Fast delivery, however delivery to the UK was very expensive at nearly £25. The shaman ritual drum is okay. However I’m not entirely happy with the quality. It is bespoke in some ways, imperfec... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hadn’t heard of Muziker before and purchase Forbidden Planet VST using PayPal, just in case. Needn’t have worried, transaction went through no problem and serial number received within a couple of min... Zobacz więcej
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Great price, well packaged bass that was out of stock everywhere else. Delivery from Slovakia to Scotland in under 6 working days (9 days in total), just 1 day later than quoted but that was due t... Zobacz więcej
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My overall experience was great, the website easy to use, my order quick to complete. Your help desk and assistance is also top notch. The only part that frustrates me and deducts from a perfec... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z instrumentami muzycznymi
- Sklep z artykułami dla didżejów
- Sklep RTV
- Studio nagrań
- Sklep z partyturami
- Sklep – systemy audio
Napisane przez firmę
A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.
Experience music in all its facets
Napisane przez firmę
- Guitars, drums, keyboards, studio and audio equipment, LPs & merch
- Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.
Shop with confidence at Muziker
Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support. Now available in your local language.
Dane kontaktowe
Drienova 1/H, 821 01, Bratislava, Słowacja
- +442035000766
- uk@muziker.com
- muziker.co.uk
Muziker is a major e-commerce player
4,4
Doskonała
547 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great to use
Would highly recommend using these guys - great products at a fair price and delivery was completed as expected.
15 listopada 2024
Odpowiedź od Muziker
Hello Simon,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Patrik - Muziker
Best price and trustworthy
Best price by far for music software and emailed activation code almost immediately! Fast and trustworthy.
23 listopada 2024
Opinia niezależna
Odpowiedź od Muziker
Hello Jerome,
Thank you very much for your positive rating, it makes us really happy :)
Kind regards,
Patrik - Muziker
Shipped from Eastern Europe
Wasn’t aware that the parcel would be shipped from Eastern Europe but the shipping worked well given the extra distance and time. The Sire H7v is very good except it has significant fret sprout with sharp edges catching the left hand during playing.
11 listopada 2024
Odpowiedź od Muziker
Dear Rich,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Great overall experience
Great overall experience. Nice touch giving a free UK adapter as the power was European. Would buy again for sure.
7 listopada 2024
Odpowiedź od Muziker
Hello Samuel,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Patrik - Muziker
Great catalogue, great service
Records came from a bit of a distance but arrived quickly and well packaged. Been looking for this for a while, so more than happy with this purchase!
29 października 2024
Odpowiedź od Muziker
Hello Dave,
Thank you very much for your positive rating, it makes us really happy :)
Kind regards,
Patrik - Muziker
Lp and dvd arrived on time in good…
Lp and dvd arrived on time in good condition the only down side was that it cost as much to post it so wasn't really a bargain didn't realise the price of postage till it all went through
27 października 2024
Odpowiedź od Muziker
Dear Susan,
thank you for sharing your experience with other customers.
Shipping fee to UK start at 24.90 £. Since we are shipping from warehouses based in Slovakia, EU and UK is not part of the EU, there is taxes and custom charges included in the fee.
Hope, this won't stop you from ordering with us in the future.
Wishing the best.
Dorota
Muziker
Great experience
Muziker had great prices (discounts) and the delivery to the UK went exactly as communicated. Very happy with the whole process.
5 listopada 2024
Opinia niezależna
Odpowiedź od Muziker
Dear Boris,
Your satisfaction is the ultimate goal for us, and we're so happy to hear we hit the mark. Thanks for the kind words – they mean a lot to our team!
Kind regards,
Dorota
Muziker
Subwoofer arrived on the expected date…
Subwoofer arrived on the expected date and customer service was very responsive. The sub sounds great too
24 października 2024
Odpowiedź od Muziker
Dear Jason,
Your review brought a huge smile to everyone's face here at Muziker. It's so gratifying to know we're making a positive impact on our customers' lives. Thanks for choosing us!
Kind regards,
Dorota
Muziker
Good for hard to find items
I was after some particular products for sending to the UK. Muziker had the items at a good enough price and the promise that they knew how to ship to the UK. Luck would have it that they had some other items I was thinking of getting at very good prices, almost enough to make the high (almost £30) shipping cost to the UK be factored out.
The website and its functionality is excellent. Only 2 things were annoying.
1) UPS did not collect the parcel until 4 days after they first recorded that they had it, but rather tracked what was supposed to happen until my delivery date past, then they figured out they didn't have the parcel after all.
2) The parcels were not well packaged. The items themselves were quite robust things so did not get damaged but the inner box of one item was destroyed. I was pleased that other loose items were bagged before being put inside a large box, but the box had several holes in it before I got it, almost entirely open at one end such that even the back could've fallen out given a few more days in a courier network.
4 stars reflects that everything went OK in the end, but it was too close for comfort on the packaging score. I did mix 2 really heavy items up with bits and bobs in the order, so for small things I'm sure Muziker would be OK, but then again small things tend to be cheap meaning the high shipping costs would be a barrier vs going elsewhere.
Muziker will now be on my list of places to try in future now I know what to expect, but they're not at Thomann or Bax Music level with regard to packaging and shipping efficiency to the UK. They also don't have a free returns shipping service like Thomann and Bax Music do.
21 października 2024
Odpowiedź od Muziker
Hello Johnathan,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Kind regards,
Patrik - Muziker
My package was not delivered
14 października 2024
Odpowiedź od Muziker
Dear Megan,
We're really sorry for the difficulties that you've experienced with your order. Please fill out online claim form on following webpage: https://www.muziker.co.uk/claims (choose an option Undelivered Shipment) and our claim team will contact you shortly to solve the problem as soon as possible.
Thank you very much!
Kind regards,
Dorota
Muziker
Smooth easy transaction with helpful…
Smooth easy transaction with helpful communication via website. I am a UK customer and all went very well. Would certainly use again, many thanks.
30 lipca 2024
Odpowiedź od Muziker
Dear Scott,
This is the best kind of feedback we could ask for! We're so happy to hear you're loving your experience with Muziker. We'll keep striving to exceed your expectations in the future.
Kind regards,
Dorota
Muziker
Odpowiedź od Muziker
Dear Pauline,
Thanks a million for sharing your positive experience! We love hearing from satisfied customers like you. It inspires us to keep doing what we love and providing the best possible service.
Kind regards,
Dorota
Muziker
Top company fast shipping easy to use…
Top company fast shipping easy to use website, only one small critisim, is that package should be sturdier and better packaging I recommend this company overall.
7 października 2024
Odpowiedź od Muziker
Dear Cohen,
This review totally made our day! We're overjoyed to hear you're enjoying your purchase from Muziker. We put a lot of care into selecting the best gear, and it's so rewarding to hear it's making you happy.
Kind regards,
Dorota
Muziker
Excellent
Excellent ⭐️⭐️⭐️⭐️⭐️
Lots of updates on package and a great discount.
Will use again.
Thank you
2 października 2024
Odpowiedź od Muziker
Hello Tom,
Thank you for this perfect feedback and we're happy that you've found time to recommend our online store to others :)
Kind regards,
Dorota
Muziker
Odpowiedź od Muziker
Hello Patricia,
Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
A good professional supplier
The Muziker Web site is well designed and easy to use.
I got a mail when my order was processed with a link to UPS for tracking the package. The package arrived in good time.
All pretty standard for a good supplier but not all suppliers are good.
30 września 2024
Odpowiedź od Muziker
Hello Andrew,
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Dorota
Muziker
Yarn for knitting
Considering the goods ordered came from Europe, more travelled than me, it was delivered within a reasonable timeframe. Cost of the goods VERY good, shame the delivery charge was high but, under the circumstances, unavoidable. Ultimately well pleased.
30 września 2024
Odpowiedź od Muziker
Hello Sandra, Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Kind regards,
Dorota
Muziker
Good company to deal with
Swift delivery, great price and good customer service. Wouldn't hesitate to use them again.
29 września 2024
Odpowiedź od Muziker
Hello Ben,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Dorota
Muziker
Excellent service arrived so fast in…
Excellent service arrived so fast in good sturdy packaging, would definitely recommend! 😊👍🏻
27 września 2024
Odpowiedź od Muziker
Hello Rachael,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker
Muziker is a reliable and trustworthy company.
Muziker is a reliable and trustworthy company. Received my order in time.
I would recommend to anyone.
25 września 2024
Odpowiedź od Muziker
Hello Robert,
Thank you very much for your positive rating, it makes us really happy :)
Kind regards,
Dorota
Muziker
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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