my-drs Recenzje 

128
•
Wynik TrustScore: 4 na 5

3,8

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

On the phone they are absolutely superb. However when I simply ask for HMRC to send me the statement they claim to have sent they cannot do this. Rather difficult to pay a bill when I do not have a s... Zobacz więcej

Oceniono na 5 z 5

I have been off work and avoiding phone calls after losing my partner 2 months ago but answered today, by accident if I’m honest and spoke to kindest man on the phone but I can’t remember his name, ma... Zobacz więcej

Oceniono na 5 z 5

Not my expextation when dealing with a debt company. Not only were both calls understanding and helpful Joe today took it a step further. Joe was not just understanding and sympathetic he made sure I... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Well I was quite peeved off because I couldn’t get the response I wanted and I’m not going to lie I was very abrupt with Toni (female) but she remained PROFESSIONAL even though I was being a bit of... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja windykacyjna

Napisane przez firmę

"my-drs" and "cp.my-drs" are the self-serve portal addresses for Ardent Credit Services Ltd., t/a Debt & Revenue Services. Some customers have chosen to leave reviews under those portal names so we have claimed ownership of this page, but for our main Trustpilot page please see: https://uk.trustpilot.com/review/ardentcredit.co.uk Originally established in 1997, and a limited company since 2003, Ardent Credit Services Ltd., t/a Debt & Revenue Services is authorised and regulated by the Financial Conduct Authority and collects debts for many blue-chip organisations. Contact us either by telephone on 0151 545 1500 or in writing via our website and we will do our best to help you to resolve your debt or assist with a dispute. Debt Collection contact is often unwanted, but we are here to help and look forward to hearing from you. For independent validation of Ardent, you can check the Credit Services Association website, the FCA consumer credit register for firms or Companies House. If you owe a debt to HMRC – check the HMRC website for the details of debt collection agencies they use.ortal


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

128 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 73% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(128)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 60

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

The agent was very rude and asking…

The agent was very rude and asking irrelevant questions, When I rang them to pay a money they claimed they were authorised by Ebay to collect it, Basically I tried to pay a refund amount on Ebay's portal and due to a glitch the payment didn't go through, And I was waiting for Ebay to send a claim form, But they didn't and they contacted me via this very unprofessional and rude company, Very rude and unprofessional.

17 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

DRS Bank Account is a personal one not a Company according to HSBC

I owed just £8 allegedly to EBay When I tried to pay via my own HSBC banking App. They did not match the Bank Name of Debt & Recovery Services or Ardent Credit adding that the sort code and account number provided was for a personal account not a business. I phoned DRS and spoke to Olivia who assured me that was the company name and asked to try again which I did. It was the same outcome suspected Fraud. Anyway I do not wish to have anymore contact from this company so I have now paid it. I refused to pay over the phone with my card. You can't reply to their emails and you can't block their text messages. I will see what happens but in what name is the Bank Account??
Also I tried to send an email to the one shown on this page beginning info@my-drs but it wasn't delivered as 'address could not be found' Therefore, they do not receive any of our entries. Anyway Good Luck but to me they are just a scam and I've lost £8 for now!!!

14 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Hounding me for a debt I don't owe!

DRS are hounding me for an alleged "debt" for an internet device for Three. I have been in contact with Three on several occasions because I sent the device back in their pre-paid envelope over two months ago, and I have a receipt of posting. I'm starting to get really annoyed as I'm sick of having to spend 30 minutes a time contacting Three to get them to tell DRS to leave me the hell alone as I've returned the device and don't owe anything. I will NEVER use Three again because of this.

13 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Ebay are corrupt and have bro7ken GDPR…

Ebay are corrupt and have broken GDPR by giving out my details to a 3rd party. When Drs spoke to me they wanted to know my name and post code which is illegal for them to even know. Sorry but you can shive credit scores up yo arse. I live in a caravan off grid away from bailiffs and away fro. Being taxed to high heaven for living in a house.you cam email me All you want JAYNE CARTER

19 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Long story short

Long story short, after a muck up by a payment company about a subscription that I previously had had with a monthly beauty box company, that was cancelled in July! I began receiving sms’s and texts from Drs saying I owe £21.
I informed them this had been settled as I was so sick of the harassment and endless texts and post that I’d been on receiving end of, I had paid on 4th November (even though I didn’t owe anything!) Company accepted £15 ,a reduced rate they said as a show of good will and that should have been the end of it!
Nope, nasty little SMS message yesterday from Drs chasing me again!!
I do not owe anything and this time I will be seeking legal recourse for time and distress this has caused me.

22 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

trust is ernt

Am reading all the reviews and after giving them £50 of benefit money I'm thinking to myself is this going to pay off arrears of some fat mans pocket, as I'm getting nowhere fast i might as well wait for another bailiff's knock,

7 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Clueless.

Sending threatening messages demanding money for a bill never owed. Clowns.

1 października 2024
Opinia niezależna
Oceniono na 1 z 5

Absolute monkeys

Absolute monkeys
Checked my spam folder to daily emails from this lot.. best thing is they don’t even have the right person!

27 września 2024
Opinia niezależna
Oceniono na 1 z 5

Unbelievable.

No email to contact, when I phone they can't hear me, yet I phoned my partner a second later she can hear me. I had full bars phoned 4 times they all said the same thing sorry sir I can't hear you I'm going to have to hang up. Absolutely staged. Ebay shame on you for using cowboys

19 września 2024
Opinia niezależna
Oceniono na 1 z 5

spam

I’ve sent multiple requests for DRS to stop sending me messages as I am not the person referred to in the message.

No one has gotten in touch with me to resolve this

9 września 2024
Opinia niezależna
Oceniono na 1 z 5

Improve by listening to people

Improve by listening to people ,I have sent my Three box back to them last year if this is what they are babbling on about sick of them droaning on about it ,Might scare other people but not me maybe THREE might do their job better as well by looking in their returns basket

28 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Scam company

Scam company - Reported to HMRC!

Please also report anything you may have received from this "company".
This needs to be closed down and the people behind this jailed.

27 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Scammers - My-drs.co.uk -

Scammers - wrote to me saying I had outstanding PAYE on a business that never registered for PAYE, HMRC suggested reporting them to the police via the action fraud web site

22 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Scammers

Scammers, texting every week I have debt with Admiral but can not provide any proof. SCAMERS

4 lipca 2024
Opinia niezależna

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