Great Experience...As a new customer I found signing up very easy and straightforward. The website I packed full of items, are even some clearance items where cheap and in stock surprisingly. The orde... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was looking for a particular tool online and came across MSC website, the item was at least 15% cheaper than I had found through our usual supplier. It was easy to order and the item came within 2... Zobacz więcej
Reakcja na opinię
I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would... Zobacz więcej
Reakcja na opinię
I was buying thread repair coils and already committed to the order but they offered a good discount after this fact which is rarely ever seen. And super fast delivery too.
Reakcja na opinię
Informacje dotyczące firmy
- Wyposażenie przemysłowe
- Dostawca materiałów ściernych
- Dostawca sprzętu dla fabryk
- Producent
- Dostawca artykułow BHP
- Dystrybutor stali
Informacje przekazane przez różne źródła zewnętrzne
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Napisane przez firmę
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Dane kontaktowe
7 Pacific Avenue, WS10 7WP, Wednesbury, Zjednoczone Królestwo
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,5
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Correct product on time
11 lutego 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Andrew,
Thank you for taking the time to leave us a review, we do appreciate it. We look forward to hearing from you soon.
Kind regards
Rebbekah
MSC Industrial Supply
great service as always
9 lutego 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Guy,
Thank you for taking the time to leave us a review of our service. We look forward to hearing from you soon.
Kind regards
Rebbekah
MSC Industrial Supply
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon
Thank you for your 5 star review.
We look forward to supporting you again in the future.
Kind regards
Jenna
MSC Industrial Supply
Excellent service ordered at 3.00pm
Excellent service ordered at 3.00pm. Next day delivery
5 lutego 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon
Thank you for your 5 star review, we know our customers need in stock items and delivered quickly.
Kind regards
Jenna
MSC Industrial Supply
They deliver within a day or so of my…
They deliver within a day or so of my order - and, as usual, the quality is excellent
8 lutego 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon
Thank you for your 5 star review. We are happy to see we keep the service consistent to you.
Kind regards
Jenna
MSC Industrial Supply
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon
Thank you for your 5 star review, we know our customers need fast reliable in stock items.
We look forward to supporting you again in the future.
Kind regards
Jenna
MSC Industrial Supply
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Emma
Thank you for your review, we are pleased to see you benefited from our teams easy to business with service promise.
Kind regards
Jen
MSC Industrial Supply
Super fast delivery
4 lutego 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Amy
Thank you for your 5 star review, we know our customers rely on our service so great to see we got the items to you quickly.
Kind regards
Jen
MSC Industrial Supply
Shoddy delivery company
The only thing that went wrong was the delivery.
Delivery was due to be late on Wednesday between 17:30 and 18:30.
DPD delivery Driver pretended to miss us when we waited behind at work for the delivery.
He definitely did NOT try to deliver as I was waiting by the door.
The next day the parcel was delivered but it was put in an obscure place in a shelter at the back of the property. This meant that I thought he had delivered it to someone else as he didn't say where he had left it. I have had a machine waiting for the 6mm Carbide Endmills for a couple of hours that could have easily been avoided.
3 lutego 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Richard
Thank you for reaching out to us with your experience, firstly my apologies our delivery company failed to deliver to our expectations. I will be investigating this issue to ensure this does not happen again.
Kind regards
Jenna
MSC Industrial Supply
Pretty hopeless since the website was updated a few years ago
Web site not easy to use, items said to be available for delivery in 7 days direct from supplier subsequently manually acknowledged with a much later date, system continually says addresses and post codes are formatted wrong.
3 lutego 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Tony
We are sorry to hear this and appreciate you taking the time to share your experience.
It's disappointing to hear the website didn't meet your expectations.
We are actively working on improving our sites usability and I will feed back your review into the team to ensure we improve this experience going forward.
Kind regards
Jenna
MSC Industrial Supply
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a review.
We are so glad you had a great experience with us.
Kind regards
Bec
MSC Industrial Supply
Speedy delivery and helpfulness of…
Speedy delivery and helpfulness of staff when enquired about product etc.
2 lutego 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon
Thank you for taking the time to leave us a review.
We love to hear from our customers regarding their experiences with us.
Kind regards
Bec
MSC Industrial Supply
Consistently the worst website in the…
Consistently the worst website in the industry.
I’m not the first person in the reviews to flag up how bad the experience of using their site is.
Searching for products is purgatory, with items they evidently do sell sometimes simply not appearing in search results, as well as incorrect prices displayed, incorrect descriptions and incorrect specs.
Customer service is generally proactive, but the IT of their site is so appalling that it’s no co-incidence my needs have nearly always been met by alternative suppliers.
3 lutego 2026
Opinia niezależna
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon
I have dropped you an email regarding your experience in an attempt to resolve this for you.
I am sorry we have not got it right this time for you.
Kind regards
Jenna
MSC Industrial Supply
Always plenty of stock and just what we…
Always plenty of stock and just what we need, quick turn around.
28 stycznia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Kate
Thank you for the feedback we aim to please and fulfil our customers requirements at all times.
Kind regards
Bek
MSC Industrial Supply
ADJUSTABLE PIN FACE SPANNER 3MM D
The tool (ADJUSTABLE PIN FACE SPANNER 9400 - 3MM D) is exactly as described with good quality.
The delivery is fast in next day.
29 stycznia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon George
Thank you for taking the time to review your experience with MSC.
Kind regards
Bek
MSC Industrial Supply
Quick efficient service
Quick efficient service and a great range of products.
Very easy to deal with.
29 stycznia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon
Thank you for the review, our team will be pleased to see you have rated us 5 stars.
Kind regards
Bek
MSC Industrial Supply
Great service and pleased with the parts
Purchased what I needed and very quick turnaround for delivery. Found the search engine rather clunky so it was great also having the book
28 stycznia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good morning David
Thank you for your review, we take all feedback on board I have dropped you a line to obtain further information we can look at ways to improve your experience.
Kind regards
Jenna
MSC Industrial Supply
Easy to order massive selection good…
Easy to order massive selection good pricing rapid delivery
28 stycznia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Kelvin
Thank you for taking the time to review your experience with MSC.
Kind regards
Bek
MSC Industrial Supply
Good service website not great.
28 stycznia 2026
Odpowiedź od MSC Industrial Supply Co. UK
Good morning
Thank you for taking the time to leave us this review.
We take all feedback and look to improve, I have dropped you an email to obtain further info we can get this experience improved.
Kind regards
Jenna
MSC Industrial Supply
Odpowiedź od MSC Industrial Supply Co. UK
Good afternoon Chris
Thank you for taking the time to review your experience with MSC.
Kind regards
Bek
MSC Industrial Supply
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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