National Residential Recenzje 

331
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Recently bought a tenanted property through National Residential. The viewing process was easy, communication by text was also easy. Tom helped negotiate on the property and have a deal agreed pre auc... Zobacz więcej

Oceniono na 1 z 5

Very challenging from day 1. 1. Win Auction with final bid price - they force you to offer higher amount or you lose 2. Frequently call & contact you until pay them deposit of £2500 or 1% o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

David and his team are absolutely fantastic. I have purchased couple of properties from them now and love their hands on approach. I can go honestly say buyers and sellers both their interest wer... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really quick and efficient buying process. Tom and David were on hand to answer any questions we had, and were quick to chase up any answers with the seller/solicitor if they didn’t know it themselves... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi aukcyjne online
  2. Agencja nieruchomości komercyjnych
  3. Inwestycja nieruchomościowa
  4. Agencja nieruchomości
  5. Nieruchomości – aukcje
  6. Rzeczoznawca nieruchomości

Informacje przekazane przez różne źródła zewnętrzne

National Residential sell houses in 28 days for 100% of the market value.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

331 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,4

Wszystkie recenzje

(331)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

First time buyer

I was a first time buyer and not really sure what I was doing when purchasing my house but Rachel who supported me through my purchase was excellent! She always kept me up to date with when I could expect different parts of the purchase to be completed and she advised me on different things I needed to do. She answered every question I had in detail and made sure I understood every part of process. Buying a house is stressful but being informed and working with approachable people made it so much less stressful. Huge thank you!

25 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Professional and Efficient!

National Residential handled everything from start to finish to help me sell my tenanted house. Arranging viewings with the tenant, negotiating with the buyer and recommending a good solicitor and paying a large contribution towards the legal fees.
They made the whole process very straight forward and took all of the stress out of the process for me.
I would highly recommend their service to anyone looking to sell a property quickly and effortlessly.

2 maja 2023
Opinia niezależna
Oceniono na 4 z 5

National Residential helped me to sell…

National Residential helped me to sell a tenanted flat which I needed to dispose of for financial reasons. The team got me a fair price and achieved completion in a good space of time, relative to the circumstances. It took slightly longer to complete than I had first envisaged but I am happy with the outcome given the added complications that exist when selling an ex-local authority flat that is tenanted. I would recommend National Residential to landlords who need to sell property while tenanted. Mark, London.

21 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Good communication and quick service

27 kwietnia 2023
Opinia niezależna
Logo National Residential

Odpowiedź od National Residential

Thanks for your kind review David, and do let us know if we can help you in the future. All our best, David and the NatRes team!

Oceniono na 5 z 5

Very professional company to work with

Very professional company to work with. Highly recommend!

8 maja 2023
Opinia niezależna
Logo National Residential

Odpowiedź od National Residential

Thanks for your kind review, Thomas. And good luck for the future. All our best, David and the NatRes team.

Oceniono na 5 z 5

National Residential - Highly Recommended

National Residential did a splendid job in helping us sell our property. Tom, Rachel, et al. were professional, friendly and aware of our concerns. They handled everything from viewings to solicitors seamlessly.
Highly recommended

31 marca 2023
Opinia niezależna
Logo National Residential

Odpowiedź od National Residential

Thank you for your kind review, Dave. I have let Tom and Rachel know and we all wish you well for the future. All our best, David and the NatRes team!

Oceniono na 5 z 5

Super, professional, reassuring service!

Can't fault their service: prompt, professional, friendly and a breath of fresh air. I was looking to sell a property with a tenant in situ. They seamlessly took care of the lot - from marketing the property to their extensive list of property investors, to arranging viewings, to seeing everything through to completion.

I was impressed by their approach. Every stage of the process was carefully handled with regular updates to keep me in the loop. I never had to do any chasing - they were always on the ball and very reassuring. Special thanks to Rachel for her affable approach to everything.

I would definitely use The Online National Residential Estate Agency again for future BTL property sales. Thanks for all your work guys - five stars from me!

31 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Great service

Communication is vital in what can seem like a very stressful situation however these guys a very professional and provide such a outstanding service from start to finish thanks so much for everything

1 stycznia 2023
Opinia niezależna
Oceniono na 3 z 5

Sold with tenant in situ

I sold my 3 bedroom house with the tenant in situ through National Residential. I accepted a fixed price offer of £300k and they achieved a sale price of £310k. The sale was made in September 2022 and completion was in late January 2023. I had to provide details of the previous conveyancers for the previous sale and purchase of the property in order for the legal issues to be addressed. I had to collate and resend numerous documents relating to the property to the estate agent before completion. However, finally the sale was successfully achieved.

27 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

David was very helpful with the…

David was very helpful with the situation. I was a tenant where the landlord sold the property I was living in and the buyer wanted vacant possession . David was able to help aid me in being able to move out of the property to make sure the sale of the property could go ahead.

12 lutego 2023
Opinia niezależna
Logo National Residential

Odpowiedź od National Residential

Hi Claire, thanks for the kind review and your cooperation at what was a challenging time for you and your landlord. I hope all goes well in your new home and for your future. Best of luck. David, Harpreet and the NatRes team

Oceniono na 5 z 5

Rachel and Sophie were so helpful…

Rachel and Sophie were so helpful whilst we were buying our first home! Buying a property is stressful, but they both kept us updated with the progress, and we completed very quickly. We are so happy with our new home!

12 lutego 2023
Opinia niezależna
Logo National Residential

Odpowiedź od National Residential

Hi Olivia. Thanks for your kind review and we are glad we could help. Good luck with your new home. Thanks, Rachel and Sophie

Oceniono na 4 z 5

Well respected establishment

The staff…. Absolutely! They make even a new landlord taking over a building seamless as it can possibly be for the current tenants.
Reviewing the building thoroughly and making the building good. as it should have been for the tenant! Always, if they can’t speak when you call all of them contact at their very earliest convenience! Brilliant at keeping you up to date with what is occurring making it so much easier to not worry about your position in the building being re sold to someone else too being a current tenant. It’s such a delight to have a management company and a landlord who take pride in appearance, politeness and can still integrate personal communication skills too. They take on trustworthy landlords who are understanding and sociable who also act quickly upon any faults or concerns. I would recommend this company as a perfect establishment to either sell with, hold a rental tenancy with or seek letting management from. Repairs are taken seriously and dealt with quickly as is information they need they ask and give enough time for you to gather

25 listopada 2022
Opinia niezależna
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Odpowiedź od National Residential

Hi Gemma (tenant). Thanks for your kind review and we are glad we could help you. You were a great tenant and worked with us to find a win-win solution to help you and the other tenants transition to the new landlord and resolve a very difficult situation for the vendor who simply needed to sell and had challenges maintaining the property as you described. I hope all goes well. Many thanks, Rachel and David

Oceniono na 1 z 5

CORRUPTED SCAMMERS

Very unprofessional from day 1.

1. Win Auction with final bid price - they force you to offer higher amount or you lose (scam - Tom)
2. Frequently call & contact you until pay them deposit of £2500 or 1% of property if higher than it (illegal lock - Tom)
3. You will be forgotten for weeks if not months
4. Rotten property that are unfit for mortgage (rejected for lending offers - Abbie)
5. Countless accusation and misleading information by text, email for deposit loss (threats - Abbie, Tom, Rachel (manager))
6. Irresponsible of their actions and very incompetent
7. Full of lies and circle of corrupted people
8. They recommend you people to cover their shady work
9. Property has never been open for viewing
10. Survey company couldn't evaluate the property due to their lack of coordination
11. Out of the blue, after 5 month of the buying process, they sent an email that says landlord has breached the contract.(Abbie)

Very shocked for wasting our time and legal people around us. No compensation or alternative solution, they just avoided us after all what they did and refunded the deposit.

Be careful and stay away before becoming their next victim.

Avoid at all cost!

25 stycznia 2023
Opinia niezależna
Logo National Residential

Odpowiedź od National Residential

Hi Pina,

We are sorry to hear of your experience, however would like to share with our customers the details as we worked extremely hard to do everything we could to assist you:

1. You purchased a property from us through a Modern Auction and paid your £2500 deposit on 30/08/2022
2. Your terms are to complete in 56 days but unfortunately, you withdrew after valuation as there were some issues identified with the roof costing circa £5000. We successfully negotiated with the vendor to carry out these roof repairs with our trusted building contractor and saved the sale for you.
3. Our terms state that if structural issues such as this roof issue are discovered on survey and importantly, that the vendor agrees to conduct these repairs, then purchasers are required to complete their purchase. It also states that if the vendor does not agree, the deposit will be refunded. In your case the vendor agreed to carry out the repairs and you agreed to this price reduction/repair on 23/09/2023
4. We were disappointed therefore to hear that, after many weeks passing, you did not agree to continue with your purchase, informing us that you needed to get an alternative mortgage and you and your mortgage broker insisted on the vendor carrying out the roof repairs without your first agreeing to continue with your purchase.
5. You subsequently agreed to apply for a new mortgage and your broker notified us on 03/11/2022 that your new application was submitted. Whilst this was a 6-week delay, the vendor paid and instructed our contractor to carry out the repairs.
6. During this intervening delay period, and each month since, mortgage interest rates were increasing rapidly, costing the vendor substantial increases in mortgage repayment costs and the vendor was losing faith that you would complete due to the delays. It was very unfortunate that on 16/01/2023 the vendor advised us that they had completed the roof repairs but had remortgaged their property to take out a fixed rate and therefore removed their property from the market.
7. We ascertained the vendor had started the remortgage process back in November without advising us.
8. We informed the vendor that by not disclosing to us their decision to remortgage (after agreeing to carry out repairs and continue to complete their sale with you) and subsequently cancelling the sale, that this was a breach of our auction terms and that they owe us our fee as per our terms.
9. This was an extremely frustrating situation for both of us. Our team did everything they could to get the roof issues resolved for you, and the sale completed.

As this was an unavoidable situation, we refunded your deposit. We have also gone further and would like to refund any broker fee, valuation fee and search fees you have paid. We hope this helps, as we're extremely committed to a great customer experience even if sales don't work out. We've reached out, but do feel free to additionally contact us via any of the channels below:

E: info@national-residential.co.uk or call us on T: 01244 341066.

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