My Exotic FruitRecenzje 

254
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I bought some fruit for the first time based on the reviews. The delivery was fine but as soon as I opened the box Vietnamese spodella carmell which was around £6 was all leaking and gone bad. I repor... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service. One if the items I'd ordered was awaiting delivery from supplier. I was contacted by both text and email to check whether I wanted the item substituted and order sent straight awa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing customer service! I was being kept up to date with stock as soon as the order went through, and fruits were delivered straight after stock were in. They were well packaged, felt cool to the to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered a large roasting breadfruit from this company. It arrived well on time, well packaged and was exactly what I asked for, as if breadfruits aren’t ripe enough, they’re no good for roasting. Th... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Jedzenie z dowozem
  2. Sklep z owocami i warzywami
  3. Hurtownia owoców i warzyw
  4. Salon z owocowymi słodyczami
  5. Hurtownia owocowa

Napisane przez firmę

On myexoticfruit.com you will find a huge selection of fruits, sourced from all over the globe. Probably the largest collection of fruits found on any website in the world! Simply order online and the fruits will be delivered to your door. We're the UKs leading online exotic fruit retailer. We've been trading since 2014 and have many happy customers (see our Trust Pilot reviews if you don't believe us!). Follow us on instagram for fruity content and 10% off your first order. We post blog articles about exotic fruit on www.myexoticfruit.com and interesting tropical fruit videos on tiktok and instagram. Curious to know what exotic fruits we sell. Well some of our best sellers are mangoes, durian, mangosteen, starfruit, dragon fruit, rambutan, guava, burro bananas, apple bananas, soursop and custard apples. We literally have 100's of exotic fruits and fruit products. You'll be blown away by our wide selection of fruits. Place your first fruit order with us today and discover your new favourite fruits. Maybe you will like jackfruit from Thailand or longan from Vietnam. How about lychee from South Africa or rose apples from Malaysia. We have so many fruits to choose from, you'll be spoilt for choice. Remember we make exotic fruit gift baskets too if you'd like to send a present to someone special. We look forward to you shopping with us soon. The Team at My Exotic Fruit


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

254 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(254)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 39

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent customer service and product

The fruit arrived VERY quickly and in excellent condition. Customer service was excellent with clear and helpful communications.

12 stycznia 2024
Opinia niezależna
Logo My Exotic Fruit

Odpowiedź od My Exotic Fruit

Thank you so much for this brilliant review! We're so happy that you were pleased with your order and that you were impressed with our customer service.

Oceniono na 5 z 5

Damson Gin option

I had left it too late to buy fresh damsons so purchased frozen ones from My Exotic Fruit. A great decision Excellent packaging and delivery. The damsons were perfect and I used them to make damson gin for Christmas presents. Worked beautifully and I will definitely use My Exotic Fruit for future purchases.

1 października 2023
Opinia niezależna
Logo My Exotic Fruit

Odpowiedź od My Exotic Fruit

Thank you so much for this amazing review! We're so happy we could provide you with a valuable service.

Oceniono na 5 z 5

This is not my first time buying from…

This is not my first time buying from my exotic fruits, they always keep to their words. Never had a bad experience shopping from them, ordering was simple and straight forward as the products were clearly posted with a short description moreover delivery was well timed within hours of despatched from the warehouse.
All the products packed with care, and in mint condition thank you guys.

5 stycznia 2024
Opinia niezależna
Logo My Exotic Fruit

Odpowiedź od My Exotic Fruit

Thank you for this excellent review! We're so pleased that you are consistently impressed with the quality of your deliveries and we're proud that you've become a regular customer!

Oceniono na 5 z 5

Excellent service

Every delivery has been on time and in perfect condition. Very pleased with the service.

4 stycznia 2024
Opinia niezależna
Logo My Exotic Fruit

Odpowiedź od My Exotic Fruit

Thank you for this great review! We're so happy that you've been consistently impressed with your orders.

Oceniono na 5 z 5

I highly recommend this company their…

I highly recommend this company their products are excellent and from order to delivery it was fantastic to the items are great value for money customer service brilliant to I will be ordering again very soon thank you to everyone at exotic fruit

4 stycznia 2024
Opinia niezależna
Logo My Exotic Fruit

Odpowiedź od My Exotic Fruit

Thank you so much for this fantastic review! We're so happy to hear how highly you rate our rare fruits and customer service.

Oceniono na 5 z 5

Excellent customer experience

Excellent customer experience. Fruit (pomelos), well appreciated by family in Shetland. Thank you team exotic fruit for getting a parcel to Shetland for Christmas. It really made a difference.

23 grudnia 2023
Opinia niezależna
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Odpowiedź od My Exotic Fruit

Thank you so much for this lovely review! We're so happy that you were pleased with your order.

Oceniono na 5 z 5

Definitely worth it.

The fruit I’ve received from here are always so delicious. I’d never had or heard of most of them. The staff are extremely professional and helpful. I’ll continue to buy from here. The prices are so good too considering what you get. I honestly can’t get enough of this place. 10/10

I have to edit this because I just received another order from this company and once again I was blown away. The fruit is always in such great condition and I just think what you get for your money is amazing. I always get the small selection box with mixed fruit. And then a little something extra on the side. And I’m not disappointed.
I had ONE issue when stuff was delivered once but I think that was due the post man, not the company. And even though I was quite rude about it and quite unnecessarily short with the staff, they managed to turn my mood around. They were so helpful and seemed happy to do so. Again, even though I was rude.

This order I got was much and such the same as always and they thanked me via email for my custom. The staff also phoned me to tell me something I ordered wasn’t in but would I like a replacement of something else and they gave me something which is now one of my favourite fruits. These things have happened over a few orders and they are such lovely people. I’m so glad I found this company.
Definitely worth the money. The fruit is always incredible and learning about them online is exciting. The selection boxes are random so it’s fun to not know what I’m gonna get. I’ve had quite a few orders now and I’m still receiving fruit I’ve never tried. It’s amazing. I love this place and I’ll continue to buy from here as much as I can. The prices are too good and the fresh produce is even better. Couldn’t recommend this place enough.
🌱💚🌱

6 października 2023
Opinia niezależna
Logo My Exotic Fruit

Odpowiedź od My Exotic Fruit

Thank you so so much for this amazing review! We're really happy to hear how highly you rate our rare fruits and customer service. We really appreciate your kind words!

Oceniono na 5 z 5

quick delivery quick delivery , i allways get my dragon fruit from them and there allways fresh nice big sizes and are worth the money , lovely company to deal with ..

ive allways had a really good experience with this company and would go anywhere else for my dragon fruit

29 września 2023
Opinia niezależna
Logo My Exotic Fruit

Odpowiedź od My Exotic Fruit

Thank you for this fantastic review! We're really happy that you enjoy our dragon fruit and that you're impressed with our customer service.

Oceniono na 4 z 5

Great customer service

Great customer service, great response and quick recovery

22 września 2023
Opinia niezależna
Logo My Exotic Fruit

Odpowiedź od My Exotic Fruit

Thank you for this great review! We're really pleased that you're impressed with our customer service.

Oceniono na 5 z 5

I discovered “My Exotic Fruit” while…

I discovered “My Exotic Fruit” while craving a fruit(African cherry) that I had not eaten for over 10 years (since immigrating to the UK).
I was pleasantly surprised with the quality and taste of the fruit which is native to my birth country. Since then, I have reordered it at fairly regular intervals and have always received excellent service each time.

18 lipca 2023
Opinia niezależna
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Odpowiedź od My Exotic Fruit

Thank you so much for this fantastic review! We're so pleased that you are impressed with the quality of our rare fruits and we're really happy that we can provide you with a valuable service.

Oceniono na 5 z 5

Efficient professional company who were…

Efficient professional company who were really helpful when I had questions. Fruit delivered quickly and well packaged. Great quality fruit. Will definitely be ordering again.

18 sierpnia 2023
Opinia niezależna
Logo My Exotic Fruit

Odpowiedź od My Exotic Fruit

Thank you for this great review! We're so pleased to hear that you were impressed with your order and our customer service.

Oceniono na 5 z 5

A professional company that listens to its customers

I've been ordering from My Exotic Fruits for quite a few months now, and to date I've been very happy with the quality of the produce I've received, apart from my very first order when some fruit was not what I was expecting - however, after sending an email it was all put right which put my mind at rest that customers were listened to. All very well packaged, and received the next day after dispatch.

17 sierpnia 2023
Opinia niezależna
Logo My Exotic Fruit

Odpowiedź od My Exotic Fruit

Thank you so much for this lovely review! We're so pleased to hear how highly you rate our company and we really appreciate your regular custom!

Oceniono na 5 z 5

Excellent service and choice of fruits

Excellent service and choice of fruits.
Good customer service and updates on any delayed deliveries are provided.

1 sierpnia 2023
Opinia niezależna
Logo My Exotic Fruit

Odpowiedź od My Exotic Fruit

Thank you for this great review! We're really pleased to hear that you're impressed with our range of rare fruits and our customer service.

Oceniono na 3 z 5

I run a small meal prep business and…

I run a small meal prep business and usually buy from exoticfruits.co.uk, however my last 2 orders have been placed with myexoticfruit.com, as they have a little more of a selection than their competitors.

Myexoticfruit seem to be a bigger company, with a larger team, and larger social media presence, however certain fruits are hit and miss in terms of quality, but given the nature of tropical fruits and transportation/ climate factors, this can be expected from all sellers.

Parcels are always packaged well, never had an issue with the couriers, and delivery is usually very quick from the time of dispatch - same day or next day.

My main ick, is that their watermelons are SEEDLESS HYBRIDS, which HAVE to be treated with COLCHINE and when you open them they have hollow hearts, meaning they have not even been properly pollinated.
So if you are somebody that is opposed to infertile, GMO fruits, this is definitely NOT the place for you.
They have mentioned the issue of their watermelons being hybrid freaks of nature in a recent instagram video, but said something along the lines of, it being cross pollination, which “happens all the time in nature”, except this is not the same as natural cross pollination at all - it is treated with a known carcinogen (colchine) to prevent cells from splitting - it is completely different! I don’t think they intend to gaslight their customers, I think it is lack of knowledge.
There’s lots of beautiful big juicy SEEDED watermelons, of all varieties; red, yellow and orange, in various local fruit markets, particularly the Turkish ones around different London areas, so will be sticking to them for watermelon in the future.

Another annoyance, is that they do seem to sell out of certain things quickly, or are unable to source what’s on the website, and leave your order on pause whilst waiting for more stock. Although inconvenient, it is not a major issue BUT communication IS key, especially when running a small business, I had to chase up my order after 5 days without any update on dispatch.
When you do chase up however, via email or social media, they do seem to reply quickly, usually within 24 hours, but I do think there should be better communication with customers/ automatic regular text/ email updates to make it easier.
When I last ordered, they messaged me the morning of my delivery to let me know they substituted something due to it being out of stock/ unable to source, a little inconvenient but, at least they tried replace the out of stock item rather than just issuing a refund. When I opened the box I could see there was also something else that had been substituted for a different variety, but at this point I was just happy to finally have the order.

They also issued me a voucher from my last order, which is always a plus, and it does show that they do care about their customers. So considering this, I will definitely be ordering again however, I will be staying clear of the freaky alien watermelons!

4 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Great place and great team… fruits are…

Great place and great team… fruits are delicious… Ive been to the shop and they have also delivery service… I’m very grateful to of found them… thank you 😊

1 sierpnia 2023
Opinia niezależna
Logo My Exotic Fruit

Odpowiedź od My Exotic Fruit

Thank you so much for this lovely review! We're so happy to hear how highly you rate our company and we're proud to be able to offer you a valuable service :)

Oceniono na 5 z 5

Great exotic fruits

Great exotic fruits, really support the movement and will be ordering again soon recommend young coconuts and apple bananas. Order 25591

26 lipca 2023
Opinia niezależna
Logo My Exotic Fruit

Odpowiedź od My Exotic Fruit

Thank you for this fantastic review! We're so pleased that you're impressed with the quality of our rare fruits.

Oceniono na 5 z 5

Well packaged and the soursop was…

Well packaged and the soursop was delicious.

Very professional service all round.

2 czerwca 2023
Opinia niezależna
Logo My Exotic Fruit

Odpowiedź od My Exotic Fruit

Thank you for this great review! We're so pleased that you enjoyed your soursop.

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