Terrible customer service! Toughest venison I've ever had and the pulled beef was slimey. So not worth the price. Cancelled our subscription after the first delivery but they keep trying to send me... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great tobbe able to answer the question "what's for dinner?" Without thinking. A good variety of choices, especially as we order the gluten free box. The only downside side is the delivery is on a Sat... Zobacz więcej
Reakcja na opinię
I am the cook of the family, but have recently started a new job, leaving Mr Hubby and Master 13 in charge of dinner every evening. Whilst I'm eternally grateful for their efforts, their repertoire is... Zobacz więcej
Reakcja na opinię
Getting healthy, tasty dinners delivered each week that my family love eating makes dinner time an exciting event. It replaces the “not this again or I’m not hungry or I’m having cereal instead” after... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
My Food Bag is New Zealand’s weekly meal kit service. Come home each night knowing you’ve got everything you need to enjoy simple, healthy and delicious recipes made with fresh, locally sourced NZ ingredients and inspired by Nadia Lim
Dane kontaktowe
Nowa Zelandia
- 0800 469 366
- hello@myfoodbag.co.nz
- myfoodbag.co.nz
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 96% z negatywnych recenzji
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Never again will we use My Food Bag and wouldn’t even give them 1 star.
We used MFB and needed to halt the deliveries but were unable to do so successfully before (apparently) the order was sent out for delivery.
We tried multiple times on different dates to cancel this order but their system kept on conveniently (for them) crashing and would not accept our cancellation and there is no other way to cancel with them.
The order was sent to us and remained outside for more than a week and was obviously unusable.
I don’t consider that literally throwing away $250 dollars worth of food to be a positive thing for either wasting food or attempting saving a little money.
MFB have subsequently hounded us for their payment but accepts zero responsibility for the fact that their systems aren’t able to cope with people using it.
It would appear that when placing order the website works just fine but that the opposite is true in every regard

Odpowiedź od My Food Bag
They charged me twice by accident and…
They charged me twice by accident and wouldn't give me a refund.

Odpowiedź od My Food Bag

Odpowiedź od My Food Bag
No compromise
I usually use HelloFresh as they are cheaper and provide the same, if not better product and service. On this occasion, My Food Bag emailed me a discount promo which I decided to use.
I put the second and third deliveries on pause as I will be away for two weeks. Somehow the second week wasn't actually paused even through the third was, and the payment came out for that week.
I immediately (within a few hours) asked to cancel this order as it will be useless when I'm away. The CSR would not allow this as supposedly the ingredients, etc have already been ordered. No, I'm not in the financial position to just give it away like the CSR suggested. Poor excuse for something that could easily be cancelled, and would have simply been ordered when I returned. Instead they have lost any future orders from me, and I will go out of my way to recommend HF over them to anyone in the future.
It should be a 1 star, but I'm giving 2 as they do provide a product when you actually want it.
Expecting a s**tty canned response re-enforcing their refusal to make a very simple compromise.

Odpowiedź od My Food Bag
Fresh meals that are easy and full everyone up
Getting fresh meals, that are easy to prepare and cook each week has made a huge difference in our home. No longer do we get home from work and say "what's for dinner?" It's now, which one are we enjoying tonight. Also love the fruit box for lunches and snacks.

Odpowiedź od My Food Bag
Ordering is relatively simple provided…
Ordering is relatively simple provided you can find your way around a website. All meals delivered in the agreed time and in excellent condition. I have bought the pre-made meals and have found after a few weeks that they tend to become very ‘samey’ in taste, texture and presentation. However, they filled a period when I didn’t feel up to cooking and ensured I had a meal available. .

Odpowiedź od My Food Bag

Odpowiedź od My Food Bag
This possibly isn't the cheapest option…
This possibly isn't the cheapest option for dinner but for us it saves so much money, we don't pop into the supermarket to get something for dinner and come out with things we don't need and we don't end up buying takeaways because we don't know what to cook. It is also helping my two tween/teen learn how to cook. Most meals have been delicious. I recommend giving them a try

Odpowiedź od My Food Bag

Odpowiedź od My Food Bag
The food is wonderful and makes my…
The food is wonderful and makes my weeks so easy

Odpowiedź od My Food Bag
I am the cook of the family
I am the cook of the family, but have recently started a new job, leaving Mr Hubby and Master 13 in charge of dinner every evening. Whilst I'm eternally grateful for their efforts, their repertoire isn't very big and mainly revolved around Mince & Pasta. I decided to try the freshstart box and TBH we have all thoroughly enjoyed every single meal so far, the choices are great, I love the recycleable packaging and use the wool to mulch my plants.

Odpowiedź od My Food Bag
It’s been great
It’s been great! Love the selection of recipes - they are healthy, simple and easy to follow. The food is also always fresh on arrival. The text message service that says when your food box is going to be delivered is brilliant.

Odpowiedź od My Food Bag
Taking the stress out of meals for me.
Taking the stress out of meals for me.
Well packaged, arrives on time.
Great meals.

Odpowiedź od My Food Bag
Great selection
Great selection
Good quality ingredients
Easy to follow recipes

Odpowiedź od My Food Bag
Tasty and easy
I really like the deals they offer and the recipes were really easy and tasty. The flavour packets of spices are always so nice.

Odpowiedź od My Food Bag
Excellent quality
Excellent quality, good portions, additional offers are a great bonus to motivate continued boxes, good communication for deliveries etc.

Odpowiedź od My Food Bag
Your recipes are so easy to follow and…
Your recipes are so easy to follow and your meals are so very tasty

Odpowiedź od My Food Bag
Great quality of fresh food
Food quality is great we have no waste. And we even have some for lunches next day. I referred my daughter Claire to the Christmas Box it was brilliant definitely will do this again, easy to follow, delicious Christmas lunch. Thank you Bargain box.

Odpowiedź od My Food Bag
Stress free!
The ease of it all, not having to think of 'what's for dinner' is the greatest thing for me. Bonus is that the meals have all been tasty, enjoyable and a great portion size. It's the best meal box we have found to suit our family.

Odpowiedź od My Food Bag
Doświadczenie Trustpilot
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