Fantastic aftercare service .. above and beyond. Alex couldn’t be more polite, helpful and reassuring, really put my mind at ease and resolved my issue promptly. The products themselves though... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Yet again , no communication after a return , paused on clear pay , it take weeks and week to get a return after you send it back . Dresses used to be amazing , used to come in a beautiful box , with... Zobacz więcej
Reakcja na opinię
first time i wore my dress the hardware broke .I text Nadine Merabi with my problem .within minutes i received a reply and instructions to solve problem .they were great .highly recommend this compan... Zobacz więcej
Reakcja na opinię
Very beautiful dresses. However, they weren’t exactly what I was looking for or not any more available in the right size. Therefore, I returned all of them and waited for my refund almost a month. The... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
LUXURY WOMEN'S READY-TO-WEAR
Dane kontaktowe
Statham House, Suit a1, first floor, M32 0FP, Manchester, Zjednoczone Królestwo
- hello@nadinemerabi.com
- nadinemerabi.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Missed the return deadline by one day…
Missed the return deadline by one day so I reached out and I was refunded in full. Really good service, quick replies!

Odpowiedź od NADINE MERABI
Customer service
I just wanted to start by saying how much I love the clothing from Nadine! The quality is exceptional, and I always receive so many compliments on the pieces I’ve purchased. I did run into some frustration when trying to exchange an item for a different size, and initially customer service wasn’t very helpful. However, after following up, my request was transferred to Alix, who resolved everything quickly and efficiently. If you ever run into an issue, I highly recommend asking to speak with Alix—he’ll take great care of you.

Odpowiedź od NADINE MERABI
amazing styles and even better customer service
I ordered two wedding dresses in two sizes for my wedding, which I absolutely LOVE. I had trouble with the mail in returning the other sizes and customer service was immediately responsive, attentive and so helpful to alleviate my problem. I could not have asked for better service.

Odpowiedź od NADINE MERABI
Every item I have bought has been…
Every item I have bought has been luxury quality. I really struggle to find clothing that is long enough in the leg for me but every jumpsuit has been the perfect length.
I really love the sparkle and how the clothing lasts and lasts.
The customer service has been fast and efficient with any questions I have had leading up to purchases. Thank you so much and I can’t wait to see what’s coming next from you!

Odpowiedź od NADINE MERABI
Beautiful quality clothes
Beautiful quality clothes, true sizing and always complimented on when wearing one of their outfits. Also great customer service 💫

Odpowiedź od NADINE MERABI
Excellent customer service, beautiful clothes
I emailed customer services to enquire about a specific item in a specific store - admittedly a bit frustrating I couldn’t call them directly as the store has no telephone number; however, customer services were very quick to reply, very helpful, and followed up as well. I visited in store - the clothes are stunning. Absolutely stunning! And the staff were so helpful and accommodating. I will definitely shop with NM again.

Odpowiedź od NADINE MERABI
Alex was so much help and incredibly…
Alex was so much help and incredibly kind through our problem solving process. I absolutely love Nadine Merabi and their gorgeous, quality clothing and now I’m a huge fan of their exceptional customer service too!

Odpowiedź od NADINE MERABI
I would give these clothes a 10, not 5!!!!
I would give these clothes 10 stars if I could. In purchase the Charlotte pants, the Faye top and the Pippa top. The materials are gorgeous and heavy, very made. I need to shorten the pants because i am a shorty! Both of the tops are so gorgeous that I am going to keep both but need to exchange the Faye for a S! I’m wearing that outfit for my daughter’s wedding because I hate really traditional mother of the bride dresses! Gorgeous quality!

Odpowiedź od NADINE MERABI
I left a one star review 2 days ago due…
I left a one star review 2 days ago due to not being able to cancel : dresses that were 6 weeks overdue. They have rectified this with allowing me to cancel and a full refund. Fair is fair. Their customer service is fast and very nice. It was a little painful re shipping and trying to cancel but all up I’m happy now. I’ll be wearing my jumpsuit that did arrive with pleasure. Thank you.

Odpowiedź od NADINE MERABI
Customer service is excellent
Customer service is excellent! I emailed when my rewards discount wasn’t automatically applied at checkout and the team sorted super quickly.
They even emailed later to check everything was sorted and that I was happy.

Odpowiedź od NADINE MERABI
Fantastic customer service
I absolutely love the dress and jumpsuit i bought, both are beautiful quality. I had so maybe amazing compliments about the jumpsuit when I wore it.
I had an issue with the jumpsuit which I reported and Alex has immediately resolved this. Fantastic customer service!

Odpowiedź od NADINE MERABI
Great customer service- quick & problem resolved!
Great customer service! Thank you Alex! Love Nadine Merabi!

Odpowiedź od NADINE MERABI
Excellent customer services support
Excellent customer services support, and outstanding quality of products. Would highly recommend

Odpowiedź od NADINE MERABI
Amazing customer service
Amazing customer service. Alex was so helpful with my bridal outfit making it perfect and on time. The fit is amazing. I will definitely be ordering again and highly recommend.

Odpowiedź od NADINE MERABI
Alex is the best!
I only give this rating because of Alex. Alex is wonderful to work with ! Always responsive and working towards a solution no can’t say the same for others who respond to my inquiries. Thank you to Alex!

Odpowiedź od NADINE MERABI
Elegance and beauty!
The quality of fabrics, elegance beautiful design. When I look through Nadine Merabis website each item whether it’s a dress or a jumpsuit is wonderful and desirable. This is very rare to love almost every item in the shop! My first order 5 items in size 8 were perfect around the waist and hips but could not zip them up all the way to the top so had to exchange all bar one Laura dress in white. The help I received from Alex was amazing. The return procedure was slightly complicated but he helped me out very kindly with quick responses. I already received one dress Safron in size S/M on the same day I was returning the other things. Yes the clothes are slightly pricey but they definitely worth especially for big occasions like wedding and hen parties! Highly recommend and definitely will purchase more in the future.

Odpowiedź od NADINE MERABI
Alex is absolutely amazing!
Alex is absolutely amazing!! Helped me with all of my questions and responded to quickly! I am so grateful!

Odpowiedź od NADINE MERABI
I had a great experience with this brand
I had a great experience with this fashion brand. I ordered a dress and ran into a small issue while placing my order, so I contacted support in the evening. I was genuinely surprised by how quickly they responded and helped me resolve everything. The service was fast, efficient, and very friendly. Because of this excellent support, I’m happy to give five stars!

Odpowiedź od NADINE MERABI
Amazing quality & customer service from…
Amazing quality & customer service from the team. Returning customer . Thank you!!

Odpowiedź od NADINE MERABI
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







