Customer Experience 10 out of 10... I went in on Christmas Eve without an appointment as I had a nail in my tyre, whilst I was expecting them to say they wouldn't be able to take a look (which would... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I visited on xmas eve with a flat tyre. The team were excellent in fixing this on the spot, during such a busy period, which enabled me to be mobile over the xmas season. It was affordable, profess... Zobacz więcej
I had a flat tyre from parking at the shopping centre and the guys were amazing. They brought all the tools to my car and changed the tyre for me (because I couldn't find my tools.) Amazing customer... Zobacz więcej
Had to wait for 10 mins before the two mechanics came out to serve me upon picking up my car. They were having lunch inside the kitchen and there was no bell to signal them there were 2 of us waiting... Zobacz więcej
Informacje dotyczące firmy
- Wulkanizacja
- Elektryk samochodowy
- Sklep z akumulatorami
- Naprawa samochodu
- Mechanik samochodowy
- Wymiana oleju
O mycar Tyre & Auto - Keilor
Napisane przez firmę
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Dane kontaktowe
Keilor Downs Shopping Town, 3036, Keilor, VIC, Australia
- (03) 8585 7151
4,7
Doskonała
228 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had a slow leak in one of my tyres
I had a slow leak in one of my tyres, so I topped it up and the next morning I went to MyCar when they opened. They said they would try and get it done in the morning as I had got there so early. I received a text advising me it was ready for pick up later that morning. No fuss all done smoothly.
11 grudnia 2025
Great Service
Anthony was able to rearrange a future booking in for an emergency tyre fitment at very short notice.
Excellent customer service.
5 grudnia 2025
Excellent service
Excellent service. The customer service team was highly professional, providing timely updates and seeking consent before proceeding with any work. My vehicle required a water pump replacement, and the quality of the repair was outstanding - the car now runs smoother and quieter than when I first purchased it as a used vehicle. The belt replacement and coolant flush were also carried out to a high standard.
23 października 2025
Friendly and helpful staff
Friendly and helpful staff. Convenient and accommodating with bookings and advice.
10 listopada 2025
Had to wait for 10 mins before the two…
Had to wait for 10 mins before the two mechanics came out to serve me upon picking up my car. They were having lunch inside the kitchen and there was no bell to signal them there were 2 of us waiting to be served outside. I also felt they were not very friendly to deal with. Very contrasting to the experience i get when i book the MyCar Sydenham branch. I had no information given to me for getting the full service done and the roadside assistance i was entitled to.
1 listopada 2025
An excellent and affordable car service.
I am very happy with my car service at mycar Tyre & Auto at Keilor Downs. An excellent car service at an affordable price, with friendly and helpful staff. I will continue to have my car serviced there in the future.
17 października 2025
Easy to book in over the phone and type…
Easy to book in over the phone and type puncture was completed quickly - under the allocated time frame. Great service at reception too.
18 września 2025
I’ve been using MyCar since moving to…
I’ve been using MyCar since moving to Australia in 2011 under its current and previous format, and nothing changed when it came to the service they provide. These guys are friendly and tell you like it is because they are passionate about what they do. I’ve never had a bad experience with them and found them to be very helpful and consistent.
11 września 2025
Very quick
Very quick, replaced both rear tyres and moved them to the front (fwd car) without me even asking. Will definitely go back
10 września 2025
Friendly helpful.
2 września 2025
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Not a great experience.
Not much of a great service or help in explaining my car’s situation after the servicing was done. More of pushing me to decide on my decision fast and being rude is not what I expected from your company. Might be my first and last servicing with you guys. Car services with your price is all over the state so I reckon your customer service should stand out to compete with the rest.
9 maja 2025
Odpowiedź od mycar Tyre & Auto - Keilor
Hi Chitra,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Excellent service
I always experience excellent service from the Keilor MyCar.
The Team is very helpful and have earned my trust.
16 sierpnia 2025
Fast and fair. Cater to all budgets.
Have used these guys a few times now. Great customer service, speedy and offered some decent discounts.
8 sierpnia 2025
Great price and great service…
Great price and great service always.Hence been a longstanding Mycar customer.
9 sierpnia 2025
Doświadczenie Trustpilot
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.