NETGEAR Recenzje 

Al meer dan een jaar geen updates op RBE871, wat nog steeds een actueel model is. Ze verkopen graag, maar onderhoud matig. Bovendien moet ik het systeem regelmatig herstarten. Volgend wordt geen Netgear, maar voorlopig moet ik het er mee doen, pas anderhalf jaar oud!

My main router is a Netgear R7000 and wanted to create an access point with another R7000; three attempts, three failures. So, the next step was Netgear support of which I have paid premium access. OK, so I get through to support and the woman has an East Indian accent you can cut with a knife. East Indian people are great but when a person like myself who is 73 years old and high pitch voice on the phone along with a strong accent, I could not understand a word she was saying. The conversation ended with no resolution. I then order a TP Link BE3600 of which setting up an access point was flawless. I am finished with Netgear.

I've never had a bad experience with Netgear nor their products. My most recent purchase was the Nighthawk
RS700S WiFi 7 Router. We can now stream movies full-screen without it being choppy. I also now have WiFi outside amongst the trees with the improved range. Highly recommend!

Une attente de 1h pour etre en contact avec un robot qui nn'as jamais compris le probleme. Une honte

Der Support und das Gerät ist nach kurzem Gebrauch eine absolute Katastrophe. Ich kann keinem empfehlen bei dieser Firma einzukaufen

Habe zwei AX1800 APs gekauft, sind ja nicht ganz billig. Leider absolut unzuverlässig, ein Gerät ist per VLAN im richtigen Netz und während eine Verbindung besteht, schiebt der AP das Gerät in ein anderes falsches VLAN.

Das sind Basisfunktionen eines APs, die müssen zu 100% funktionieren.

Die Dinger kann man nur noch in Müll werfen, leider habe ich die VLAN Funktion erst nach der Garantiezeit eingerichtet.

Very disappointing experience with NETGEAR – $600 order, no product, no resolution

We ordered a NETGEAR Orbi 770 Series WiFi 7 Mesh 3-Pack directly from NETGEAR and paid approximately $600.

While we were away from home, FedEx marked the package as delivered. Unfortunately, neither FedEx nor NETGEAR provided us with any delivery notification. The package was subsequently stolen, and we never received the products we paid for.

We opened NETGEAR Case #49858534 and contacted NETGEAR multiple times. At our request, NETGEAR did deactivate the devices, which we appreciate. However, they have not provided a refund or replacement and have not initiated an investigation with FedEx.

The most frustrating part is that FedEx told us that only the shipper can initiate the carrier investigation/claim. NETGEAR is the shipper, yet they continue to tell us that they cannot do anything because FedEx shows the package as “delivered.”

For several days, we have received essentially the same response from support, including from someone named Jose, saying that they cannot take any further action because management has not approved a replacement or refund.

As a customer, this is extremely frustrating: NETGEAR has our $600, we don't have the products, and NETGEAR is not providing a meaningful path toward resolution.

A delivery scan does not change the fact that the customer never received the merchandise. At minimum, we expected NETGEAR to work with FedEx to investigate what happened.

We purchased directly from NETGEAR expecting reliable products and customer support. Unfortunately, our experience with NETGEAR's customer service and escalation process has been extremely disappointing.

NETGEAR — we are simply asking you to investigate the shipment and either provide the product we paid for or refund our money.

Wenn das Gerät läuft alles gut kein Problem mein Netgear M6 Nighthawk macht kein data of loading mehr hier habe ich mich an den Support gewandt. Eine deutsche Nummer angerufen und musste mit jemanden Englisch sprechen der mir dann erklärt hat ich hätte die falsche Nummer gewählt erst dann wurde klar es gibt keinen deutschen Support mehr der sitzt nämlich jetzt in Indien das erklärt warum die junge Dame mich irgendwann gegen 22 Uhr zurückgerufen hat und das drei Tage nacheinander und immer wenn es an das Problem ging brach die Leitung ab ich habe den Netgear jetzt aus dem Fenster geworfen und kaufe mir einen TP-Link nie wieder netgear

If I could rate zero I would. This is a shady company. Last year my Comcast modem went out due to an update. I had netgear equipment and called them for help. They needed to update my modem and Orbi’s that were about a year old because now they were not compatible with the Comcast system. They charged be 99 to fix it. On 8/21/26 I received an auto renewal notice that I never signed up for. Immediately sent them an email with the receipt for the initial charge requesting it be cancelled and that I never signed up for auto renew. They responded that they needed more information and I wasn’t in the system. The receipt clearly shows I was in the system. 4 emails later they stopped responding. On 9/19 they charged my card. This is shady and unscrupulous business practices not to mention the offshore service department that you have difficulty understanding.

your setup was the worse thing ive ever done i would rather spank my monkey with sandpaper.

Koop nooit iets rechtstreeks bij Netgear! Wij hebben inmiddels 10 dagen geleden op de website besteld en betaald, nooit iets ontvangen. Op mail wordt niet gereageerd. Klantenservice is telefonisch niet bereikbaar. Track en Trace geeft een foutcode. Een keer nooit weer.

Bonjour

j'ai acheté un netgar Nighthawk rs100 problème avec le routeur qui ne voulez plus fonctionné, je le retour chez Amazon , je recommande un netgear rs200, ont me demande de faire une mise a jour vous m envoyer une mise a jour avec un dysfonctionnement le routeur ne ce rallume plus en plus le sav ne parle quand anglais le comble et que les conseiller son nul

je suis allez voir vaux concourant tp link qui fond mieux que vous , le sav est mailleur.

si vous continué comme ca vous allez tout droit au casse pipe

Netgear verkauft ungetestet billigste Ware aus China zu europäischen Preisen. Das Zeug funktioniert ok, Verarbeitungsqualität ist aber absolut schlecht. Antennenkabel z. B. wackeln und bekommen keine Verbindung zum Modem.

This is a malignant company, with deceptive policies that make it nearly impossible to use warranty if your device malfunctions. They make it so difficult that you just want to give up— much like an insurance company, but even worse. That ought to say something. Just don’t bother.

Router forces you to download their app to send You adds and marketing for set-up, manual website intentionally does not work.

Rubbish software and support. Nothing works out of the box.
Insight can see the switch on the network, but can't add the device. A managed switch that can't be managed!

My modem/router failed in 6 months. In this day and age when your whole house is on WiFi, this kind of company MUST have the best customer service and warranty process in the world...and Netgear is one of the worst I've ever experienced. They make you "pre-purchase" an extended warranty for $99 to get technical support. If they can't fix the problem on the phone, you don't pay and they send you a new one. Yep! $99 for tech support on a 6 month old unit. They had me trapped, so I bought it and after spending 4+ hours on the phone, they finally agreed to replace the unit. My choices were to send my faulty unit to them for verification, THEN they would send a replacement. Again, my whole house is down...TVs, laptops, security, Sonos, lighting, thermostats, VoIP home phone, Network Attached Storage, etc. Otherwise I could pay $29 for next day shipping. And they wouldn't tell me if it was overnight shipping or ground. After 2 days of them denying my proof-of-purchase, I just gave up and went with Cox Panorama on a promotional deal, picked up the unit 30 minutes later and was up and running. Goodbye Netgear. You're awful.

ARNAQUE SUR LA VERSION NETGEAR ARMOR PLUS

Cette version est censée intégrée NETGEAR ARMOR + un VPN ILLIMITE mais en final NETGEAR fournit la version VPN STANDARD limité à 200 Mo / appareil !

J'ai contacté le service client et ouvert un ticket - le technicien convient que c'est pas normal mais rien ne se passe !

A EVITER !!!!

I love Netgear routers. Wouldn't have any other brand, but. . .
Their customer support is terrible. It's hard enough to figure out how to get a live person to talk to, and the wait is interminable. Their technical support people are the worst. I felt like he wasn't listening to my explanation and I couldn't understand his jargony explanation of why the router wasn't the problem. Requests to explain what he meant only received repeats of the same incomprehensible reply. When I felt he didn't understand my problem and asked for clarification, I was put on long holds repeatedly while, I suppose, he was asking someone else for the answer. It wasn't my lack of understanding but his. I have understood much more complex technical explanations from other providers.

Customer Service is horrible! Can wait for hours for the next available support.
I emailed Netgear twice to cancel my $169 subscription and they reduced it to $99. No! I requested a cancellation.
Not done!
So if you purchase good luck to you! Go fiber!