Everything worked smoothly transferring all our data from Dropbox to SharePoint. Couldn't be happier with the results. Also, with the few issues I did have, support was quick to assist in resolving th... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am going to start digital asset selling business. I need to proceed my own digital product storage location. normaly need to download from other location and upload to my location. it is too hard, w... Zobacz więcej
Bonjour. Si j'avais pu mettre zéro étoile, je l'aurais fait. Je viens d'acheter une licence en trafic illimité pour un an. Pratiquement 150 € jetés à la poubelle car aucun transfert n'arrive au bout.... Zobacz więcej
The platform so far is easy to use for any simple being who just wish to make some movement of files from one cloud drive to another. No bad experience yet, though, I may attribute the slowness of tra... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
MultCloud is a multiple cloud storage manager which helps users to migrate, move, sync, copy, backup and transfer cloud files across clouds, it supports Dropbox, Box, Google Drive, Mega, OneDrive and FTP, etc.
Dane kontaktowe
60 PAYA LEBAR ROAD, #08-55, PAYA LEBAR SQUARE, Singapur
- support@multcloud.com
- multcloud.com
Odpowiada na 31% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Just paid £99 for a year unlimited to…
Just paid £99 for a year unlimited to backup icloud to google.
Set up google drive and icloud, then got told i had to log back in again, which was impossible. so buggy. orrible UX. Not being able to oauth for a £100 a year service does not inspire confidence. Service threw java script errors on old and new mac chrome and safari when trying to
software looks old which honestly i wouldn't care about if it worked. Which, err I'm far from sure it does
Oh, and no 14 day refund. Is that legal?
Megan Z helpt me fast and accurate
Megan Z helpt me fast and accurate with my problem with logging into neaxtcloud.
Helpful Service Agents and Clear Communication
I had a satisfactory experience rectifying connection issues with my Mega cloud storage account. The customer service agent, Megan Z., was very helpful and communicated clearly. I'll continue to use Multcloud for all my cloud data transfers and synchronisations for the foreseeable future.
Thanks, Megan. Thanks, Multcloud.
Look i was stupid to use multcloud…
Massive distrust - security- data- cost
Look i was stupid to use before reading these reviews, The free trial seemed to work good then as soon as I paid more and again more i found stupidity only in myself. Just wanting to find a quick way to transfer from one drive to google drive. This was done on my phone and now I have security breaches on my phone. From reading other reviews (some customers giving long explanations of their experiences with the with multcloud company) and to see their cold quick automade * responses has me thinking what other third parties has access to our information, passwords , Basically everthing, and our data is probably in a place we have no idea bout because of all the third party access . Now ill be cancelling my credit card . If other users got no where with their customer service. I'll save myself the stress and get my phone secured and my credit card Cancelled.
THE TIME - THE MONEY - LOSS OF DATA AND SECURITY BREACHES IT'S SO UNTRUSTED
Great experience
Great experience, I had the pleasure of dealing with Lanry Lucky, who assisted and exceeded my expectations.
Above and beyond customer service
Lanry Lucky turned a menial request into a unexpected pleasant exchange in human connection. Lanry's customer service goes above and beyond to ensure the satisfaction and success of the interaction. Cheers. Kelly Burnham
The support team quickly resolved my issue
Many thanks to Megan Z for supporting my inquiries and resolving the issues I encountered. Everything is working fine now, so I’m giving a 5-star rating.
The multcloud support team was very…
The multcloud support team was very quick to identify my issue and provided the right resolution. Great job guys!
Great account support
Had trouble logging in and received great support from Megan Z. Thank you!
Dear Lanry Lucky: Thank you very much for your assistance
Dear Lanry Lucky: Thank you very much for your assistance. I can now log in to my account normally. I really appreciate your patience and help.
Refund of SW not in use without any…
Refund of SW not in use without any discussion.
Thank you
Multcloud Easy to Use Migration
I changed email addresses and needed to moving one cloud data to another cloud and Multcloud site helped me do this. My daughter who is a schoolteacher uses your Multcloud all the time. She guided me through the steps and we were successful. Thank you Excellent and easy to use. I’ll leave similar 5 star on Google to recommend you to others.
Small text files
Multcloud is probably good at transferring small text files under a meg. Forget transferring large files other than .docx, .txt, and .xls. It chokes on JPEG, JPG, MP4, and MP3. If the files are over 900mb, you are limited to one to two files at a time. The logging is terrible. Absolutely no debug capability. It simple says failure but does not provide which file or files caused the failure.

Odpowiedź od Multcloud
I have had some problems with my… User ID
I have had some problems with my account for Mult Cloud, as I added to my Google Account also Gmail what ends up in a new Google User ID which was not supported this way from Mult Cloud.
It took some weeks until I could finally make the Mult Cloud support aware of the problem.
The support was always kind and professional and never gave up.
Finaly, we found a solution which does not make me 100% happy but at least I can work now again.
Thanks a ton, to the support of Mult Cloud and the Backoffice team.
Quick and effective response.
Lanry Lucky quickly responded to my query on Multcloud and my issue was resolved promptly.
Let down by terrible UX and flakiness
Multcloud can help to simplify some arduous tasks and we've found it can be a great tool, but it has always suffered from poor interface design with uninformative feedback on tasks in progress, confusing workflows, and (crucially) no ability to modify existing tasks in any meaningful way.
Here's an example: having set up a OneDrive connection, and set up a number of tasks that depended upon that connection, I found that the token it used had expired (it hadn't been used for a bit). Could I refresh the connection to get a new token? No. I could give it a new name, nothing more. OK, so I guess I would have to go and edit all the tasks that used that connection. But could I do that? No. Tasks cannot be edited either (or not their core properties: the workflow of what files to copy from/to where). So, because of an expired token I had to delete that connection AND every single task that used it, rather than simply edit the task to refresh its token.
Put together with poor feeedback on the progress of tasks as they run (and fail), this is symptomatic of an interface that seems to give little consideration to what users will need to do or want to know.
As a result I've found myself more and more often using alternative means to do tasks that Multcloud should be the first choice for (in fact that's why that token expired!) It's a shame since there's so much it could be great at.
My concern was promptly addressed.
Service is a waste
Service is a waste. Sync ran a few days fine and then stopped working. Now I can't even login into their service. The website is full of errors and laggy.
Please don't waste you money on them.

Odpowiedź od Multcloud
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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