Had heard mixed reviews about national windscreens, and the last time I needed a repair my insurers still used a well known national rival. I need not have worried the fitter came out said that my... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Asked to rearrange or go to nearest centre due to a few raindrops 2 hours before my allotted slot. Annoying due to various disabilities. Job was well done, but took nearly 2 hours, despite being told... Zobacz więcej
Reakcja na opinię
National Windscreens made an excellent job of replacing the broken windscreen for my Peugeot 208 GT. I had the screen fully restored within hours of dropping off the car and their service was professi... Zobacz więcej
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While removing the cracked screen they notices some of the trim clip had been broken during a previous and replaced with mastic. Without any hesitation the new clip where fitted along with the new scr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Naprawa samochodu
- również w kategorii:
- Szyby samochodowe
- Warsztat samochodowy
O National Windscreens - Chelmsford
Napisane przez firmę
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Dane kontaktowe
Unit 15, 4 Cromar Way, CM1 2GL, Chelmsford, Essex, Zjednoczone Królestwo
- 01245-830581
4,5
Doskonała
628 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick reliable and friendly
28 sierpnia 2025
Odpowiedź od National Windscreens - Chelmsford
We are happy to hear that you found our service quick, reliable, and friendly. We appreciate your positive feedback!
The fitter was amazing
The fitter was amazing, really helped my autistic son understand what was happening and kept us informed, really valued member of staff thank you
30 sierpnia 2025
Odpowiedź od National Windscreens - Chelmsford
We appreciate you taking the time to share your feedback. We're so glad to hear that the fitter was amazing and helped your son understand, thank you for recognizing our valued staff member.
Odpowiedź od National Windscreens - Chelmsford
We appreciate your positive feedback. We are happy you received exceptional customer service. Thank you for your kind words.
A cracking service
A good service, did exactly as they promised keeping me fully informed and updated as to when they would arrive.
28 sierpnia 2025
Odpowiedź od National Windscreens - Chelmsford
We appreciate you sharing your feedback! We're happy to hear that you received great service and were kept fully informed and updated throughout the process.
Odpowiedź od National Windscreens - Chelmsford
We appreciate you sharing your feedback. We are so happy you were pleased with our prompt service, great job, and good communication.
Efficient service very clean work
20 sierpnia 2025
Odpowiedź od National Windscreens - Chelmsford
We appreciate you sharing! We are so happy you were pleased with our efficient service and clean work.
My windscreen was done quickly and…
My windscreen was done quickly and efficiently. Thank you.
20 sierpnia 2025
Odpowiedź od National Windscreens - Chelmsford
We're happy to hear that your windscreen replacement was completed quickly and efficiently. Thank you for your positive feedback; we appreciate it.
Taken interest customers requirements
Company very efficient, helpful, understanding customers requirements
and very helpful knowledgeable
Thank you again
22 sierpnia 2025
Odpowiedź od National Windscreens - Chelmsford
We appreciate your kind words! We're so happy to hear that you found our company efficient, helpful, understanding of your needs, and very knowledgeable. Thank you again!
Odpowiedź od National Windscreens - Chelmsford
We appreciate your positive feedback! We're happy to hear that our staff were helpful and polite and that the job was completed well and on time.
GREAT JOB 5 STARS
18 sierpnia 2025
Odpowiedź od National Windscreens - Chelmsford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Odpowiedź od National Windscreens - Chelmsford
We appreciate you sharing! We are so happy you were pleased with our very quick and friendly service.
Staff were very helpful and kept me…
Staff were very helpful and kept me informed regarding collecting the car after work was completed
15 sierpnia 2025
Odpowiedź od National Windscreens - Chelmsford
We appreciate your positive feedback! We're happy to hear that our staff was helpful and kept you informed about collecting your car. Thank you!
Two big scratches on the bonnet which…
Two big scratches on the bonnet which took a lot of time to polish out as they were quite deep, small shards of glass also left on the bonnet, dashboard and door trims needed to be cleaned properly, plastic trim below the screen not fitted properly and I had to re-do as it was lifting up away from the glass, apart from that the fitter was very polite and sort of made an effort to hoover the front carpets
15 sierpnia 2025
Odpowiedź od National Windscreens - Chelmsford
We appreciate your feedback and are sorry to hear about the scratches, glass shards, trim, and fitting issues. We'll address these points to improve our service. We are glad that the fitter was polite.
Friendly and helpful
Good communication, friendly and helpful. Everything went like clockwork, despite the glass replacement being in a door panel, so it was not at all straightforward.
13 sierpnia 2025
Odpowiedź od National Windscreens - Chelmsford
We appreciate you sharing your experience. We're happy to hear that our team was friendly and helpful, and that the glass replacement went smoothly despite the challenges. Thank you for your positive feedback!
What 3 words address needs to go to the gate not the the fence around the back.
Very polite, courteous and answer all questions.
Seam eager to help.
6 sierpnia 2025
Odpowiedź od National Windscreens - Chelmsford
We appreciate you taking the time to share your positive experience. We're happy to hear that our team was helpful and courteous in answering your questions.
Odpowiedź od National Windscreens - Chelmsford
We appreciate your positive feedback! We're happy to hear you received great service and that booking was fast and easy with our friendly mechanics. Thank you!
Thank you Dean from Essex for repairing…
Thank you Dean from Essex for repairing my screen on my Mini Cooper. Friendly, answered all my questions and did a great job of the repair. Thank you!
30 lipca 2025
Opinia niezależna
Odpowiedź od National Windscreens - Chelmsford
We're happy to hear that you had a positive experience with the screen repair on your Mini Cooper. We appreciate your kind words regarding the team member's friendliness, their helpful answers, and the great job they did. Thank you!
Odpowiedź od National Windscreens - Chelmsford
We appreciate you taking the time to share your experience, and we're so happy our service was good and nice for you!
Odpowiedź od National Windscreens - Chelmsford
We're happy to hear that you found our service efficient, quick, and effective. We appreciate your positive feedback and thank you!
They were on time
They were on time, very polite and friendly, i was very happy with the service I received
15 lipca 2025
Odpowiedź od National Windscreens - Chelmsford
We appreciate your positive feedback! We're happy to hear that you were pleased with our punctual, polite, and friendly service. Thank you for sharing your experience.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.