I had a question about my Shared Cost AVC- I'd made an error on an online form and didn't understand the process. I spoke to Katie who was really very helpful and professional. She talked me through t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was very confused about my AVCs due to having changed employers. Sandra from My Money Matters was really responsive and extremely helpful. She never once made me feel like I was asking a stupid qu... Zobacz więcej
Reakcja na opinię
I have used this service for a couple of years or so and I just wanted to amend my AVC. The system is easy to navigate and very responsive. It took less than 10 minutes from start to conclusion, i... Zobacz więcej
Reakcja na opinię
The reason for contacting Money Matters was because I had several queries. I had a response pretty much straight away from Nirin who picked up my chat. My queries were sorted straight away and my mi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.
Dane kontaktowe
First Floor, 5 Fleet Place, EC4M 7RD, London, Zjednoczone Królestwo
- 01252 959 779
- support@my-money-matters.co.uk
- mymoneymatters.com
4,9
Doskonała
405 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful and efficient service
Very helpful and efficient service. Customer Advisors really friendly and professional. Made things a lot easier.
8 czerwca 2026
Odpowiedź od my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Professional, Helpful & Courteous
I found MyMoneyMatters to be very helpful and professional in supporting the administration of my Salary Sacrifice AVC arrangement through my employer. The team responded promptly to my queries, explained the process clearly, and ensured that all the necessary administrative steps were handled efficiently.
8 czerwca 2026
Odpowiedź od my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Efficient response and solution via Chat
Really efficient response and solution to my query via the Chat facility today. Nirin responded to my query and updated my account whilst I remained online. Was much easier to resolve the issue than I anticipated.
8 czerwca 2026
Odpowiedź od my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Really informative webinar have already…
Really informative webinar have already registered with gretel to find prev pensions thanks
8 czerwca 2026
Opinia niezależna
Odpowiedź od my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Logging in Issue
Sandra provided excellent service and answered all my queries successfully.
8 czerwca 2026
Odpowiedź od my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Odpowiedź od my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Odpowiedź od my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Pension help
Excellent informative session and easy to follow. Especially the Salary Sacrifice AVCs
8 czerwca 2026
Opinia niezależna
Odpowiedź od my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Very informative!
8 czerwca 2026
Opinia niezależna
Odpowiedź od my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Very informative and simple to…
Very informative and simple to understand
8 czerwca 2026
Opinia niezależna
Odpowiedź od my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Great Service around my AVC
Really great service when I called about my Local Government AVC; how it works and what the options are.
8 czerwca 2026
Odpowiedź od my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Excellent customer service, prompt and efficient
Kelsey was particularly helpful and demonstrated excellent customer care, quickly identifing the problem, correcting it with no fuss, just provided a solution promplty and efficiently.
8 czerwca 2026
Odpowiedź od my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Very efficient …
Sandra was able to assist and provide the information I required which I was struggling to find. I wish I’d used this service earlier .
5 czerwca 2026
Odpowiedź od my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Nirin was very helpful and phoned me…
Nirin was very helpful and phoned me straight back when the phone connection was lost.
5 czerwca 2026
Odpowiedź od my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
I was a bit baffled by the AVC and it…
I was a bit baffled by the AVC and it was good to speak to someone who could explain how it works and fits with the LGPS. very good customer service.
5 czerwca 2026
Odpowiedź od my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Professional advice given in a friendly…
Professional advice given in a friendly manner.
4 czerwca 2026
Odpowiedź od my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Sandra did it for me!
Sandra did it for me!
She deserves a pay rise - aye, she's that sort of employee. Please give her the pay and the praise she deserves!!
4 czerwca 2026
Odpowiedź od my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Katie was excellent
Katie was excellent. She understood my reason for calling and was able to update my salary on the system immediately. She also advised me about meximum contribution level. Assistance much appreciated
4 czerwca 2026
Odpowiedź od my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Really helpful pension webinar
Gary was really clear, he explained everything in plain English so I’m a lot clearer about pensions and AVC’s.
Half the battle with pensions is understanding how it all works and how to best invest.
Thanks Gary
4 czerwca 2026
Opinia niezależna
Odpowiedź od my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Great session
Great session, explained technical issues really clearly and understandably. Great information and signed up for a 121 next week with a view to sign up to SAVC. Thanks so much
4 czerwca 2026
Opinia niezależna
Odpowiedź od my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.