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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My Back hug has been amazing. I am learning about my SPECIFIC curve, and how my movement and exercise can improve my overall health. Through the trainings with doctors and therapists, I have gone from... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

With chronic back pain a session on the back hug gives an immediate relief to pain and allows me to carry on through the day

Reakcja na opinię

Oceniono na 5 z 5

BackHug is Great and so easy to use. Download BackHug app set up program to suit your own personal treatment, easily adjusted during session to speed/strength. I use BackHug most days for 30min i... Zobacz więcej

Oceniono na 5 z 5

We own Upgrade Labs Park City, a human performance and recovery facility, and we added BackHug roughly a month ago. We will admit we were not sold on it going in. We are now telling other oper... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent technologii medycznej
  2. Fizjoterapeuta

Napisane przez firmę

BackHug is a robot that fixes back aches in the office or in the comfort of your own home. Its 26 human-sized robotic fingers adapt to user's unique back shape to give them personalised treatment. For employers, there’s no admin but huge health benefits for the entire workforce. Staff book a session on App, lie down during their break and benefit from high-quality back therapy. Staff operate BackHug and have complete control over strength and other settings in real-time with the App. One BackHug in offices covers 100+ staff, reduces 1,000+ work days lost, and saves £million lost every year due to back aches. Developed by an engineer-turned-physio, manufactured in the UK, it’s the ultimate well-being solution for users in the home and employees in the offices. Visit the company website to find out more.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

79 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(79)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Relief when you need it

I came across this device in the Supplement to a Sunday Paper. I took it on a short trial, but was not sure about it because I am tall (just under 2m). However, Kristen from BackHug gave me a follow up call to see how I was getting on. So I followed her recommendation regarding set up, and after a few sessions I was convinced. I signed up for an annual subscription. The flexibility to use it any time without having to book an appointment or brave the traffic and weather is a game changer. It is not a miracle cure, but it made a huge improvement to my quality of life. I used it in combination with Pilates (floor-work) and some other remedial exercises. My hours of uninterrupted sleep increased. My range of movement improved. I resumed working out.

23 listopada 2024
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Mac, we really appreciate you giving BackHug a proper try, especially with your concerns about height. It’s great to hear that Kristen’s advice helped, and even better that you stuck with it long enough to see real benefits. We love that you’ve made it part of a bigger routine with Pilates and exercise—sounds like a solid approach! Thanks for trusting us to be part of your back care routine, and we’re here anytime you need support 💙

Oceniono na 5 z 5

BackHug is truly a game-changer

BackHug is truly a game-changer: brilliant app, great design, fantastic customer service, and everything you want a product to do / a company to be. I’ll be recommending it to all!

18 października 2024
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Thank you so much, Josh! We're thrilled to hear that you’re enjoying BackHug and that it’s making a positive impact. It means the world to us to know that you’d recommend it to others! We're here if you ever need anything, and thanks again for being part of the BackHug community! 💙

Oceniono na 5 z 5

Great product and service

The Backhug has been working wonders for my back problems.
Have been using it on a daily basis for more than a half year. The massage/physio therapy “sessions” feels great, and the constant lower back pain i have been suffering from for more than a decade, are not constant any more, and a lot less intense than before i started.
My wife is equally deligted, and the only problem i Can see is that we spend approximately an hour each on the Backhug daily, and miss it dearly when we are away.
The backhug Company are a very dedicated Crew, and fast to respond to any problems.
When i invested in the device i was the first danish customer, and a little concerned about sending a large sum of mony overseas for a product i did not know and could not try in advance, In hindsigth i Will say it is my best investment in years.

9 października 2024
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Thanks for the fantastic review, Elvin! We're thrilled to hear that BackHug has made such a difference for both you and your wife. It's great to know your back pain has improved, and our team will be happy to hear your kind words. We couldn't have asked for a better first customer in Denmark, and we're glad that BackHug has been a worthwhile investment for you. We hope you and your wife continue to enjoy the benefits!

Oceniono na 5 z 5

Get one if you can

This is a serious bit of kit to have in your house. It is the only device which I have ever found which actually replicates the way a physio works on your back. I am a big lad, and most ‘massage’ devices simply aren’t strong enough to work on me. The Backhug is sufficiently strong that I don’t even need to turn it up to full strength. Similarly, the heatpad is really good. I only set it to low and it’s plenty warm enough. The app works brilliantly and the company are superbly responsive and helpful. Very highly recommended.

8 października 2024
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Thanks for such a great review, Dan! We're glad to hear that BackHug is working well for you and our customer team will be happy to hear the feedback. Thanks again and we hope you continue to enjoy the benefits of better back care!

Oceniono na 5 z 5

Complete Game Changer

I have had back problems for most of my adult life , back surgery back in 1999, always have flare ups and pain , being a Nurse doesn’t help , Back Hug is a game changer for me , what a difference in a short period of time , feel way less tight , sciatica gone :)) and feel way more flexible, will be taking on a subscription now my trial has finished , amazed !

14 sierpnia 2024
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Hi Colin, great to hear BackHug has made such an impact for you! We're really pleased it's helped with your flexibility and sciatica. Thanks for sharing your experience!

Oceniono na 5 z 5

What a brilliant experience!!

What a brilliant experience, I couldn't believe how good it was and how good it made me feel afterwards.

21 lipca 2024
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Thanks, Colin! We're really glad you had a positive experience with BackHug and could feel the benefits!

Oceniono na 5 z 5

Life-changing

Life-changing. The simple concept of de-stiffening joints, especially in the back, to achieve a state of reduced pain, is brilliant. Because the user can change the settings, you feel completely in charge of your own physiotherapy treatment. The simple ideas really are the best. Thank you!

24 lipca 2024
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Thanks, Nat! You've really captured the core of our philosophy—de-stiffening joints is key to reducing pain, and we're so glad to hear it's working for you!

Oceniono na 5 z 5

amazing product, great service

Really great product, my neck tension has eased

23 kwietnia 2024
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Thanks for the review! We're really happy to hear that BackHug is helping to ease your neck tension!

Oceniono na 5 z 5

Sciatica suffers please take note!

Amazingly it started to work from the very first session. When you suffer chronic pain you really do get used to trying loads of different so called 'miracle cures' and they never work, so you ended up being sceptical, but after the first session I somehow felt lighter and after second session my sciatica disappeared.

After 2 weeks of using BackHug daily I had to go on a trip away from home for 4 days and by the 4th day was back to the usual pain, so couldn’t wait to get on the BackHug.

I have a Therabody eye mask/goggles and I use them at the same time as they have a meditation session on them I can relax and then re-charge. So I am loving this time of the day.

I thoroughly recommend BackHug for lower back pain and sciatica

27 lutego 2024
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Thanks for sharing, Liann! It’s great to hear that BackHug started helping from the first session and made such a difference to your sciatica. We know how frustrating it can be to try different solutions, so we're pleased it’s been effective for you.

Oceniono na 5 z 5

The BackHug table is an awesome bit of…

The BackHug table is an awesome bit of kit and technology.

It’s beautifully designed and very compact when folded down.

The customer service is excellent, all questions and queries quickly dealt with in a professional and friendly way.

Good online training material..

Positioning is key to getting the best out of the machine. It’s different to a traditional massage and you quickly get used to the technique.

It really loosens your back and I love the way you can tailor your treatment to specific areas even choosing more pressure on the right or left side.

I’d thoroughly recommend the trial.

Thanks team BackHug

26 stycznia 2024
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Thanks for the brilliant feedback, Graham! It’s fantastic to hear you’re making the most of BackHug’s customisation and getting the results you need.

We'll pass on the kind words to our customer service team. Thanks again.

Oceniono na 4 z 5

Great Pain Reliever

I have used the backhug at least 5 times and it does help with my pains and free at the moment which is a bonus. I would highly recommend you try it. Can't use without the app. Hence 4 stars

8 stycznia 2024
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Hi Veronica,

Thanks for sharing your BackHug experience! We're thrilled it's been helpful in relieving your pains and your recommendation means a lot to us.

We're continuously trying to improve the user experience so your feedback about the app is appreciated. If you have any other specific suggestions to enhance your experience, feel free to share them with us.

Thanks again for supporting BackHug and I hope it continues to bring you relief.

Oceniono na 4 z 5

Remarkable innovation

These people are really genuine. Small company constantly improving the product and their service. I like what they are doing and so does my back! 3 of us use it regularly in this house. Very relaxing and constantly working on my spine mobility. Notably better flexibility since starting.

The trial offered was key for me. Little risk to try it for a month.

We are all glad to have it in our lives. Give it a go!

1 grudnia 2023
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Hi Paul,

We're thrilled to hear that BackHug has become a part of your household routine and is bringing some notable relief to your back. The fact it is helping with your spine's mobility and flexibility is fantastic news and is exactly why BackHug was invented!

We hope you continue to get the most out of BackHug and thanks again for the lovely review.

Oceniono na 5 z 5

Early days…but amazing so far

I have suffered with chronic back pain for several years with very little improvement despite regular yoga, pilates, massages, chiro etc. I have seen multiple doctors and physios, had my spine MRI scanned etc. I am in my late 40’s and in decent shape, so this lack of progress has been incredibly frustrating.

I have only used the BackHug for four days now (twice a day for 30 mins at medium setting) and it really has released my near permanent stiffness I feel in my back (which ordinarily leads to a back spasm that lasts hours at a time).

I appreciate this is a short usage period and my back can naturally fluctuate but so far this is the best intervention I have tried!

26 grudnia 2023
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Thanks so much Steve for your positive review. We are very pleased to hear that BackHug is giving you the pain relief your body has been looking for. It means a lot to all our BackHug team. Hope you had a nice Christmas and Happy New Year 2024 too 😻

Oceniono na 5 z 5

BackHug is an amazing product

BackHug is an amazing product! Within the application which you can control from your phone there are settings for everyone, ranging from a gentle spine tingling sensation, to the serious pressure of a remedial deep tissue massage (or sports massage). And at the expense of two 60 min sessions per month, you can use the product daily or make it part of your fitness regime. I cannot recommend BackHug highly enough! For any aspiring athletes, or anyone who takes physical conditioning seriously. This product will change your performance for the better and I honestly believe it will save you money in the long run.

9 września 2022
Opinia niezależna
Oceniono na 5 z 5

A life improver

Professional and personal business to deal with.
Backhug time helps with my general comfort and after a session on it I often experience an increase in my mental and physical levels of energy. I’m a big fan!

3 lutego 2022
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Great thanks for sharing your experience.

Oceniono na 5 z 5

Brilliant Backhug chair

a minute agoNEW
I had a free Backhug trials as I've been suffering from an extremely painful sciatica on my right shoulder for 5 weeks. I went to see an accupuncturist, a physiotherapist, very expensive ones but it didn't help at all. I was very affected by this sciatica as I was unable to use my right arm for 5 weeks with many nights on painkillers. I tried backhug and I was so surprised as my pain almost disappeared after only one session of 1 hour. I had to go back again as it gave me so much relief for almost 2 days. I'm very impressed by this invention which is so efficient, I have to congratulate the whole team who developped this incredible machine which might change people's quality of life.

12 listopada 2021
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Many thanks for sharing your positive experience. Reducing aches and pains can make a big difference to our everyday life

Oceniono na 5 z 5

Seems to be working

3rd time using Backhug and really enjoying it.
I have suffered with back pain nearly my whole life and this seems to be helping. I have tried nearly everything to help but most of the time the next day I’m in more pain, worst case laid up for weeks and can’t move but this has not happened yet with Backhug.
So I have fingers, toes and everything crossed that it continues.

2 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

I’ve had a free trial with BackHug for…

I’ve had a free trial with BackHug for the last four weeks. It’s not the normal run of the Mill machine. You can adjust the settings by using an app on your phone. The staff are very friendly & professional and I’ve even had the privilege of meeting the CEO. Well organised and run company. Highly recommended. My back Felt better after use every time.

29 października 2021
Opinia niezależna
Oceniono na 5 z 5

Back felt stronger and pain was reduced…

Back felt stronger and pain was reduced I even used less pain medication while using backhug

26 października 2021
Opinia niezależna
Logo BackHug

Odpowiedź od BackHug

Great thanks Gemma for sharing your BackHug experience during the Focus Group study participation. Very best wishes to your next venture too!

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