Very nice chap and I hate to complain but my mirror was left very wobbly. I assume because it wasn’t a genuine Audi windscreen and the mirror post was not to spec. I managed to remove and after bendin... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 4 Block 6, Shenstone Trading Estate, B63 3XB Halesowen, the West Midlands, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Car windscreen replaced via insurance with national windscreens, it was really easy to phone up, pay the access over the phone and book an appointment. A few days later Mark came out and replaced my w... Zobacz więcej
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Their communication was first class. I was met at the workshop by a lovely man who knew who I was and what was needed. He explained their process and how long it was likely to take (the new windscreen... Zobacz więcej
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Booked the appointment on line , engineer turned up on time , contacted before he arrived and completed the work promptly . Informed me how long I would need to wait before using and washing car .... Zobacz więcej
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Informacje dotyczące firmy
- Naprawa samochodu
- również w kategorii:
- Szyby samochodowe
- Warsztat samochodowy
O National Windscreens - Halesowen
Napisane przez firmę
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Dane kontaktowe
Unit 4 Block 6, Shenstone Trading Estate, B63 3XB, Halesowen, the West Midlands, Zjednoczone Królestwo
- 0121-369-0738
4,7
Doskonała
385 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The pre call
The pre call
The excellent service by the engineer
The efficient service
13 października 2025
Odpowiedź od National Windscreens - Halesowen
We're happy to hear that you were pleased with the pre-call and the efficient service provided by the engineer. Thank you for your positive feedback!
Odpowiedź od National Windscreens - Halesowen
We appreciate you sharing! We are so happy you were pleased with our very organised, quick service.
Professional Service
ADAS windscreen replacement including calibration done in less than 2 hours
Impressive!
Very pleased with the job
19 września 2025
Odpowiedź od National Windscreens - Halesowen
We're happy to hear that you are very pleased with our ADAS windscreen replacement and calibration service completed in a timely manner. Thank you for your positive feedback!
Done a really good job and was really…
Done a really good job and was really flexible and quick. Thank you!
11 września 2025
Odpowiedź od National Windscreens - Halesowen
We're happy to hear that you had a positive experience with our services! We appreciate your kind words and are grateful for your feedback.
Odpowiedź od National Windscreens - Halesowen
We appreciate you letting us know that our staff was friendly and very helpful! We are so happy you had such a positive experience.
Replacement Windscreen
Replacement Windscreen, dropped car off told could take up to 4 hours and half hours later I called NW to find out progress as had had no contact. 20 mins later got a text to say car was ready quickly followed by a call to say can you be here in the next 30 mins as we are closing. Work carried out satisfactorily new screen looks great, however on the drive home I noticed glass fragments on the dash and later on the seats and in the center console. Very disappointed with the hygiene standards.
5 września 2025
Odpowiedź od National Windscreens - Halesowen
We appreciate your feedback and are glad the new windscreen meets your expectations. We regret the communication delays and the cleanliness issues you encountered with glass fragments. We'll address this with our team to ensure better service in the future.
Odpowiedź od National Windscreens - Halesowen
We appreciate you sharing! We're so glad to hear about the excellent service and great availability you experienced on our site.
Very good service,thanks
27 sierpnia 2025
Odpowiedź od National Windscreens - Halesowen
We appreciate you sharing your experience with us. We are happy you received very good service from our team.
Odpowiedź od National Windscreens - Halesowen
We appreciate you taking the time to share your kind words. We're so glad you were satisfied with our service!
Professional service
Professional service from start of booking to collection. Friendly and efficient staff. Would recommend to anyone needing a windscreen replacement.
29 sierpnia 2025
Odpowiedź od National Windscreens - Halesowen
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our staff friendly and efficient, and that you were pleased with our professional service. We're glad you would recommend us.
Odpowiedź od National Windscreens - Halesowen
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
The work was completed on the day
The work was completed on the day, and at the time arranged.
22 sierpnia 2025
Odpowiedź od National Windscreens - Halesowen
We appreciate you taking the time to share your positive experience! We're so happy the work was completed as scheduled for you.
Speedy repair excellent customer…
Speedy repair excellent customer service from Clyde and the person on reception when I collected
19 sierpnia 2025
Odpowiedź od National Windscreens - Halesowen
We are delighted to hear about your speedy repair and the excellent customer service you experienced. Thank you for taking the time to share your positive feedback!
Odpowiedź od National Windscreens - Halesowen
We appreciate you taking the time to share your experience! We're so glad to hear our staff was prompt and helpful, providing great service.
Quick efficient friendly service 👍
6 sierpnia 2025
Odpowiedź od National Windscreens - Halesowen
We appreciate your positive feedback! We are so happy you found our service quick, efficient, and friendly.
Excellent
We were contacted with an approximate time of their arrival & the young lad was informative, efficient and very polite
29 lipca 2025
Odpowiedź od National Windscreens - Halesowen
We're happy to hear that the arrival time was convenient and that our team member was helpful and courteous. We appreciate your positive feedback!
Good service
Good service, fairly quick appointment and go an earlier cancellation appointment after asking, job done quickly. I knocked off 1 star as trying to pay the insurance excess via the payment line was frustrating until given a new number at the appointment (previously told appointment would be cancelled if we didn't pay first) and even though my husband gave his number for when ready for collection the technician rang me at work.
30 lipca 2025
Odpowiedź od National Windscreens - Halesowen
We appreciate your feedback and are glad the service and appointment were satisfactory. We regret the payment and communication issues you experienced. We'll review our processes to improve these areas. Thank you for bringing this to our attention.
Great service
Great service and the windscreen was successfully repaired rather than replaced, saving insurance excess.
29 lipca 2025
Odpowiedź od National Windscreens - Halesowen
We appreciate your positive feedback! We're happy to hear that you received great service and that we could repair your windscreen, saving you money. Thank you!
Odpowiedź od National Windscreens - Halesowen
We're happy to hear that our staff was friendly and helpful! We appreciate your positive feedback and are grateful for your review.
Odpowiedź od National Windscreens - Halesowen
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.