my-drs Recenzje 

128
•
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

On the phone they are absolutely superb. However when I simply ask for HMRC to send me the statement they claim to have sent they cannot do this. Rather difficult to pay a bill when I do not have a s... Zobacz więcej

Oceniono na 5 z 5

I have been off work and avoiding phone calls after losing my partner 2 months ago but answered today, by accident if I’m honest and spoke to kindest man on the phone but I can’t remember his name, ma... Zobacz więcej

Oceniono na 5 z 5

Not my expextation when dealing with a debt company. Not only were both calls understanding and helpful Joe today took it a step further. Joe was not just understanding and sympathetic he made sure I... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Well I was quite peeved off because I couldn’t get the response I wanted and I’m not going to lie I was very abrupt with Toni (female) but she remained PROFESSIONAL even though I was being a bit of... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja windykacyjna

Napisane przez firmę

"my-drs" and "cp.my-drs" are the self-serve portal addresses for Ardent Credit Services Ltd., t/a Debt & Revenue Services. Some customers have chosen to leave reviews under those portal names so we have claimed ownership of this page, but for our main Trustpilot page please see: https://uk.trustpilot.com/review/ardentcredit.co.uk Originally established in 1997, and a limited company since 2003, Ardent Credit Services Ltd., t/a Debt & Revenue Services is authorised and regulated by the Financial Conduct Authority and collects debts for many blue-chip organisations. Contact us either by telephone on 0151 545 1500 or in writing via our website and we will do our best to help you to resolve your debt or assist with a dispute. Debt Collection contact is often unwanted, but we are here to help and look forward to hearing from you. For independent validation of Ardent, you can check the Credit Services Association website, the FCA consumer credit register for firms or Companies House. If you owe a debt to HMRC – check the HMRC website for the details of debt collection agencies they use.ortal


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

128 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 73% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(128)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 60

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Hounding me day and night constant…

Hounding me day and night constant calls, txts and emails wanting £127 off me all because I sold a phone and got scammed on eBay.
Phone was listed for 3 minutes and when I’d confirmed it was a scammer I cancelled the sale now eBay has enlisted them to harass me aggressively for £127!!!! Disgusting company!!

14 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

klarna payment for 17.31 £

klarna payment for 17.31 £, i paid them and i told them to delete all my records and they say they cant, they have received the pizza payment from me, but i haven't received any acknowledgment from them, seems like a cheap company same way how Klarna is.

13 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

Nasty agesive emails and messaging…

Nasty agesive emails and messaging senders.
Don't know this type of companys sending constantly emails and messages that i owe money to them which i don't own anything to them. I have a bill from Three which i didn't pay because i did not wanted £20 and the gave this situation to this type of comanys like my-drs to recover. Shame on you, don't know if this is legitim to pass this recovering to other companies. Fed up with them

5 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

ABSOLUTELY useless company and…

DISGUSTING ABSOLUTELY APPALLING company and they blatantly know they are fobbing off customers i would hate to work for such a shallow company & I am surprised they can trade in this manner i would have given minus stars if they were available trust pilot please can you make this an option
now i don't normally leave reviews but felt so strongly that other people should be aware of the shoddy non service given by DFS that if only j had read the reviews beforehand i wouldn't have placed an order with them
I will not go into too much as my stress levels cannot take it anymore . 6months later i am still waiting for my sofa which i was informed at point of sale would be delivered in 15 weeks at every expected delivery date it was put back not by days or weeks but a month at a time
tried calling & emailing customer service ... forget it .. they will lie to you using info they have no access to , this was confirmed by shop staff who themselves seemed fed up and bearing the brunt
i moved home so had no sofa and as a woman in her 50's ive been sitting on cushions on a concrete floor not knowing when . if ever my sofa would ever be delivered the store finally feeling embarrassed at the shoddy service offered a " loan sofa " most uncomfortable chair ever which has made my back problems worse the car and dog seem to enjoy the saggy seats though fed up i referred this to the furniture ombudsman who themselves have been pretty slow of the mark , still weeks later i received a phone call out the blue sofa to say my sofa was due for delivery i phoned the day before delivery to confirm only to be told that i wont be receiving delivery as there payment issues aaarrgghhhh at no time did i receive any correspondence from DFS notifying of an problems
I have told them that if this is not delivered next weekend at my convenience i will be cancelling my order and charging back so i can purchase a new sofa in the sales with a more reputable supplier ... NEXT
the stress this has caused me is unprecedented and i will be perusing this
I have worked in retail management for 25 years and never have i heard of or experienced the disgusting service by a supplier having spent £1,000's
PLEASE PLEASE PLEASE people think twice ... unless your willing to wait an eternity for something & dont mind being treated as a mug
i would never buy from them again EVER

2 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

absolute shamles of a company

absolute shamles of a company. i've received multiple calls, texts, voicemails and emails from DRS chasing for PayPal. i'm more than happy to engage with them via email but every email i've sent, they've ignored. they're happy to send threatening communications to me but will not actually engage in a conversation with me, despite the fact that i've told them multiple times that i'm happy to pay the full amount. absolutely disgusting that they continue to threaten me, despite me informing them that i am currently recovering from having a tumour removed from my spine. it's about £50 that i owe to a company worth millions that don't pay tax. how do these people sleep at night?

1 czerwca 2022
Opinia niezależna

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