What is the Company doing well? These guys are so amazing and doing amazingly great job. The got my windscreen replaced in under 30mins which saved me a lot of waiting times and the did exceptionally... Zobacz więcej
Reakcja na opinię
94 Tanners Drive, Blakelands, MK14 5BP Milton Keynes, Buckinghamshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
What is the Company doing well? These guys are so amazing and doing amazingly great job. The got my windscreen replaced in under 30mins which saved me a lot of waiting times and the did exceptionally... Zobacz więcej
Reakcja na opinię
Very helpful staff. Pleasant and polite too. Requested the earliest appointment and this was done for me. Had my windscreen done within an hour. I haven't had any issues.
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Had a bit of a hiccup on the first day as the fitter didn’t turn up and didn’t phone or text to say he wouldn’t be coming however he did arrive two days later and I was first job on his list.The fitte... Zobacz więcej
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Fast service, great communication, friendly staff. Had to replace windscreen and had to use National Windscreens. Easy to book a date and time. Plenty of choices and they’ll replace at any location -... Zobacz więcej
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Napisane przez firmę
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
94 Tanners Drive, Blakelands, MK14 5BP, Milton Keynes, Buckinghamshire, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They turned as agreed and updated with eta on arrival. Told the proceedure and was carried out to factory spec.
The only fault which is company procedure any alarm stuff that was attached to windscreen they would put back . So had to do myself .

Odpowiedź od National Windscreens - Milton Keynes
Excellent organisation and communication. Everyone professional and friendly. Cant fault anything, it was all very good. My thanks to all.

Odpowiedź od National Windscreens - Milton Keynes

Odpowiedź od National Windscreens - Milton Keynes
Kept notified with good communication. Fitter was professional and polite.

Odpowiedź od National Windscreens - Milton Keynes
Easy to book but confirmation was not sent right away to let me know the price. Communication through to the date was good. Outlet that did the window was friendly and got the job done on time.

Odpowiedź od National Windscreens - Milton Keynes
The ease of the booking and the professionalism, the updates in timings and the good spirit of the gentleman who fitted it. All round best customer service I have received for a long time.

Odpowiedź od National Windscreens - Milton Keynes
Very happy with the windscreen change. Had a massive crack from a stone chip. The screen had heating elements in it and distance markers for traffic. All changed ok.
Thanks

Odpowiedź od National Windscreens - Milton Keynes
My windscreen was replaced as planned, in a friendly, efficient and timely manner

Odpowiedź od National Windscreens - Milton Keynes

Odpowiedź od National Windscreens - Milton Keynes
Easy to navigate the website to arrange repair and a friendly professional representative carried out the repair a few days later and to my entire and utter satisfaction.

Odpowiedź od National Windscreens - Milton Keynes
Brilliant service from beginning to end. Dealt with professionally and swiftly.

Odpowiedź od National Windscreens - Milton Keynes
On pick up, they gave me the wrong key. Then my car was making a knocking noise (it wasn't before) i called national windscreen not helpful at all.
I got in the front passenger side and all the plastic housing was on the floor!!! Car is a hybrid so things had to be moved. Fixed it myself.

Odpowiedź od National Windscreens - Milton Keynes
Great, friendly customer service, thoroughly professional and was done very quickly too

Odpowiedź od National Windscreens - Milton Keynes

Odpowiedź od National Windscreens - Milton Keynes
Technician arrived in time frame, carried out work exemplary.
And the job looked fantastic very pleased to customer

Odpowiedź od National Windscreens - Milton Keynes
Excellent. What can I say. The guys were really friendly and professional. Made me feel very comfortable as a woman. Kept me fully informed. I wouldn’t hesitate to use them and would be happy to recommend.
Thank you!

Odpowiedź od National Windscreens - Milton Keynes

Odpowiedź od National Windscreens - Milton Keynes

Odpowiedź od National Windscreens - Milton Keynes
very friendly and cheerful guy couple of issues re trim but hopefully sorted and thorough

Odpowiedź od National Windscreens - Milton Keynes
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