscreens - Milton Keynes
This service I got is whether zero star in my opinion.I waited all day just to informed by the from the Northampton branch that windscreen for my ford Kuga 'kn68 zgh'is not in is van and may possible arriving the next day.This was not good enough,he could of informed me first thing morning.I wasted my time and last a day wage.

Odpowiedź od National Windscreens - Milton Keynes
2 great guys come to help me with my American van fitted a new windscreen in quicker than the allotted time very skilled workers with a genuine interest in there work brilliant I will recommend

Odpowiedź od National Windscreens - Milton Keynes
Customer centric service, accommodated my request without problem. Would have given 5 stars if they were able to fit windscreen wipers as ordered.

Odpowiedź od National Windscreens - Milton Keynes
Prompt and efficient service and clear communications along the way

Odpowiedź od National Windscreens - Milton Keynes

Odpowiedź od National Windscreens - Milton Keynes
It took nearly two and a half weeks to replace my windscreen, with 4 cancelled visits due to new kit, weather and replacement windscreen been cracked. All of this was time off work for me.

Odpowiedź od National Windscreens - Milton Keynes

Odpowiedź od National Windscreens - Milton Keynes
They turned as agreed and updated with eta on arrival. Told the proceedure and was carried out to factory spec.
The only fault which is company procedure any alarm stuff that was attached to windscreen they would put back . So had to do myself .

Odpowiedź od National Windscreens - Milton Keynes
Excellent organisation and communication. Everyone professional and friendly. Cant fault anything, it was all very good. My thanks to all.

Odpowiedź od National Windscreens - Milton Keynes

Odpowiedź od National Windscreens - Milton Keynes
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