Customer Experience 10 out of 10... I went in on Christmas Eve without an appointment as I had a nail in my tyre, whilst I was expecting them to say they wouldn't be able to take a look (which would... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I visited on xmas eve with a flat tyre. The team were excellent in fixing this on the spot, during such a busy period, which enabled me to be mobile over the xmas season. It was affordable, profess... Zobacz więcej
I had a flat tyre from parking at the shopping centre and the guys were amazing. They brought all the tools to my car and changed the tyre for me (because I couldn't find my tools.) Amazing customer... Zobacz więcej
Had to wait for 10 mins before the two mechanics came out to serve me upon picking up my car. They were having lunch inside the kitchen and there was no bell to signal them there were 2 of us waiting... Zobacz więcej
Informacje dotyczące firmy
- Wulkanizacja
- Elektryk samochodowy
- Sklep z akumulatorami
- Naprawa samochodu
- Mechanik samochodowy
- Wymiana oleju
O mycar Tyre & Auto - Keilor
Napisane przez firmę
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Dane kontaktowe
Keilor Downs Shopping Town, 3036, Keilor, VIC, Australia
- (03) 8585 7151
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really good service and I definitely…
Really good service and I definitely recommend going there especially if you need your car to be serviced. Really good workers as well. Go check them out guys
I recently had a flat tire and wanted…
I recently had a flat tire and wanted to share my experience dealing with it. While frustrating at first, it turned into a valuable learning opportunity. Getting the spare tire out of the trunk was a bit of a challenge due to its weight, and loosening the lug nuts required more effort than expected. However, after successfully replacing the flat with the spare, I felt a great sense of accomplishment. This experience has taught me the importance of regularly checking tire pressure to prevent similar incidents in the future. Overall, I'm grateful for the opportunity to learn and improve my car maintenance skills.
Manager is a genuine nice chap.
Manager is a genuine nice chap.
Very helpful, and obliging.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
WORST MECHANICS!! NO CARE FOR YOUR CAR!!
Always was happy to have my car serviced at MyCar Tyre & Auto KEILOR!!!, until I was dealing with an un-professional person on the front desk!! Who couldn’t be bothered!! Who never provided his name, was never attentive and of no assistance, when I attended. He accused me of a fault, which was of no fault of my own. My front brakes were replaced and the next day, I had a loud noise that, woke up the neighbours, when driving into shopping centres to park, and in traffic!! people were wondering, what the hell is that noise!! Was very very very bad!!!! I felt sooo uncomfortable and unsafe!!! Called and complained, so many times, in person and over the phone and went in 3!!!! times, giving me the run around!!! Appalling!! And so unprofessional!! Lost 3 days of work and pay!! I was treated like a joke!! Me and my car didn’t matter!! And, on top of that, he hung up the phone on me, the CUSTOMER!!!! I cannot believe I was treated this way. So, I reported this disgusting treatment to the head office in TASMANIA!! I hope the operation managers visit this store and all their mechanic stores, and restore the workmanship and professionalism and treatment toward customers or people that walk thru their stores. Because, I will never be going back!!

Odpowiedź od mycar Tyre & Auto - Keilor
Very Thorough and easy process
very thorough in the service, explaining all that was required as well as assisting with prioritizing the jobs needed. Costs provided upfront to ensure no bill shock.
Not even 1 star review
Very disappointed with Kmart Tyre and Auto.
I took my car in to have a tyre fixed—they claimed it was done, but when I checked, absolutely nothing had been done. I had to take it to another reputable tyre shop to actually get it fixed properly. While they did refund my $50, the customer service was horrible—no apology, no accountability, just a complete lack of professionalism. I won’t be returning and wouldn’t recommend them to anyone.

Odpowiedź od mycar Tyre & Auto - Keilor
Very accommodating
Very accommodating, explained all that needed to be done. Very happy with the service I received.
Always great service & advice!
Always great service! Always friendly, always informative, always expert service & repairs. Happy once again - thanks team!
MyCar Keilor Downs
I went to MyCar in Keilor Downs, the staff is very courteous and customer service 10/10.
Ok, but.....
Easy booking, Car ready on time, although a little bit expensive on a few items.
Tyer puncture
Tyer puncture. promised it could be repaired. i asked if it couldn't be repaired to replace it with a new same type and brand. mycar rang me and informed me it couldn't be repaired, and they fitted a new Tyre to the rim. Great, NOT. The new Tyre was different brand. i picked up my rim only and took my business to Jax, the same day. The new Tyre was fitted in less than 30 min. mycar had my wheel for 24 hours and i walked away with no tyer or options.
Fitted me In
Fitted me In, to an Easter Thursday afternoon break down repair,
Back on the road for the long weekend.
Darren
Excellent service
Anthony the store manager was patient and offered excellent advice with no pressure. I would go back.
Appreciated that they were able to fit…
Appreciated that they were able to fit me in with such short notice. The service men didn't have the tyres I wanted but they were able to upgrade them at no extra charge . Thanks again
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







