My Auto Shop Recenzje 

743
•
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Kent My auto shop auckland completed a pre inspection for me yesterday 30/7/26 He was through and completed to satisfaction He was on time and sent the report through to me straight away. highly r... Zobacz więcej

Oceniono na 5 z 5

Booked rear brake pads and discs rotor replacement for this Wednesday just gone but was bumped down to today. Thankfully they did let me know yesterday via phone call. Recieved email and text about th... Zobacz więcej

Oceniono na 1 z 5

Very poor service. Booked for a "Diagnostic" check on vehicle. No mechanical fix required, simply wanting to know what issues identified via Diagnostic test. Received reply following day stating they... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I used the online booking service to engage My Auto Shop to complete a vehicle pre purchase inspection. Quick easy to use and received both text and email confirmation of booking. Work completed qu... Zobacz więcej

Informacje dotyczące firmy

  1. Mechanik samochodowy

Napisane przez firmę

My Auto Shop thinks about car maintenance differently. We provide a trusted and convenient way to keep your car running smoothly, without all the hassle and confusion.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

743 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(743)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I booked for Saturday on the website…

I booked for Saturday on the website but it turns out you guys don’t operate on Saturday. I tried to contact you but there was no luck. I then got a message explaining the problem. From there they asked another suitable time. I responded with a time but got no answer for the whole day. I woke up the next morning with a random message saying that the people were on their way. I then had to make sure that everything was good on the other end (the person I’m buying the car off). Basically it was a big mess and there wasn’t much communication I would’ve loved it if they offered some sort of refund because I think after all I went through I deserved something.

6 marca 2023
Opinia niezależna
Logo My Auto Shop

Odpowiedź od My Auto Shop

Hi Jacob, we're really sorry this happened. It's not the experience we want any of our customers to have. In this instance our website had a bug which allowed bookings on a day we don't operate. We have fixed this so hopefully it won't happen again. Andy.

Oceniono na 1 z 5

Terrible service

Booked for the Monday morning, didn’t show up until the next day. Car broke down again after one day poor communication. Do not recommend waste of 700 dollars.

28 lutego 2023
Opinia niezależna
Logo My Auto Shop

Odpowiedź od My Auto Shop

Hi Winston, really sorry to hear this. We have followed up with our ops team to get to the bottom of what has happened here. Apologies again. This is certainly not the experience we hope to deliver.

Oceniono na 4 z 5

They were very easy to contact

They were very easy to contact, work with and the only thing that I think that needs improvement is the ability to add the home address where the car will be IF we have been given the car to use for a day or overnight as it only allows the Dealer's details OR Private Sellers' address but does not allow you to put your home address in and I had to e-mail and request change of address however the customer service were responsive and acted promptly which was awesome

3 marca 2023
Opinia niezależna
Oceniono na 4 z 5

Would use again :)

Service was prompt and the report came in immediately after completion.

The report was comprehensive and gave me the confidence needed to go to the next step of the sale.

2 marca 2023
Opinia niezależna
Oceniono na 4 z 5

Booking error but great customer service

There was an error when I made the booking on a Saturday. But customer services promptly got back to me Monday morning. I didn’t get the original time that I booked for but they arranged everything else pretty smoothly. Overall good experience save for the website booking error.

25 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Rang My Auto Shop asking for a quote…

Rang My Auto Shop asking for a quote for Drive belt and Pulley replacement for a Hyundai Sonata,Their quote $239 dollars for the belt. Hyndundai's price $75

They wanted to charge labour costs of two hours for something that is a ten minute job at a rate of $120 an hour so $240 dollars/

I asked them to clarify why removing a pulley and replacing a drive belt would take a qualified mechanic two hours when in reality it is a ten minute job as the tensioner is easily accessible have still not recieved a reply...

The total quote for the job was $660
I have now got my teenage sons car done for a $191.63 less than a third they quoted

Stay away unless you don't mind being overcharged!

28 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Great customer experience

Our car wouldn't start and Esteban the Technician did an amazing job diagnosing the fuel pump was faulty and replaced it without any issues. Comms were awesome, knew exactly when he was going to arrive. Great customer experience, highly recommend.

26 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Another great experience from the My Auto Shop team

After using My Auto Shop a few weeks back, this time my radiator blew, I mad an enquiry straight away, they got back to me within 20mins. Justin was tech again for me that came and saved the day! Came to my jobsite, replaced the radiator, did a full diagnostic and gave the vehicle a clean bill of health. 5 stars all round! No time lost on my job, no towing to a mechanic, just great customer service all round. Highly recommend to anyone.

23 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Very efficient & easy process

Really efficient having the mechanic come to the house - both the guys who were here were incredibly helpful and informative. Went above and beyond to explain the issues (for someone unfamiliar with cars!). The report that came through was comprehensive, great experience, thank you!

23 lutego 2023
Opinia niezależna

Doświadczenie Trustpilot

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