The garment was at least 2 sizes larger than industry size women's Small so not even usable. the shipping price was not remotely justified for how long it took to arrive (10 days) and packacked minima... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
if i could give zero stars i would! never received a confirmation email. 6 weeks later i send a where is my order email- no response. so i cancel the order on my credit card and THEN the boxer place a... Zobacz więcej
Reakcja na opinię
I haven’t actually ordered through their website “yet”, but I definitely will be. I messaged them needing info and all my questions were answered. I feel their customer service alone deserve this 5 st... Zobacz więcej
I just wanted to thank Sara and the support team for allowing me to cancel and refund my shirt order in full since it had not been produced yet. There was a timing issue at my end, they by no means to... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Upload your dog or lover photos to boxer to create a thoughtful, funny, personal Face Boxer. Just need 3 steps to enjoy free shipping.
Dane kontaktowe
200 Docks Corner Road, Suite 221 Dayton, 08810, Cranbury, Stany Zjednoczone
- cs@myfaceboxer.com
- myfaceboxer.com
3,7
Średnia
432 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
if i could give zero stars i would
if i could give zero stars i would! never received a confirmation email. 6 weeks later i send a where is my order email- no response. so i cancel the order on my credit card and THEN the boxer place answers saying we cant send them because you cancelled the charge. horrific business. likely a scam. STAY AWAY!!!
9 lutego 2026
Opinia niezależna
Odpowiedź od Myfaceboxer
Dear Valued Customer,
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at cs@myfaceboxer.com.
They will do their very best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right
Best regards,
MyFaceBoxer Team
Great service and product
Very reactive to provide update on the shipment and the final product met my expectations.
26 lutego 2026
Opinia niezależna
Garment sized 2x sizes Larger than stated + arduous return process
The garment was at least 2 sizes larger than industry size women's Small so not even usable. the shipping price was not remotely justified for how long it took to arrive (10 days) and packacked minimally in a small zip bag and lowest level packaging. When I told myfaceboxer about the sizing issue and requested a return to swap for a proper size, I was asked to perform an insane array of recorded measurements of the garment to begin the return process. I would not trust this vendor again.
8 lutego 2026
Opinia niezależna
Odpowiedź od Myfaceboxer
Dear Valued Customer,
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at cs@myfaceboxer.com.
They will do their very best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right
Best regards,
MyFaceBoxer Team
Ordered two items and it said it’ll be…
Ordered two items and it said it’ll be delivered the day before Valentine’s Day, we’re now 5 days past that date and still no delivery.
18 lutego 2026
Opinia niezależna
Odpowiedź od Myfaceboxer
Dear Valued Customer,
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at cs@myfaceboxer.com.
They will do their very best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right
Best regards,
MyFaceBoxer Team
I believe this is a scam site
I believe this is a scam site. I ordered a couple things for Valentine’s over three weeks ago and it was provided bogus shipping info and the items never arrived.
14 lutego 2026
Opinia niezależna
Odpowiedź od Myfaceboxer
Dear Valued Customer,
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at cs@myfaceboxer.com.
They will do their very best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right
Best regards,
MyFaceBoxer Team
9 weeks post order still no delivery!
I ordered personalised boxers for my partner early December and paid extra for quick delivery. I got an email saying “ failed delivery” stating my address was incomplete/incorrect. I contacted them and they were requesting extra money to redeliver , which I refused to pay. It’s now 9 weeks on and at least 10 emails in, I keep being told they are waiting on the item being returned to them to resend. Most recent email saying they’ll redo the order and deliver. No offer to refund and many of the emails said the same thing, auto-generated. I don’t think I’ll ever get my order or see a refund! I’d definitely not recommend buying from this company!
8 grudnia 2025
Opinia niezależna
Odpowiedź od Myfaceboxer
Dear Valued Customer,
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you. We will communicate with you further via email to resolve the issue.
I had a good experiencie with…
I had a good experiencie with MyFaceBoxer.com, in the beginning I didn't receive my package but then Elsie helped me really quick and she fixed it. I am happy with it.
31 stycznia 2026
Opinia niezależna
Item never arrived
Ordered in November, item never arrived. Company admitted delivery failed but only offered partial refund or replacement if I paid shipping again
26 listopada 2025
Opinia niezależna
Odpowiedź od Myfaceboxer
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
Helpful, Fast, Delightful
Very helpful when I brought up a concern, and quick to respond as well.
24 stycznia 2026
Opinia niezależna
Incredible level of service as I was…
Incredible level of service as I was trying to do something out of the ordinary. They walked me through every step and emailed me proofs to ensure it worked out.
19 stycznia 2026
Opinia niezależna
2 Produkte gekauft, absolute Katastrophe
2 Produkte gekauft, beide Produkte Qualitativ minderwertig. Druck sehr schlecht. Mond auf dem Druck war nur ein gelber Fleck. Dann wurde der Text noch falsch geschrieben. Die Pokemon Karten sind nicht lesbar. Kein Umtausch möglich. Kundenservice unverschämt und in entgegengenommen. Unendlich aufpassen. Bestellung war keinen Cent Wert!
28 listopada 2025
Opinia niezależna
Odpowiedź od Myfaceboxer
Dear Valued Customer,
We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.
To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at cs@myfaceboxer.com.
They will do their very best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right
Best regards,
MyFaceBoxer Team
I don't recommend its store is…
I came here to see if this store is real and to see other reviews. I placed an order last month as a Christmas gift for my boyfriend. Today is the 28th and it still hasn't been delivered. I'm very disappointed. I don't recommend it.
28 grudnia 2025
Opinia niezależna
Odpowiedź od Myfaceboxer
Hi Julia,
Thank you for taking the time to share your feedback, and we sincerely apologize that your experience did not meet your expectations. We deeply regret any inconvenience this may have caused.
Please know that your satisfaction is very important to us. To better understand and address your concerns, our team has followed up with you directly to resolve this. We appreciate the opportunity to improve and hope to have the chance to make things right.
Best regards,
MyFaceBoxer Team
Update to The package was not delivered and lying about my address is incorrect.
Updates: The carrier definitely lost my package and claimed my address was wrong. MyFaceboxer team actively contacted me to resolve the issue, offered to send me another order. Unfortunately, this was supposed to be a Christmas gift. Resend me the order does not work for the time frame. Then they offered a refund option and refunded me quickly afterwards.
It may be just bad luck that the carrier lost my Christmas gift right before Christmas....Regarding the Myfaceboxer team, they did respond to the situation promptly and did offer reasonable solutions to the situation. Therefore, I upgrade the review from 1 to 3 stars.
_______________________________________________
The package was not delivered. After I contacted them, they told me my address was insufficient and wrong?! I replied to the email with an attached photo of the address used for this order, my driver's license address, and recent mail and packages I received. They are all showing the same address!! I tried to prove to them my address is correct, and even asked me to provide my address again, it will still be the same.
I ordered it as Christmas gift, and now because of this nonsense, I will not be able to receive it before Christmas anymore.
Guess what, their second email is exactly the same as their previous email! still claim my address is wrong or insufficient!!! And it claims that if I do not resolve it with the carrier in 7 days, it will be returned to them, and they will charge me extra for redeliver??!!! It is definitely a mistake between you and your carrier that my package with a perfect fine address could not be delivered, you should be take more responsible to resolve it with your carrier.
20 grudnia 2025
Opinia niezależna
Odpowiedź od Myfaceboxer
Hi Yuedong,
Thank you for taking the time to share your feedback, and we sincerely apologize that your experience did not meet your expectations. We deeply regret any inconvenience this may have caused.
Please know that your satisfaction is very important to us. To better understand and address your concerns, our team has followed up with you directly to resolve this. We appreciate the opportunity to improve and hope to have the chance to make things right.
Best regards,
MyFaceBoxer Team
Treat u as stupid for their incompetence
The package took 3 weeks to arrive and also late. After I opened th package to my surprise the size was totally different from the one on the website. I ordered two pairs in which the guide to the size changes completely (M in the first was showed as 33inch waist and the XXL of the second same) after I accurately picked the sizes after the arrival the two sizes where completely different the one from the other. I tried to reply to the website that treated me like I was completely stupid and assessed that there wasn’t any problem and that I was the stupid one although the problem is the size chart indicated on the website. I will not have a refund but be careful you all they provide terrible terrible services.
5 grudnia 2025
Opinia niezależna
Odpowiedź od Myfaceboxer
Dear Valued Customer,
Thank you for taking the time to share your feedback, and we sincerely apologize that your experience did not meet your expectations. We deeply regret any inconvenience this may have caused.
Please know that your satisfaction is very important to us. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at cs@myfaceboxer.com. They will do their very best to find a prompt and satisfactory solution for you.
We appreciate the opportunity to improve and hope to have the chance to make things right
Best regards,
MyFaceBoxer Team
Do not buy
Do not buy. Scammers. I bought what I thought was a 3D statue with my husband in it. I got back a piece of Perspex with a photo stuck to the back. The photo was of a random man!!! No email confirmation on order. No way to contact them and complain.
6 października 2025
Opinia niezależna
Odpowiedź od Myfaceboxer
Dear Valued Customer,
Thank you for taking the time to share your feedback, and we sincerely apologize that your experience did not meet your expectations. We deeply regret any inconvenience this may have caused.
Please know that your satisfaction is very important to us. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at cs@myfaceboxer.com. They will do their very best to find a prompt and satisfactory solution for you.
We appreciate the opportunity to improve and hope to have the chance to make things right
Best regards,
MyFaceBoxer Team
Excellent quality and shipping speed
I was really surprised at the quality and delivery speed, particularly when I saw the postmark from China. I will definitely order again.
6 listopada 2025
Opinia niezależna
Terrible experience, hidden fees
Absolutely awful, never shop here tried to order a personalised CD they came back to me saying I surpassed the maximum time of 15 minutes and I chose 20 songs how on earth do they think they can fit 20 songs within 15 minutes. Customer service was even worse and they tried to charge me some stupid fee
27 października 2025
Opinia niezależna
Odpowiedź od Myfaceboxer
Dear Valued Customer,
Thank you for taking the time to share your feedback, and we sincerely apologize that your experience did not meet your expectations. We deeply regret any inconvenience this may have caused.
Please know that your satisfaction is very important to us. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at cs@myfaceboxer.com. They will do their very best to find a prompt and satisfactory solution for you.
We appreciate the opportunity to improve and hope to have the chance to make things right
Best regards,
MyFaceBoxer Team
Bought 1 for my son's 21st birthday and…
Bought 1 for my son's 21st birthday and its come with a completely different face on it
20 października 2025
Opinia niezależna
Odpowiedź od Myfaceboxer
Dear Valued Customer,
Thank you for taking the time to share your feedback, and we sincerely apologize that your experience did not meet your expectations. We deeply regret any inconvenience this may have caused.
Please know that your satisfaction is very important to us. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at cs@myfaceboxer.com. They will do their very best to find a prompt and satisfactory solution for you.
We appreciate the opportunity to improve and hope to have the chance to make things right
Best regards,
MyFaceBoxer Team
Quick answers to my questions
I have been very happy with the company. My questions were answered right away. They were very helpful . I can’t wait to receive my item
19 września 2025
Opinia niezależna
Sara was very helpful with assisting my…
Sara was very helpful with assisting my needs
19 lipca 2025
Opinia niezależna
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