⚠️ WARNING – My Fox Bag / Shop App More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador. They shipped it and now refuse any responsibil... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First time ordering from ‘My Fox Bag’, finding the choice amazing! I chose the Lavender Fjallraven Kanken 15” laptop backpack. I had a query which to my delight and relief, was answered by a human bei... Zobacz więcej
Reakcja na opinię
I love Kanken bags. This size is great for college or work. Carries A4 size files, books & more. Kanken is known for their vibrant colours but I got an unusual design & colour. Bought the shoulder str... Zobacz więcej
Reakcja na opinię
- Bought the bags on the 19th August. - Reached my mailbox in Singapore on the 31th August - Bags are authentic, new, and undamaged. Very happy with my purchase and how fast they arrived. Price i... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Official Fjällräven Kånken Bag stockist offering a wide range of styles & colours. Free worldwide delivery. 20% non-EU orders. Easy returns. Formerly My Kanken Bag.
Dane kontaktowe
J & S House, CW9 7LU, Northwich, Zjednoczone Królestwo
- 01606359100
- info@myfoxbag.com
- myfoxbag.com
4,2
Dobra
369 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service.
Purchased as gifts, but quality known. Prompt delivery in secure packaging.
7 września 2022
Odpowiedź od My Fox Bag
Hi,
We're really pleased to hear you're so happy with your purchase and the service provided!
Thank you for taking the time to leave this excellent review.
MFB
Product is legit.fast shipping
5 września 2022
Odpowiedź od My Fox Bag
Hi,
We're really pleased to hear you're so happy with your purchase and the service provided!
Thank you for taking the time to leave this excellent review.
MFB
Odpowiedź od My Fox Bag
Hi Sophie,
We're really pleased to hear you're so happy with your purchase and the service provided! Thank you for taking the time to leave this excellent review.
MFB
Overall great product
Overall great product. The Customer Service Agent in Messenger was very helpful in providing clarification. It was great to be able to get this high-quality product at a discount also. The product took 3 weeks to arrive in the Philippines, but I'm not complaining because it was free shipping due to the promo at that time.
17 sierpnia 2022
Odpowiedź od My Fox Bag
Hello,
Thanks so much for the lovely words, we will pass your kind words to the Customer Service team!
Very difficult to return items
Very difficult to return items. Small time frame to return and even when I tried to sort a credit receipt, could not find a link anywhere to do this
13 sierpnia 2022
Odpowiedź od My Fox Bag
Hi Libby,
Thanks for your feedback. We will take this on board for next time. For all return information on our website, please visit the link below:
https://www.myfoxbag.com/pages/returns
Fast delivery and very secure transaction
Very fast delivery considering it came from England to Philippines. It reached my daughter’s 1st day of school in time. Packaging is secured and intact and the product is in a very good condition. Will definitely buy again.
11 sierpnia 2022
Odpowiedź od My Fox Bag
Hi Trixie,
We are so glad it reached you quickly for your daughter's first day of school, she is going to be very popular with her cool bag!
Happy with what I purchased
Happy with what I purchased. All items that I ordered are in good packaging. Good price too. Thanks.
11 sierpnia 2022
Odpowiedź od My Fox Bag
Hello Jogi,
Thanks for the kind review, we appreciate it!
Odpowiedź od My Fox Bag
Hi Stef,
Excellent choice with the embroidered Kanken! thanks for shopping with us.
GREAT!!
it was really quick! even the delivery only took a week even tho im living across the globe! love it!
8 sierpnia 2022
Odpowiedź od My Fox Bag
Hey Didi,
Thanks for the kind words, we are so happy it reached you quickly!!
I bought Kanken bag and I received here…
I bought Kanken bag and I received here in UAE what I expected. it was safe and fast transaction
6 sierpnia 2022
Odpowiedź od My Fox Bag
Hi Rahmil,
Thanks for the 5-star review, we are glad you loved your experience shopping with us.
great great great
1 sierpnia 2022
Odpowiedź od My Fox Bag
Hello,
Thanks for the great great great review, we look forward to seeing you shop with us next time!!
Good. Recommended.
Easy to navigate website, well designed giving confidence of authenticity. Speedy delivery.
25 lipca 2022
Odpowiedź od My Fox Bag
Hello Anthony,
Thanks for the amazing review! We truly appreciate your support.
Great customer service from Becky
I paid for express shipping but there were apparently some issues with the shipping company and as such, I still have not received my bag after a week. I am here, however, to give a 10/10 review for the fantastic customer service assistant, Becky, who is doing their best to help me out. I reached out to them via email and they have been communicating with me and trying to help me get my bag ASAP.
20 lipca 2022
Opinia niezależna
Odpowiedź od My Fox Bag
Hello Rose,
Thanks so much for the lovely feedback, I will be sure to pass your kind words over to Becky!
Many thanks,
MyFoxBag Team.
Great choice
Great choice, excellent service and delivered early. Very pleased, would deffo recommend.
12 lipca 2022
Odpowiedź od My Fox Bag
Hello Alan,
We appreciate your kind review, we look forward to seeing you come back and shop with us next time.
Excellent as always !!
Excellent as always !!
Super speedy exchange process from Australia!
7 lipca 2022
Odpowiedź od My Fox Bag
Hi Louis,
Thanks for the lovely words, we really do appreciate it.
kanken no 2
delivery is much faster than expected! thank you! am very happy with my purchase and the delivery speed!
7 lipca 2022
Odpowiedź od My Fox Bag
Hello Lynn,
We are so glad you are happy with our service, thanks for the lovely review.
International Order
Had trouble getting my first order, however, customer service agents were quick, responsive and very helpful. My second package came very quick (I ordered internationally) I love my bag and I would definitely order from my fox bag again.
7 lipca 2022
Odpowiedź od My Fox Bag
Hello Adi,
Thanks for the amazing feedback, I will be sure to pass this on to the customer service team :).
This is my second purchase.
This is my second purchase.
First purchase was perfect and landed quite fast .
My second bag meant for my son's Birthday did not arrive in time due to address being wrong on the label even though it's auto filled and has the same address as the first bad I bought few months ago.now it's being returned from Singapore back to UK again . Wondering when I will get my birthday gift sent out again.
Please ensure label is correctly printed . Please also update me on status of the fate of the bag
23 czerwca 2022
Odpowiedź od My Fox Bag
Hello Jazreel,
I am sorry to hear about the second bag not arriving in time. I will send you an email now about this!
Very quick delivery
Very quick delivery! I love my new bag and wouldn't hesitate to shop here again.
17 czerwca 2022
Odpowiedź od My Fox Bag
Hello Patricia,
Thanks for the lovely review, we are so glad you are happy with our service, we look forward to seeing you shopping with us next time!
excellent shipping and fast response…
excellent shipping and fast response customer service
14 czerwca 2022
Odpowiedź od My Fox Bag
Hi Amalia, thank you for the great review, we really appreciate it and we're happy that you're so pleased with your purchase from us!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.