Fast delivery, however delivery to the UK was very expensive at nearly £25. The shaman ritual drum is okay. However I’m not entirely happy with the quality. It is bespoke in some ways, imperfec... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hadn’t heard of Muziker before and purchase Forbidden Planet VST using PayPal, just in case. Needn’t have worried, transaction went through no problem and serial number received within a couple of min... Zobacz więcej
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Great price, well packaged bass that was out of stock everywhere else. Delivery from Slovakia to Scotland in under 6 working days (9 days in total), just 1 day later than quoted but that was due t... Zobacz więcej
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My overall experience was great, the website easy to use, my order quick to complete. Your help desk and assistance is also top notch. The only part that frustrates me and deducts from a perfec... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z instrumentami muzycznymi
- Sklep z artykułami dla didżejów
- Sklep RTV
- Studio nagrań
- Sklep z partyturami
- Sklep – systemy audio
Napisane przez firmę
A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.
Experience music in all its facets
Napisane przez firmę
- Guitars, drums, keyboards, studio and audio equipment, LPs & merch
- Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.
Shop with confidence at Muziker
Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support. Now available in your local language.
Dane kontaktowe
Drienova 1/H, 821 01, Bratislava, Słowacja
- +442035000766
- uk@muziker.com
- muziker.co.uk
Muziker is a major e-commerce player
4,4
Doskonała
547 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Superb!!
Fantastic to deal with, great price, fast dispatch and wonderful customer service. Will definitely use Muziker again!!
10 lipca 2024
Odpowiedź od Muziker
Hello Jonathan,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Clubs are good and sold at good price
Clubs are good and sold at good price. However a nightmare experience with their courier ups as 4 times I was given a time and finally arrived 5 days after the original and after numerous live chats and phone calls…..muzikers customer service was unhelpful just saying they will arrive ???? I took two days off work to sign for and so the clubs cost me way more in the end than if I had purchased locally….never again
17 lipca 2024
Opinia niezależna
Odpowiedź od Muziker
Dear customer,
Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers. The dates we share are our best estimates to help you plan ahead. While we partner with reliable carriers, the actual delivery timeline can sometimes vary due to factors beyond our control. We’re here to support you every step of the way and appreciate your understanding and flexibility.
Kind regards,
Dorota
Muziker
Odpowiedź od Muziker
Dear John,
Thank you very much for your positive rating, it makes us really happy :)
Kind regards,
Dorota
Muziker
I have not even received my parcel
I have not even received my parcel, and it was signed by a stranger who is neither from the reception of my flat nor anyone I know. I reported this situation but nothing really happens till now. I lost over 900 pond and not be treated with any care.
2 lipca 2024
Odpowiedź od Muziker
Dear Ruixuan,
We're really sorry for the difficulties that you've experienced with your order. Our logistics department has started immediately the claim process with courier company. And your issue is being looked after since you have officially claimed it with us.
As soon as we hear back from UPS, we’ll be sure to keep you informed within the next few working days.
Thank you for your patience and unerstanding.
Kind regards,
Dorota
Muziker
Pleased with my new violin bow
Pleased with my new violin bow, and good range of strings. Item well packaged and quicker delivery than expected.
28 czerwca 2024
Opinia niezależna
Odpowiedź od Muziker
Dear Edward,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Software purchase
I am in the UK. Bought some Strymon software and it was a great price, better than elsewhere by quite a margin.
The download process was quite straightforward, despite having to go to a different (the manufacturers) website for it and there being a different name for the codes involved. But overall very happy with the experience.
17 czerwca 2024
Odpowiedź od Muziker
Dear Alan,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker
Very straightforward
Very straightforward, and a keen price for the download
12 czerwca 2024
Opinia niezależna
Odpowiedź od Muziker
Dear Andrew,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Odpowiedź od Muziker
Hello Paul,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
The offshore trousers are awesome, postage service rubbish
The offshore trousers are awesome, however UPS delivery was rubbish. Address wasn't recognised by UPS. Changed delivery to a delivery point. They failed to deliver there twice. Finally arrived 3 weeks later, at the original delivery address, and after multiple calls to UPS.
However, once again, the HH offshores are ace. Quality production. Thank you Muziker for supplying them.
26 maja 2024
Odpowiedź od Muziker
Hello Adam,
Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers.
Unfortunately, since we fully depend on the courier who delivers the order to you, we are not able to speed up delivery. We apologize for the inconvenience caused.
We are glad you are happy with our product and hoping you will enjoy you sailing pants :)
Kind regards,
Dorota
Muziker
Excellent Customer Service,
Excellent Customer Service,
Great Product, and fast efficient delivery
27 maja 2024
Odpowiedź od Muziker
Hello Christopher,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Kind regards,
Dorota
Muziker
postage charge too high
Disappointed at the postage charge (more than the items I purchased!)
24 maja 2024
Odpowiedź od Muziker
Dear Martin,
Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers.
The shipping fee to UK is such high due to fact, that we ship from warehouses based in Slovakia, EU, since UK is not part of the EU, there is tax and custom charges included in shipping cost. Once you receive the package in UK you are not paying anything on top of already amount paid.
Thank you for understanding.
Kind regards,
Dorota
Muziker
Prompt reliable delivery.
Had trouble sourcing my item from other retailers but Muziker had it in stock & use a good courier service in UPS so I was happy to order from them. The order even arrived a day earlier than estimated.
22 maja 2024
Odpowiedź od Muziker
Hello Eddie,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Dorota
Muziker
Great communication from Muziker
Great communication from Muziker! Delivery was swift and I am very happy with how everything was packaged.
Also very happy with my new music equipment. Would recommend to friends and family.
22 maja 2024
Odpowiedź od Muziker
Hello Francis,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker
Terrible .
Terrible. I ordered a £2.19 guitar hook, and then £24.90 was charged for postage. Once I spotted this rip off I tried to cancel the order. Sadly they said not possible, just refuse delivery when it arrives!! This way I would get a refund for the goods £2.19 , but not the £24.90 postage. Ridiculous , rip off company, do not use Muziker, ever.
20 maja 2024
Odpowiedź od Muziker
Dear Adrian,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion. We are not able to cancel the order once it is already dispatched from the warehouse, the only way is to refuse delivery from the courier and they will send the package back to our warehouse as refused shipment. Then full amount is refunded to our customers. The shipping fee to UK is such high due to fact, that we ship from warehouses based in Slovakia, EU, since UK is not part of the EU, there is tax and custom charges included in shipping cost.
Thank you for understanding.
Kind regards,
Dorota
Muziker
Well priced and prompt communicative…
Well priced and prompt communicative delivery to the UK 👍
20 maja 2024
Odpowiedź od Muziker
Hello Francis,
Thank you very much for your positive rating, it makes us really happy :)
Kind regards,
Dorota
Muziker
Would definitely use again Great price and easy process
Great price and easy process. Delivery on time with updates and tracking.
20 maja 2024
Odpowiedź od Muziker
Hello Lesley,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Excellent customer service
The mark of a good company is how well they handle problems. I bought a very expensive 2nd hand trolley. It had a fault, but Muziker claims and customer service was brilliant. Took it back full refund and now have another in its place.
Very impressed.
20 maja 2024
Odpowiedź od Muziker
Hello Ian,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Odpowiedź od Muziker
Hello Antra,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Odpowiedź od Muziker
Hello Darren,
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker
Successful purchase
I purchased a software license from Muziker. The product was in a sale, and the price was good. It took a couple of minutes for the license key to become available, but everything worked smoothly.
15 maja 2024
Odpowiedź od Muziker
Hello David,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.