Mspa.no Norges Mest Solgte Boblebad! Recenzje 

Vår opplevelse er at MSpa har en profesjonell og løsningsorientert kundeservice, og de har gitt oss et inntrykk av at fornøyde kunder er deres viktigste målsetting. Jeg har av ulike årsaker vært i kontakt med kundeservice flere ganger, og har alltid blitt møtt med overraskende positive løsninger.

Da vi satte opp vårt to år gamle boblebad i påska opplevde vi dessverre at det etter noen dager oppstod lekkasje i en skjøt, som førte til at vannet rant ut. Som en del av rutinene for vurdering av garantisak hos MSpa ble vi bedt om å dokumentere skaden ved å ta bilder av badet. Ettersom badet vårt allerede var pakket sammen ble det vanskelig for oss å dokumentere dette - men på tross av manglende dokumentasjon ble saken løst ved at vi fikk tilsendt ny belg. Saken ble raskt løst, og nytt bad ble raskt levert! :)

Tips ved eventuelle skader/garantiforespørsel: ta bilder av skaden før du pakker sammen badet.

Ellers vil jeg dele følgende erfaringer/råd:
1. Pass på å ikke fyll badet med for mye luft. Vær obs på at lufttrykket i badet kan endre seg de første dagene etter montering, og ved temperaturforskjeller i luften. Det er bedre med for lite luft enn for mye.
2. Kjøp oppblåsbart lokk for å unngå at regn samler seg på trekket. Bruk gjerne en elektrisk pumpe for å fylle opp lokket. Ved riktig mengde luft i både bad og lokk fungerer dette perfekt sammen.

Min erfaring er at man får mye for pengene her. Boblebadet er enkelt å montere, og enkelt å vedlikeholde.

To års garanti - samt løsningsorientert kundeservice - har ført til at vi nå går inn i vårt tredje år som fornøyde kunder hos MSpa!

Good quality pool awful quality pump and heater. Lasted less than a week.

We have an MSpa Mono Concept. The tub itself started to blister then the seams became unwelded. MSpa after a bit of arguing gave us another one. Then the pump went just outside og warranty. So I managed to source a new pump an installed it. Then the flow sensors stopped working, I replaced those then finally the control pad stopped working and I discovered it was full of water, so I dried it out and all seemed fine then the blower unit started to smoke and eventually kept cutting the RCD. After alot more drying out seemed to work again, now the replacement pump has gone. I've also notinced that the second lining is starting to blister again. So... I've contacted MSpa countless times, who to be honest have the worst customer care only second to Amazon and tried to order a new blower unit. I was told 8 weeks, then I have been advise another 13 weeks. Needless to say, I wont be buying abother one, waste of over priced chinese rubbish.

I found the hot tub skin to be well built but the pump unit is shocking absolute rubbish not even a year old and had nothing but problems dont waste your money on these

I bought the tuscany hot tub as wanted one with hard sides, worked for two weeks, the have now had my control box for 4 weeks still hasn't been repaired, the customer service is absolutely shocking, no one understands you, their English is very poor, I was promised they were sending me a new control box as the parts coming were from China and they could not get them, so they said my hot tub would be back with me by Easter, still not here I paid nearly £1300 to have a hot tub last for 2 weeks it's not on at all, it should be an instant one for one swap if it stops working with in at least the first 3 months. I will certainly not be buying from these again and I certainly will be telling friends and family to steer well clear of this company, quick enough to take your money but take far too long trying to sort out any related problems. Very disappointed with this company especially the after sales service.

Je ne vais pas en resté là cette boîte est scandaleuse avec des produits dysfonctionnant

One off the best customer service ever! Within one year I got a E1 error in my Mspa first they send us a video’s how to resolve this but that didn’t help? Within a couple off days they send us a new motor unit and a instruction video how to disassemble and assemble it again...My Mspa is working fine again, the service, instruction video, mail, and speed of the company is Really GOOD and everything was free

Awsome hot tub still got it after 5 years now and still going greate, hade some Error codes like a E1 or a E4 but sorted it out myself, you need to unplug the hottub fully and then re plug it, if you have a problem with the filter , hit the bubble button and the system will figure it self out again(Only the Bubble button) if it still not works switch it of then unplug it again and then once again re connect it and then it should work. My experience with my M-spa was fantastic 2016-2021 and still going Greate, Thanks M-Spa.My Spa tipe : ( MSpa DELIGHT Alpine Bubble Spa – Square (medium)

Brought mspa because I liked the built in heater and pump etc had lazyspa for five years before set up all good smaller than expected but ok then went to refill this year and underside by pump area splitting and leaking when I spoke to Warrenty side of mspa they said liner only guaranteed for six months !! No wonder 499 for one season use unforgivable had lazy spa for five years no leaks no failure no problem don’t buy mspa not fit for purpose

Fantastisk kort leveringstid, sjøl helt til Bodø! Bestilte torsdag kveld, fredag formiddag var det pakket og på vei, med antatt leveringsdag tirsdag. Det kom mandag! De hadde glemt å pakke isolasjonslokket, så jeg sendte mail om det mandags kveld, og torsdag ble det levert. Mindre enn ei uke på hovedleveransen OG reklamasjonen er imponerende.
Spaet fungerer nydelig, og vi er veldig glade for den investeringa i velvære. Kjøpte forresten Tekapo, som er overraskende stort. Nesten så jeg må finne på noe lurt for å kunne spenne fra imot andre sida, for ikke å skli for dypt nedi, og jeg er ikke lita.
Tipp topp service og utstyr! Så venter vi spent på neste strømregning. Hahaha!

À fuir ! Code erreur 01, moteur HS, retour à 25,50€ nouveau moteur.. 3 utilisations puis code erreur 06 et 07.
Ne chauffe plus, plus de bulles... J'attends un retour de mail conciliant avant une protection juridique.
J'espère qu'ils seront honnêtes.

Dålig kundebehandling. Tar ikke garantiansvar på alvor....

Kjøpte mapa Camaro 6p og er stort sett fornøyd. Den står på vår hytte på Skaidi, i Finnmark. Holder fint 40,5+ når det er under 20- grader ute ! Uten bobler med 2 voksne i -20 grader ute klarer Camaroen over 37+ i ca. 2 timer og det holder for oss !

Vi har isolert den med 70mm Styrofoam i bunn og lokk og bruker yttertrekket i tillegg når badet ikke er i bruk.

Et STORT MINUS med Camaro er at den må startes på nytt etter strømbrudd, dette må produsenten kunne fixe !!!

Hadde litt problemer med frossen glidelås på trekket. Prøvde div. silicon produkter uten å bli kvitt problemet. MEN god gammeldags MELANGE stekemargarin på glidelåsen løste alle problemer !!!

Kjempemye kos for en billig penge med Mspa og kjempe fornøyd med servicen (får kjapt svar på spørsmål på mail og de sender filter etc. omgående)

Tips !
Plasser en STOR badeball under overtrekket. Da hindrer du at det legger deg vann / snø oppå badet !

Fyll ALDRI for mye luft i badet, følg med på trykkmåleren, da tror jeg de fleste unngår luftlekasjer. Heller for lite en for mye luft !!!!

Bought Camero 6 person in November 2020. Easy set up. I checked water daily and kept chlorine level 10-15g a day. I used it less at first. Kids weren't bothered so ended up just using it for me and the missus. Run at 36' during the week then 40' weekends. It's worked perfectly so far. Running costs are more than expected. I bought a Hercules gezebo 3m for it. Did loads of research before buying and saw negative reviews. I figured 2 year warranty covered it but not had to use it. will update if anything changes.

lovely hot tub just does not work or the heater does not work and trying to get sorted out is a nightmare terrable custmer service

Please can someone send me Jay's email address for a UK query. I have only had the spa for about 2 weeks and the bubbles just cut out when I was using them and now are not working at all. I am having trouble finding the UK contact email. Thanks

HONTEUX !!!! Un spa qui se perce au niveau des coutures au bout de 2 mois et une réponse du site qui ne prend pas cela en charge !!!! Ils prennent votre argent, vous vendent des produits qui ne sont pas de qualité et n'assurent pas derrière !!! HONTEUX !

I bought a MSpa tekapo 4+2 person in November 2018 in the UK, so I can't comment on the Norwegian customer service. This is the dark blue square hot tub with integral filter and heater unit, rather than the egg shaped external unit. It's still going strong 27 months later (has had water in it for more than 24 months of that). Having read previous reviews, I lived in fear for ages that it would just pack up, but honestly for the £400 I spent on it, it's been great. As another commenter has said, the skin of the tub is really durable - I've had 4 adults (i.e. Approx 70kg each) sat on the edge with no issue. I've kept it indoors within a purpose built summerhouse so it hasn't been exposed to sub zero temps/bad weather/animals/sharp objects, but it has been inflated continuously for 2 years without needing re-inflation. It did come with a simple patch repair kit, but this remains untouched. I have made sure to keep the water maintained as instructed and it's been fine. There has been the odd E1 error that others have mentioned, but it just needed to be unplugged for a few seconds then turned back on. It did this once when i was first getting used to it because the water level was a touch too low. I just added another inch or so of water and it was fine (I tend to keep it in the middle of min and max fill lines). Given my experience, I would have no hesitation in recommending this model. For reference, the notable changes for the 2021 model are the addition of UV filtration, what looks like a neater filter set up where the nozzles have been moved somewhere away from the filter and a now external inflation hose rather than a knob that reflects the air from the blower internally. I guess the uv treatment accounts for the higher cost, but I'd a great idea as legionnaires is chlorine resistant. One thing to note is that the inner light blue material becomes temporarily discoloured due to the chlorine, but it seems to return to normal once drained for a day or two. Really not a problem at all, just cosmetic. With items like this, there's always going to be a few dodgy ones and of course all their owners will write bad reviews, so I just recommend doing your research beforehand against the particular model. Forums are a good option as it allows you to get a feel for how often the issues you see here are reported and if there are any fixes. Also bear in mind some people have zero patience to read the faqs or any technical ability, so that may skew the opinions seen here. I also bought an inflatable cover that sits on top of the water underneath the lid and helps keep the heat in. I also sat the hot tub on those interlocking Eva foam mats you can buy for play areas, which makes it really comfortable.

byttet motor 4 ganger på 2 år, nå har den siste sluttet og varme opp bassenget etter bytte for ca. 1 mnd. siden.

Har en Mspa Mono, som fremstår som bra kvalitet og er behagelig å sitte i. Kjøpte denne for å ha å hytta, da Mspa markedsfører badene som passene for både hytte og vinter.

Uheldigvis er styringen til Mspa totalt uegnet til dette. Skjøteledningen har en jordfeilbryter som skrur seg av ved strømbrudd. Denne kan i teorien byttes med en vanlig jordfeilbryter som ikke oppfører seg slikt, men heater og sirkulasjonspumpe må også manuelt skrus på hver gang strømmen har vært borte. Om man ikke har overvåkning av strømbrudd og/eller temperatur kan dette fort gå galt om strømmen går på hytta og man ikke får noen beskjed på det.

Grunnet problemer med strømnettet på hytta har jeg denne uken måtte ringe grunneier 3 ganger å spørre om han kan restarte varmeren... Med utetemperatur på -15 virker det som om temperaturen i vannet faller rundt 0,7 grader i timen.

Et annet ankepunkt er at 1.5kW varmeelement ikke lar deg sitte veldig lenge før vannet blir kjølig, når det er minusgrader. Ved -5 grader fikk vi rundt 30 minutter før temperaturen falt fra 40 til 37 grader. Dette var også uten bobler.

Hadde denne vært kjøpt for bruk hjemme hadde det nok blitt 3 eller 4 stjerner.