Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Don't bother trying to pay for individual songs on amazon music. They either take your money and then you can't play the song or it gets shuffled wirh other music.what's the point not everyone wants t... Zobacz więcej

Oceniono na 1 z 5

Disgusted that after a decade of prime membership the so called music improvement has left my children without the ability to choose a simple song. Amazon bumped up the price of prime, then crippled a... Zobacz więcej

Oceniono na 1 z 5

Tried Amazon in Ireland - put me onto the UK they were unable to tell me why, with my payment details they couldn't connect me to music for our eco dot? Emailed: Called again same process no result:... Zobacz więcej

Oceniono na 3 z 5

Having a long term loyalty to the amazon brand including fire TV etc. I have just cancelled my music unlimited subscription in favour of spotify because it won’t work with apple car play in my car.... Zobacz więcej

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1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

85 recenzji

5 gwiazdek
4 gwiazdki
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2 gwiazdki
1 gwiazdka

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1,6

Wszystkie recenzje

(85)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Been a prime member for years

Been a prime member for years. A big feature for me was Amazon music where I created myself different play lists. Recent ‘upgrades’ have totally destroyed the feature and now shuffles with ‘similar tracks’ which are nothing like what I listen to. Not only that, the kids playlists now get intermingled with explicit and inappropriate content too. There is now also a limited functionality to skip a track. In effect, Amazon now determines what music I listen to! It is utterly pointless and I am sick of it. Seriously considering ending my subscription. Would not recommend.

11 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Amazon should listen why people complain

Its amazing how Amazon Music has really gone down hill. You first sign up to listening to certain singers or groups. Then they decide to move the goal post by shuffling songs from other performers / Artists that you don't want to listen to. And ask you to pay extra for listening to individual performers now. Before I used to listen all the time but but now I don't bother and find its a big con. No wonder why most people have given Amazon Music 1 star. They should listen to what people have to say and take it on board.

9 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

Absolutely hate amazon music now

Absolutely hate amazon music now, can't listen to my playlist and the music they think I should listen to is awful, if it isn't changed back in the next month I will be cancelling.....surely amazon must read all these reviews and act!!!!!!

1 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Prime music is now awful

Prime music is now awful. Can't choose specific tracks and the similar tracks are not similar. Limited ability to skip. More tracks, yes but almost no control over what you can listen to. We'll done Amazon for destroying customer loyalty in an instant!
Now I know why they gave me 6 months of unlimited for free so I'd notice when it ended (yesterday) and would feel urged to pay for it, not!

26 marca 2023
Opinia niezależna
Oceniono na 1 z 5

There's been a major malfunction with…Major AI malfunction

There's been a major malfunction with prime music. It use to be an awesome app, but now it has become very limited even with being an unlimited member. Personally, if was you, I would by the hard copy. Yes, that's right, buy a CD and not mp3. Some mp3s are ok, but there are many that are scams and cons. Prime music is failing faster than wise society and wholes draws. I'm sure the amazon AI will redact my review, but it's worth the effort to inform the blind users.

13 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Nil stars if I could

Nil stars if I could . Greedy Amazon have ruined my years of collation of music that I like , with this totally rubbish shuffle infliction. And they put up the costs of prime to rub salt into the wound . Not being able to listen to my own chosen music, now means that my Bluetooth ear buds- bought from Amazon- are rendered useless as I listened to my own music, when car washing, gardening , and doing other jobs on my own. Disliking this awful shuffle means that I no longer listen to my Amazon music so do my jobs in silence !!
Am furious with a greedy, selfish, Amazon music company who obviously need the extra money they are trying to extract so that the owner can go into space again !!!!
Give us back what we had before, Amazon - a good service with relative value . Your new music infliction sucks !!

22 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

Don't subscribe to prime , they have ruined prime music

Have been a customer for many years and always thought it was good value, they then decided to increase the price and wreck prime music.
You cannot select tracks you want , even for music you own, can only skip tracks a few times before being blocked.
All the time Amazon are trying to get you to upgrade to get the experience you had before.
Customer centric my a***e
Given budgets are tight at present,. Clearly Amazon prime may be something that is not worth paying for.

23 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

I don’t normally write reviews but the…

I don’t normally write reviews but the new prime music is so bad I couldn’t stop myself. I can’t even select a song I downloaded before the changes. Instead when I click on a song, a different random artist starts playing and I can’t get rid of it. Amazon really messed up on this and need to change it back to how it was.

16 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

What a mess Amazon

What a mess Amazon. After paying for and using Prime for several years with the inclusion of Amazon music, I now have to listen to complete crap that some AI algorithm decides for me. Can’t wait for Amazon video to be updated… type in postman pat and get the exorcist.

13 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

Why has Amazon music been changed

Why has Amazon music been changed. I pay for the privilege of having Amazon prime which is SUPPOSED to include Amazon music. However I can no longer choose what songs I play on my playlist. Amazon does it for me so I now do not have the pleasure of picking what I want. All because you are trying to tempt us to pay extra for music unlimited. This is an unacceptable con that needs to change.

7 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

How can a organisation like Amazon mess…

How can a organisation like Amazon mess something up so badly with their changes to Amazon Prime Music! I would have loved to have been in the meeting when someone had a great idea to introduce random shuffling when users try and listen to music!
Plus they have increased the cost of Prime membership.
So the decision to cancel my membership has been made so easy to make, thanks for the help Amazon!!!

30 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Well done Amazon

Well done Amazon, paid for Prime subscription that includes music. Very happy with that, even brought Echo dots to play music around the house. Now I can't play the music I want to play, only what you think I want to hear. Just when everything has shot up in price, they want you to pay more money, billions obviously isn't enough. Will not be re subscribing to Prime or buying anything from Amazon.

29 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Totally unhappy with the changes to…

Totally unhappy with the changes to Amazon prime music. I much preferred the access and control I had of 30% of your music than the current 100% with shuffle mode. The algorithm you use is all wrong it’s not worth listening to now. I’ve emailed in to complain and all I got as a reply was upgrade for £9.99 per month

27 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Shame on Amazon

Disgusted that after a decade of prime membership the so called music improvement has left my children without the ability to choose a simple song. Amazon bumped up the price of prime, then crippled a main feature of it. Better to reduce the cost of prime & remove music altogether rather than this embarrassing cash grab. Done with amazon's over priced goods, weak tv & poor services.

27 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

So awful I no longer use it - how to drive customers away.

So awful I no longer use it. Amazon this is not an improvement. I know you want us all to pay for the music, but I already pay you increased charges for Prime, I may for unlimited books and now you want more for music. The music played now is embarrassing. I'm off to Apple, and Alexa is in the bin.

26 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

All my music has disappeared

I've lost all the music from Amazon I've bought as well as behind unable to play songs on Amazon Prime music.

I press play on songs I've bought and something completely different plays. How can they call this an improvement???????!!!!!!

25 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

The new restricted Amazon Music

I've been paying Amazon prime for a number of years now. One of the nice perks was the amazon music prime members got. In 1 week my prime subscription increased which I wouldn't have minded, but amazon have stripped back the music service - no more than 6 skips, no offline listening (great for travelling/ flying). Its really poor and its greedy. Fortunately you can listen to most music you want on YouTube for free just have to put up with the occasional ad.

21 listopada 2022
Opinia niezależna

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