Fast, quick and excellent customer service. You’ve got a problem, they’ll help you like immediately. High quality product too, the rings are dope. Would highly recommend
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The quality of their anime rings is exquisite. The team have been absolutely fantastic. Very open and communicative with the purchasing/shipping processes through to the exchange process. If there w... Zobacz więcej
Didn't received a product yet due issues with a delivery companie, but! The support team was quick and very helpful, they helped me alot, provided and updated me with any information I need that on th... Zobacz więcej
We purchase a 2 ring set. Upon receiving the order, one of the rings was sent in error. But reaching out to correct the issue was smooth. They provided excellent customer service and corrected the iss... Zobacz więcej
4,7
Doskonała
25 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The quality is good
The quality is good - better than most anime merch out there. Even came in a sleek little box
13 kwietnia 2025
Opinia niezależna
Odpowiedź od Mugensense
Hey Levi,
Thank you for your review! We’re glad to hear that you’re happy with the quality and packaging of your ring.
We always aim to deliver products that stand out from typical anime merch, so it’s great to know it met your expectations. We truly appreciate your support!
Best regards,
MugenSense Support
Pendant is nice
Pendant is nice, chain's solid, had it for a month now with no issues.
7 kwietnia 2025
Opinia niezależna
Odpowiedź od Mugensense
Hey Lila,
Thank you for your review! We’re glad to hear you’re happy with the pendant and that the chain has been holding up well.
It’s great to know everything is performing well even after a month of wear—that’s exactly what we aim for. We truly appreciate your support and hope you continue to enjoy it!
Best regards,
MugenSense Support
I was scared to use the website because…
I was scared to use the website because of the reviews. Put in an order for a ring on june 14th it arrived to Germany by the 28th. The ring is great quality exactly like the photos and description!! I got a tracking number for the package so we could see when to expect it approximately. The company gives a first time 25 percent off which basically covered my shipping. I had to pay about 18€ in customs fees/tax for Germany which is obviously not included in the price. Hopefully this is a useful review and I am 100% satisfied!
29 czerwca 2024
Opinia niezależna
Odpowiedź od Mugensense
Hey Barbara,
Thank you so much for taking the time to share such a detailed review—we truly appreciate it!
We completely understand your initial hesitation, so it means a lot to hear that your experience turned out to be a positive one. We're glad your ring arrived safely and that the quality matched your expectations and our product photos.
Kind Regards,
MugenSense Support.
Order scam + Fraudulent reviews
Ordered a ring in April. Never arrived. Contacted customer support but never answered. Scammed.
Trustpilot "verified" reviews look fake and sound like robot answers. All reviews are coming from Italy in a short period of time. Text indicates orders from US but review location says Italy? FISHY
I am now in the process of a chargeback.
9 kwietnia 2024
Opinia niezależna
Odpowiedź od Mugensense
Hey,
Hi, we’re really sorry to hear about your experience — this is absolutely not the kind of service we aim to provide.
We take situations like this very seriously, and we’d really like the chance to make it right. It’s possible your message didn’t reach us or was missed, but that’s on us to fix. Please reach out to us again at our support email with your order details, or share them here, and we’ll prioritize your case immediately.
Kind Regards,
MugenSense Support.
Bel prodotto, modalità e tempi di spedizione rivedibili
Il prodotto è buono e in caso di problemi l'assistenza da supporto, in inglese. I tempi di consegna sono abbastanza lunghi come tutte le cose di importazione. Da rivedere le spese di spedizione, sicuramente alte. se si ordinano più pezzi viene applicata una spesa di spedizione per ogni prodotto. Ho comprato 4 anelli insieme e ho speso più di spedizione che del prodotto. Parliamo di anelli leggeri e piccoli arrivati in una busta da lettere.
10 sierpnia 2022
Opinia niezależna
Odpowiedź od Mugensense
Hey Gianiuca,
Grazie mille per aver condiviso la tua esperienza—lo apprezziamo davvero!
Siamo felici che tu sia soddisfatto del prodotto e che il nostro supporto sia stato utile quando necessario. Ci dispiace invece per i tempi di consegna e per i costi di spedizione, soprattutto nel caso di ordini multipli—comprendiamo perfettamente la tua frustrazione.
Il tuo feedback è molto importante per noi e lo stiamo prendendo in seria considerazione per migliorare la nostra politica di spedizione e offrire un servizio più conveniente.
Grazie ancora per il tuo supporto!
Cordiali saluti,
Assistenza MugenSense.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.