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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I won’t be ordering from MyJam again. My last three deliveries have been an absolute nightmare. None of the products had labels or expiry dates. There was no information about where the meat ca... Zobacz więcej

Oceniono na 1 z 5

This is a scam aimed at Arabs who are longing for a meal back home and would do anything to cook their recipes. Zero respect for the customers. Most items are out of stock, and no one notifies custome... Zobacz więcej

Oceniono na 5 z 5

Great stock, next best thing to authentic Syrian food. Sensibly packaged. Arrived on time and got continuous updates. I got makdous, Turkish zayton, foul medemas (teeba brand), pickled turnips (sofra)... Zobacz więcej

Oceniono na 5 z 5

Wow! Searching in the web for a new supplier of a difficult to source organic juice and came across MyJam. Ordered 10 of the item in evening of 11th December, goods arrived lunchtime o... Zobacz więcej

Informacje dotyczące firmy

  1. Dostarczanie produktów spożywczych
  2. również w kategorii:
  3. Jedzenie z dostawą do domu
  4. Sklep spożywczy
  5. Sklep z owocami i warzywami
  6. Supermarket

O MyJam

Napisane przez firmę

MyJam - Cultural Groceries Delivered

MyJam is the UK's largest online store for cultural groceries and food. You'll find over 6500 authentic Middle Eastern, Turkish, Egyptian, Lebanese, Greek, Palestinian foods... and more.

From your everyday and favourite items, to quality halal meat, fresh seasonal products and chef-prepared dishes, you can shop all the food you really love in one order. It's the best selection you'll find in one place.

So, let MyJam do your shop for you. We'll source authentic products from our network of local and specialist suppliers in London, and deliver nationwide.


Shop Now

Download our App


The MyJam app makes shopping for your favourite cultural groceries easier than ever! You can create favourites lists, choose which products you're happy to accept substitutes for, and track the status of your order right through to delivery.


Customer favourites

With so much on offer at MyJam you'll be able to find lots of products you just can't get in your local supermarket or cultural store. Here are some of our most popular categories to show a little of what you'll find:


Halal Meat

Desserts

Indie Chefs

MyJam Weekly Offers


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

851 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,0

Wszystkie recenzje

(851)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic service

Fantastic service.
What a great business this is. Super speedy delivery. The best packaging I have ever received; so safe and well protected. Customer service is excellent. They answered instantly, very politely and responded to what I wanted.
Thank you for a perfect shopping experience.

29 października 2024
Opinia niezależna
Oceniono na 5 z 5

Great diversity of products, great company

I live in a rural location and don’t have access to the sort f foods I was used to in London. MyJam provide really great quality, diverse foods. We order food right across the produce isles; the fruit and veg is fresh and different to supermarkets. The veal is particularly tasty and I can order everything from date purée to different sized bulgar grains. I shop at least once a month with MyJam and it’s always well packaged and on time.

31 października 2024
Opinia niezależna
Oceniono na 5 z 5

Great company

Great company, I regularly order frozen foods from my jam and cupboard items and they are always packaged with extreme care, all items still come frozen with ice packs and in perfect condition. Amazing selection and reliable next day delivery.

23 października 2024
Opinia niezależna
Oceniono na 5 z 5

Delicious fresh fruits

The quality of the fruits are highly selected. They are so fresh and delicious.
The mangoes I have received this morning are perfectly ripened and juicy, eating the mangoes feel like I'm indulging in the pure tropical sunshine of the Caribbean.
The fruits are a taste of paradise. Thank you myjam.

8 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Wonderful selection

This was my first order and I am very pleased.
Everything was well wrapped and arrived on time.
Wonderful selection of items which are impossible to source locally.
I am particularly thrilled with the Maldous with EXTRA walnuts! And pita bread which is far nicer than usual local supermarkets.
Thank you SO much.

27 lipca 2024
Opinia niezależna
Logo MyJam

Odpowiedź od MyJam

Thank you for the feedback. We're so glad you liked the makdous and pita bread!

Oceniono na 3 z 5

STEER CLEAR

I won’t shop from this site again, firstly they don’t hold stock of anything, they go and get the stock from other shops and sell it to you, when they can’t find some of your order they say they don’t have it in stock and try and sell you something completely different, they didn’t have half of my order but when I wrote a negative review on here they were quick to ring me up, they can’t speak English very well so I couldn’t understand what they tried to say half the time, they tried to sell me something else of what they didn’t have (or could not find), I said I didn’t want the subs so they said they will refund me, they did refund me and send me the rest of what I ordered, but it took sometime to get my point across, so I would steer clear of this website and shop somewhere reliable or stick to shopping from where you normally shop knowing they have actual stock and good customer service where you can get your point across and they speak English clearly and you get your refunds in one go

15 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service resolved my issue quickly


I recently ordered the no sugar version of a product online, but unfortunately the wrong version was delivered. A genuine mistake. However, I was extremely impressed with MyJam's customer service.

I contacted them via WhatsApp and within minutes, I received a response from a real person. They quickly resolved the situation and sent out the correct no sugar version I had originally ordered.

In this day and age when so many transactions happen online, it's refreshing to find a company that still provides personalized customer service with real human interactions and not hide behind a faceless chatbot. MyJam's team sorted out my issue efficiently and made sure I got the exact product I wanted.

I'm very pleased with MyJam's excellent customer service and how they handled my order mix-up. It's clear they prioritize customer satisfaction. I would definitely order from them again knowing that if any problems arise, their fantastic support team will make it right.

20 czerwca 2024
Opinia niezależna
Logo MyJam

Odpowiedź od MyJam

Thank you for the great feedback.

Oceniono na 1 z 5

An appalling experience with a company with no integrity.

I have now been waiting for 2 weeks for my order to be completed.
On the 18th May I ordered 6 x packs of 'Tang', a drink that comes in a powdered form. I paid at checkout & also paid the selected day postage, and waited.
On the day of delivery, I got an email telling me that Myjam did not have all the order in stock (only 3 items in stock), no big problem (I thought). A week later, I had not heard anything. No email, no rest of the delivery, no refund.
I emailed Myjam, to find out why there has been no follow up on my order. At this point, I find out that Myjam is a drop-shipping store front. For those people reading this, a drop-shipping company holds no stock, and sells other shops stock, skimming a percentage off the top.
I am also informed that they will be sending the items in the next few days. Another week later, same story, no email, no product and no refund.
Communications with Myjam are non-existent unless you initiate them. The 'About Us' statement of: So we’re on a mission to bring customers the products they love, is obviously rubbish.
As for the products I have ordered, I am considering getting my card company to get involved to get my money back.
An appalling experience with a company with no integrity.

18 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Wow great company

Wow great company. They sell a specific brand of jalapeños my husband loves so I bought loads from them among other things. They are fab and fast with postage and the packaging is superb. Will absolutely shop here again!!!

29 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great range and decent prices with excellent packing

Halal online shops provide a range of benefits for individuals who prefer halal products. Here are some positive aspects of halal online shops:

1. Convenience: Halal online shops offer the convenience of shopping from the comfort of your own home. You can browse through a wide variety of halal products and make purchases at any time that suits you.

2. Certified Halal Products: These online shops ensure that all the products they offer are certified halal. This gives customers peace of mind knowing that the items they purchase meet the necessary halal standards.

3. Accessibility: Halal online shops make halal products accessible to individuals who may not have easy access to physical halal stores in their locality. This is especially beneficial for those living in areas with limited halal options.

4. Wide Range of Products: Halal online shops typically offer a wide range of products, including food, cosmetics, clothing, and more. This allows customers to find all their halal needs in one place, saving time and effort.

5. Transparency: Halal online shops often provide detailed information about the sourcing, ingredients, and certifications of their products. This transparency helps customers make informed choices and ensures the products align with their halal requirements.

6. Delivery Options: Online shops usually offer various delivery options, including home delivery or pick-up points, making it convenient for customers to receive their orders.

Overall, halal online shops provide a convenient and reliable platform for individuals to access a wide range of halal products. They contribute to meeting the needs and preferences of those seeking halal options in their shopping experiences.

9 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent company

Excellent company! I’ve ordered from them some spices, sauces and dry fruits/nuts a few times and the quality is always so good!
They even give you a choice of dates to pick for delivery in case you can’t be home on a specific date. Hope they continue to provide the same excellent service in the near future as I will sure be ordering from them regularly

5 marca 2024
Opinia niezależna
Oceniono na 5 z 5

I love shopping at Myjam

I love shopping at my jam! I don't live in London anymore and as a working mum I have a busy life so it's very convenient. They just have everything. They package everything so well and I can get Arabic snacks, fresh ingredients and fresh food that reminds me of my childhood. It's a home from home shop.

25 stycznia 2024
Oceniono na 5 z 5

Superb Quality Meat

If I had read some of the negative reviews prior to my order I wouldn't have placed my order but I had a different experience.

The quality of my order was superb, that is the only way I can explain it and it arrived on time, with an hour window. Everything was nicely packed. Even if I try, I can't find any flaw in the whole process. Based on my experience of the first order I placed my second big order within a week, it was meat and I was not disappointed at all. All arrived on time and premium quality meat. It was exactly as MyJam promised. I have no experience of buying their other products but what I bought was great. I will highly recommend MyJam to everyone and anyone. MyJam should know that when customers place their orders they have great exceptions on the products which are advertise and the promises which are made. These standards should be maintained and customers should be valued, which I am sure they try their best to do.
I am very happy and contents with my orders and look forward to order some more meat in due course. If I was allowed to award a sixth star, I would have given it for the packaging. As soon you look and the delivery box, clean and tidy and spotless, you know that it has gone through a great deal of care. Many Thanks

25 stycznia 2024

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