Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Fantastic aftercare service .. above and beyond. Alex couldn’t be more polite, helpful and reassuring, really put my mind at ease and resolved my issue promptly. The products themselves though... Zobacz więcej

Oceniono na 1 z 5

Yet again , no communication after a return , paused on clear pay , it take weeks and week to get a return after you send it back . Dresses used to be amazing , used to come in a beautiful box , with... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

first time i wore my dress the hardware broke .I text Nadine Merabi with my problem .within minutes i received a reply and instructions to solve problem .they were great .highly recommend this compan... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very beautiful dresses. However, they weren’t exactly what I was looking for or not any more available in the right size. Therefore, I returned all of them and waited for my refund almost a month. The... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą damską

Napisane przez firmę

LUXURY WOMEN'S READY-TO-WEAR


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 98% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great customer service and beautiful clothes

Great customer service from Alex. And I love all the clothes I have from the brand 😍

17 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi there,

Many thanks for your kind words! We are very happy to hear that Alex was able to help and we are sure you look amazing in all your MERABI styles!

Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

Absolutely amazing clothes

Absolutely amazing clothes, I feel a million dollars when I wear one

15 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hey Mandy,

Thank you for your lovely feedback. We are sure that you look a million dollars too!

Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

Great customer service and advice…

Great customer service and advice offered when I recently enquired about stock levels and visiting their store.

14 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi,

Thank you so much for the kind words! We’re thrilled to hear you had a great experience - it means a lot to us. We truly appreciate your support!

Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

Le luxe stylé

La qualité des habits est exceptionnelle, le style indétronable. Nadine Merabi est la marque à avoir dans son dressing. Les colis sont en plus toujours super soignés. Un plaisir du début à la fin.
À mon dernier achat, j’ai un problème de taille. Alex du service client a été d’une aide exceptionnelle un dimanche matin. Tout a été fluide et facile.
Je ne peux que recommander

15 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi,

We’re so glad to hear everything went smoothly! Thanks for taking the time to leave us a review - it really makes our day.

Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

Quality brand

Quality of garments, packaging and then customer service is excellent! Will be ordering again!

15 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi Elli,

Thanks for the great review! We’re always working to provide the best experience possible, and we’re glad to see it’s paying off. Appreciate your feedback!
 
Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

A great company with quality clothing

Items were delivered by the next day, with standard delivery. I received responses from customer services within minutes. And more importantly, the quality of the clothing is outstanding!

14 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi Helen,

Thank you for the awesome review! We’re so happy to hear you had a good experience. We hope to keep exceeding your expectations!  

Best wishes,
NADINE MERABI team

Oceniono na 1 z 5

It has been more than a week now that…

It has been more than a week now that you have fraudulently unauthorized stole $1046.90 out of my bank despite all the information I gave you you still never refunded me. I hope the fraud department and consumer protection shuts you down your thieves, and you are very unprofessional.

6 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Quick delivery and excellent quality.

Quick delivery and excellent quality.

23 lutego 2026
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hello,

Many thanks for your positive review. We're grateful for your support and pleased that we could provide a service you’re happy with. We look forward to seeing you shopping with us again in the future.

Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

A superlative company

Construction and material of Nadine's products are fantastic. Everything has arrived on time and any returns are filed promptly. The customer service, when needed, has been incredibly responsive and helpful.

5 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi Alex,

We sincerely appreciate you taking the time to share your positive experience. It’s always rewarding to hear from satisfied users like you. Thank you for your support!
 
Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

Very attentive.

10 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi Poonam,

We truly appreciate your kind words and the time you took to share them. It's always encouraging to hear that our efforts are making a difference. Thank you again! 

Best wishes,
NADINE MERABI team

Oceniono na 1 z 5

£320 Order didn't arrive and still out of pocket

I ordered a £320 jumpsuit from Nadine Merabi and paid for next-day delivery as I needed it for a wedding.

The outfit never arrived. The tracking showed it had not left their warehouse and the event came and went, forcing me to buy an alternative outfit.

There is no phone number to contact the company and live chat told me they would investigate the order but nobody ever followed up.

I raised a chargeback with my bank on 19 February. Nadine Merabi now claim they refunded the bank on 20 February, but my bank says they have received nothing. I am currently £320 out of pocket with no clear explanation as to where the money is.

I would appreciate Nadine Merabi contacting me to resolve this issue so I can update this review accordingly.

30 stycznia 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi Jacqueline,

We're so sorry to hear about your experience. Please rest assured, we've reached out to you directly so we can resolve this as soon as possible. 

Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

Just sublime decadence

I have purchased a few items from their catalogue over the last couple years and have never been disappointed.
When I first came across it, I thought the items were expensive but ordered one when they did a promotion. The attention to detail is beautiful, the item arrives in a gorgeous ribboned box, beautifully presented and a joy to receive.
I don’t think the photos on site do many of the items justice as it doesn’t always capture the detail as well as it could.
Recently purchased their Saffron dress and I’m over the moon!!
Must congratulate Alex in customer service, who sorted out a tiny issue, even answering an email at 8.30pm!!!
Merabi is beauty in a box

12 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi Karin,

Thank you so much for the kind words! We’re thrilled to hear you had a great experience - it means a lot to us. We truly appreciate your support!

Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

Great experience

Beautiful designs & Excellent quality items.
With a great customer service team.
Always quick to respond in friendly and professional manor.
Anytime I shop with Nadine Merabi the experience is seamless.
From fast delivery to easy returns if needed.

5 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi Kirsty,

Thanks for the great review! We’re always working to provide the best experience possible, and we’re glad to see it’s paying off. Appreciate your feedback!
 
Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

Amazing dresses and even better…

Amazing dresses and even better customer service xxx

12 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi Sarah,

Thank you for the awesome review! We’re so happy to hear you had a good experience. We hope to keep exceeding your expectations!  

Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

Excellent customer service

I can’t express enough how amazing and helpful the customer service with Nadine MERABI has been. Firstly, my order arrived so quickly (with the standard shipping option to the United States) that I was surprised to see my package waiting for me as I was not expecting it so soon. Second, the quality of both the thoughtful packaging and the dress itself were so impressive. I actually made a mistake in ordering the wrong size, and needed assistance with exchanging for another size. Their response time was fast. Alex provided excellent customer service and helped me through the process of an exchange/return and was so patient with me and all of my questions. I would definitely order from here again!

11 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi Victoria,

Thank you so much for the kind words! We’re thrilled to hear you had a great experience - it means a lot to us. We truly appreciate your support!

Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

Absolutely fantastic quality and…

Absolutely fantastic quality and flattering outfits. I have various pieces now and the fit is amazing.
Great customer services and very efficient.
Will be an ongoing customer guaranteed

11 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi Debbie,

We’re so glad to hear everything went smoothly! Thanks for taking the time to leave us a review - it really makes our day.

Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

Beautiful

I have just purchased my first Nadine Merabi dress and I’m in love!
From the quality and style of the product, to the amazing customer service it won’t be long until I’m buying my next piece.
I cannot wait to wear Athena as my wedding dress ❤️

11 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi Jaclyn,

Thanks for the great review! We’re always working to provide the best experience possible, and we’re glad to see it’s paying off. Appreciate your feedback!
 
Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

Amazing Dress fits like a dream

Amazing Dress fits like a dream, I purchased Sienna & i Had a question regarding the dress customer service replied straight away.

10 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi Teddie,

Thank you for the awesome review! We’re so happy to hear you had a good experience. We hope to keep exceeding your expectations!  

Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

Quick response on return

My return was taking a very long time but once I reached out I was promptly refunded! Very much appreciate it

3 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi Monica,

Thank you so much for the kind words! We’re thrilled to hear you had a great experience - it means a lot to us. We truly appreciate your support!

Best wishes,
NADINE MERABI team

Oceniono na 5 z 5

Best service team ever!!!

Best service team ever!!!! They replied and solved my issue within hours! Thank you for all your kindness and support!

10 marca 2026
Opinia niezależna
Logo NADINE MERABI

Odpowiedź od NADINE MERABI

Hi Amelia,

We’re so glad to hear everything went smoothly! Thanks for taking the time to leave us a review - it really makes our day.

Best wishes,
NADINE MERABI team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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