Not Happy at All. I ordered on 22nd Oct and paid for express delivery. I didnt receive my parcel until 28th Oct. It started in Denmark and was sent to Sweden, Germany, Dublin, Latvia, Lithuania, Germa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Phone cover and usb adaptor Both working perfectly Cover looks great and easy to use - zip works better than I expected - fasteners close themselves Would buy it here again Delivery overnight -... Zobacz więcej
Product was good when it arrived. It took almost 10 days us to arrive and was only coming from Dublin. I ordered from an Irish company as I like to support Irish and thought it would be delivered prom... Zobacz więcej
I use this company all the time. The advertised products match exactly what I get. I've never had an issue with using this company (shipping, feedback, returns, etc.) and have no issue recommending th... Zobacz więcej
3,3
Średnia
324 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 75% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great range of products
Great range of products, good description and quality of products on offer, quick delivery
28 lipca 2025
Opinia niezależna
I have not received my purchase and it…
I have not received my purchase and it has been a week
21 lipca 2025
Opinia niezależna
Odpowiedź od Mytrendyphone
Hello,
Thank you for your message.
We sincerely apologize for the inconvenience and any frustration this situation may have caused. Please rest assured that we take your concern seriously and are doing our best to resolve the issue as quickly as possible.
One of our team members will be contacting you via email shortly with a proposed solution. We truly appreciate your patience and understanding in the meantime.
If you have any further questions or additional information to share, please don’t hesitate to let us know.
Kind regards
Great product catalog and my case came…
Great product catalog and my case came in perfect condition
1 lipca 2025
Opinia niezależna
Products were great value
Products were great value. I couldn't get the replacement part direct from the manufacturer, but MyTrendyPhone had a compatible part for a fraction of the cost. Delighted!
2 czerwca 2025
Opinia niezależna
Bought a cover for my new phone & the…
Bought a cover for my new phone & the cover is too small for it. Waste of money and time.
6 czerwca 2025
Opinia niezależna
Odpowiedź od Mytrendyphone
Hello,
We sincerely apologize for any inconvenience caused by a delivery delay.
In order to investigate the matter as quickly as possible and determine the whereabouts of your package and the reason for the delay, we kindly ask you to provide us with your order number.
As soon as we receive this information, we will immediately initiate an investigation with the responsible shipping provider to verify the current status of your shipment.
Thank you for your understanding and patience.
We are always happy to assist you.
Buyer beware if ordering from the Irish site
Buyer beware if ordering from the Irish site. All shipping and customer service is done through Denmark and both were sub par in my experience. I ordered a Caseology Parallax phone case, a brand and line I have used for years and love. As the company were bought by Spigel I had to order on My TrendyPhone.ie. The cost was higher than previous ones bought on Amazon. The website said 2-3 working days, it took more than 14 working days. I had to contact customer service who told me it was coming from Denmark so the 2-3 days clearly stated on the .ie website were not applicable. I also had to wait a day to get a response. The case finally arrived and it was not the same quality. It was not good at all, it was much slimmer than previous ones and the edges which had always been smooth were so sharp it was uncomfortable to use. Back I went onto the website to do a return. Filled out all the return information (which also asks for your bank details FYI to return cost of shipping it says) and no matter how many times I tried it would not work. I had to try contact through the chat, then contact through the customer service. Again waiting nearly two days this time for a response. I was sent a RMA to attach to the envelope, this was not in English. It also said freepost. Went to post office and it was not freepost. At this stage due to the ongoing problems with this site, the post was sent registered because I just did not trust them. I sent a message last week to enquire about my refund because I can see the phone case was received. They are now claiming that I cannot get a refund because it did not arrive within 14days. If you are on their website and check returns from the basket page it will tell you that you have 30 days to make a claim. I really thought this would be a simple purchase due to the fact I am familiar with the product and have loved it for years without any problems. I would not recommend this site.
Update: Refund was finally given
16 czerwca 2025
Opinia niezależna
Odpowiedź od Mytrendyphone
Hello,
We sincerely apologize for the inconvenience you have experienced. We truly understand how frustrating this situation must be for you.
In order to investigate the matter further and find the quickest possible solution, we kindly ask you to provide us with more details—especially your order number. This will help us look into the issue thoroughly and assist you more efficiently.
As soon as we receive the requested information, we will do our best to resolve the situation as quickly as possible.
Thank you for your patience and understanding.
We remain at your disposal for any further assistance.
Odpowiedź od Mytrendyphone
Hello,
We sincerely apologize for any inconvenience caused by a delivery delay.
In order to investigate the matter as quickly as possible and determine the whereabouts of your package and the reason for the delay, we kindly ask you to provide us with your order number.
As soon as we receive this information, we will immediately initiate an investigation with the responsible shipping provider to verify the current status of your shipment.
Thank you for your understanding and patience.
We are always happy to assist you.
Excellent product reasonably priced and…
Excellent product reasonably priced and packaged very well.
Super fast delivery, brilliant customer service, highly recommended ❤️
3 czerwca 2025
Opinia niezależna
The only problem I had was that when I…
The only problem I had was that when I ordered there was no communication until I received the product.
The product was exactly what I wanted but ye need to let us know what’s happening with our order like most other on line purchases.
23 maja 2025
Opinia niezależna
Odpowiedź od Mytrendyphone
Hello,
We sincerely apologize for the delay and any inconvenience this may have caused you. Please rest assured that our support team is actively reviewing your case and will contact you shortly via email with more detailed information.
Thank you very much for your patience and understanding. If you have any further questions in the meantime, please do not hesitate to reach out.
Best regards.
I bought a new phone and needed a phone…
I bought a new phone and needed a phone cover to protect it. After a disappointing outcome from my phone supplier, I found the perfect cover on MyTrendyPhone!!!!! Prices are good, delivery was excellent. I will do with them again.
14 maja 2025
Opinia niezależna
Selling products that not in stock
Selling products that not in stock, full week without any contact, when I send them email about my order got answer that product not in stock. Not good at all, save yourself hassle and order somewhere else, there's load's of Irish sites that care about customer
8 maja 2025
Opinia niezależna
tage penge få en vare de ikke har
bestilte en cover til min mobil mandag høre ingen ting fra dem skrive en e-mail i går ingen svar prøve at ringe men få kun en maskine der bed dig om at trykke dette når du har gjort det kom der en ny besked og at du skal trykke dette få at kommer vide man kan ikke komme til at tale med en med arbejder skrive så til chat hvor jeg så få at vide at vare først vil komme til dem den 27 men de har tage pengene få varen bad dem om at aflyse min ordner da jeg ikke kan vente så lang tid på den og at de skal overfør min penge tilbage fik at vide at der kan gå dage inde min penge vil blive udbetalt det tag dem få sekunder til at hæve pengene på min konto men nå det er dem der skal betal tilbage er det en anden snak Ordrenr: 16310323
9 maja 2025
Opinia niezależna
Odpowiedź od Mytrendyphone
Hej Gitte,
Tak for din anmeldelse.
Vi vil gerne gøre opmærksom på, at beløbet ikke er trukket ved bestillingen, men blot reserveret af din bank. Vi hæver først pengene, når varen er sendt fra vores lager. I dit tilfælde bar produktet sat til forventet levering den 27/5, hvilket også fremgik ved bestillingen – jeg har vedhæftet dokumentation for dette:
https://prnt.sc/nRbHpAu5YZt_
Da din ordre er blevet annulleret, er reservationen på beløbet også blevet ophævet, og pengene bør derfor være tilbageført eller frigivet på din konto af din bank. Dette sker typisk automatisk, men afhænger af din banks behandlingstid.
Vi beklager, hvis vores svartid ikke har levet op til dine forventninger, og vi arbejder løbende på at forbedre vores kundeservice.
Hvis du stadig ikke kan se beløbet på din konto, anbefaler vi at tage kontakt til din bank, da vi ikke længere har nogen kontrol over reservationen.
Med venlig hilsen,
Maria Nielsen, Kundeservicechef
Product is very easy to use and…compact with all the necessary connectors included.
Product is very easy to use and delivered within the normal delivery time.
6 maja 2025
Opinia niezależna
I didn't receive my product yet
I didn't receive my product yet. Can't even track where it is.
22 kwietnia 2025
Opinia niezależna
Odpowiedź od Mytrendyphone
Hello,
I hope this message finds you well.
We sincerely apologize for the delay in the delivery of your order. We understand how important it is for you to receive your items promptly, and we regret any inconvenience this delay may have caused.
Please be assured that we are doing everything possible to expedite the delivery. To assist you further, could you kindly provide us with your order number? This will enable us to locate your order in our system and provide you with the most accurate and up-to-date information regarding its status.
Thank you for your patience and understanding. We value your business and are committed to resolving this matter to your satisfaction.
If you have any further questions or concerns, please do not hesitate to contact us.
Best regards,
MyTrendyPhone
I havnt received it and no tracking…
I havnt received it and no tracking info. Now you want to know how you did !!!!!!
18 kwietnia 2025
Opinia niezależna
Odpowiedź od Mytrendyphone
Hello,
I hope this message finds you well.
We sincerely apologize for the delay in the delivery of your order. We understand how important it is for you to receive your items promptly, and we regret any inconvenience this delay may have caused.
Please be assured that we are doing everything possible to expedite the delivery. To assist you further, could you kindly provide us with your order number? This will enable us to locate your order in our system and provide you with the most accurate and up-to-date information regarding its status.
Thank you for your patience and understanding. We value your business and are committed to resolving this matter to your satisfaction.
If you have any further questions or concerns, please do not hesitate to contact us.
Best regards,
MyTrendyPhone
Phone cover and usb adaptor
Phone cover and usb adaptor
Both working perfectly
Cover looks great and easy to use - zip works better than I expected - fasteners close themselves
Would buy it here again
Delivery overnight - paid for express - very happy
Site easy to use - search engine was great
9 kwietnia 2025
Opinia niezależna
Still no sign of my order
Still no sign of my order. I won't be ordering anything here again in the future.
5 kwietnia 2025
Opinia niezależna
Odpowiedź od Mytrendyphone
Hello,
We sincerely apologize for any inconvenience this may have caused.
We regret that you are still awaiting your order and truly understand your concern.
Our team will reach out to you shortly via email to confirm the status of the delivery and to work on a suitable solution.
Kind regards,
I haven’t received my item?
14 kwietnia 2025
Opinia niezależna
Odpowiedź od Mytrendyphone
Hello,
I hope this message finds you well.
We sincerely apologize for the delay in the delivery of your order. We understand how important it is for you to receive your items promptly, and we regret any inconvenience this delay may have caused.
Please be assured that we are doing everything possible to expedite the delivery. To assist you further, could you kindly provide us with your order number? This will enable us to locate your order in our system and provide you with the most accurate and up-to-date information regarding its status.
Thank you for your patience and understanding. We value your business and are committed to resolving this matter to your satisfaction.
If you have any further questions or concerns, please do not hesitate to contact us.
Best regards,
MyTrendyPhone
Customer friendly website great prices…
Customer friendly website great prices but slow delivery
13 marca 2025
Opinia niezależna
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