The order was due on April 14th but was not delivered to the right address. This caused very unwelcome anxiety. Through local effort the consignment was eventually located. This was reported back to... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our experience was great because we trusted Robin James with our wine choices which were to be paired with cheeses chosen by Author/Cheesemonger Ned Palmer and bought from Guntons. We gave Wheeler's... Zobacz więcej
Reakcja na opinię
Their wines are always of a superb quality and a good price, They have taught me a lot about different grapes and u have rediscovered a taste for French wines. If you want to enjoy your wines witho... Zobacz więcej
Reakcja na opinię
I would definitely order from Mr Wheeler wine again. Brilliant customer service they were so helpful regarding delivery dates as I was purchasing a gift for my uncle's birthday. The wine was delive... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
The origins of Mr.Wheeler date back to Victorian times, when George Wheeler, the great-great-great grandfather of our current Chairman Johnny Wheeler, first joined the wine industry, and the family business, supplying fine wine from Colchester, began. Mr.Wheeler is the evolution of 130 years of expertise and experience, offering a carefully-chosen selection of outstanding wines to suit a variety of pockets. The mission at Mr.Wheeler is to ensure a certain standard of drinking, whatever type of wine you enjoy, and from wherever in the world you would choose. The wines that our experts and vineyard partners choose and recommend to you are always the best - they deliver on quality, value and enjoyment.
Dane kontaktowe
Estate Office, Park Lane BC, Langham, CO4 5WR, Colchester, Zjednoczone Królestwo
- 01206 713560
- sales@mrwheelerwine.com
- mrwheelerwine.com
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 75% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Quick turnaround for wines being…
Quick turnaround for wines being delivered from storage.
16 grudnia 2024
Good selection and dis what they said…
Good selection and dis what they said they would in terms of delivery
16 grudnia 2024
Excellent customer service and delivery…
Excellent customer service and delivery on time
18 grudnia 2024
Odpowiedź od Mr.Wheeler Wine
Thank you for your great feedback. Robin
Great wine, reliable delivery
The wine was excellent and as described (insofar as a surprise selection can be as described). The delivery was on time and the driver friendly. Much to be recommended.
18 grudnia 2024
Odpowiedź od Mr.Wheeler Wine
Wonderful, delighted your first purchase went well. Look forward to hopefully sending you some more very soon. Robin
I was disappointed by the selection and…
I was disappointed by the selection and value in my mystery case.
18 grudnia 2024
Odpowiedź od Mr.Wheeler Wine
Hello Mr Henderson, I'm very sorry to hear that you were not happy with your case. All of our mystery cases are put together with lots of thought to ensure there is a wide selection of wines and above all they offer a substantial discount on the price that would of been paid if purchased online. Of course the nature of the mystery case means that sometimes the selection may not suit everyone's taste. I would love the opportunity to put together a mixed case that would be more suitable for you in the future and would be delighted to discuss this with you, should you be open to. Kind regards Robin
Excellent wines and service.
The wines are good and the service is unfailingly efficient and friendly. And I always get to talk to a (real!) person without any delay.
17 grudnia 2024
Odpowiedź od Mr.Wheeler Wine
We're delighted to always speak to our customers so especially pleased to hear your comments. best wishes Robin
Nice wine but a bit too expensive
On the plus side, the wine was delivered on time and the bottles were not damaged.
On the minus side, the box in which the wine came was water-damaged and a corner was missing. To give him his due, the delivery driver brought the damage to our attention and stayed while we checked that the bottles were not damaged.
After finding the same wine selling for £22 per bottle at Tesco, I found the price a bit high.
16 grudnia 2024
Odpowiedź od Mr.Wheeler Wine
Hello Mr Kelly, I'm sorry to hear that your box arrived damaged and we very much appreciate you kindly accepting the intact bottles within the damp packaging. In regards to the wine itself I very much hope you are enjoying it, I believe our declassified Margaux, produced by one of the very, very top Chateau of the commune, is actually exclusive to us, so although other bottles of "non Chateau listed" Margaux are potentially available they are likely to have been sourced from a different producer. Thank you again for your feedback - Robin
Christmas Nyetimber
Good price for some Christmas Nyetimber. Delivery a few days late and had to chase but I’m guessing not their fault. Arrived very well packaged
Would certainly use them again
16 grudnia 2024
Odpowiedź od Mr.Wheeler Wine
Hello Mr Wheeler, Thank you for your order. I'm sorry to hear there was a delay to your delivery but delighted that you were still happy with your order. Best wishes Robin
Great selection and well priced
Great selection and well priced. Delivery was in time and fast.
16 grudnia 2024
Beautiful as always wonderfully…
Beautiful as always wonderfully packaged will order again
13 grudnia 2024
Very good
Very good - wine arrived with APC and we put it away in the cellar . We haven’t drunk any of the Vina Reale riserva 2016 but l am sure it will be good!
13 grudnia 2024
prompt service
13 grudnia 2024
Odpowiedź od Mr.Wheeler Wine
Excellent news, thanks for letting us know. Robin
I bought some Margaux
I bought some Margaux. It arrived very promptly. I haven’t had the chance to taste yet, several others who I gave a bottle for Xmas have all been very complimentary. I’m looking forward to my opportunity!
13 grudnia 2024
Odpowiedź od Mr.Wheeler Wine
Thank you that's lovely to hear you've been able to spread the world with this lovely wine. Thanks
Robin
Great wine at a good price
Bought 6 bottles of Nyetimber sparkling wine for Xmas. Got at a very good price, delivered on time, great service
12 grudnia 2024
Odpowiedź od Mr.Wheeler Wine
Thank you, Robin
Efficient & courteous handling of the…
Efficient & courteous handling of the Christmas wine orders - thank you
10 grudnia 2024
Odpowiedź od Mr.Wheeler Wine
Thanks you James, Glad we could help
The bestAlyays good recommendation’s and always…
Alyays good recommendation’s and always delived on time…
9 grudnia 2024
Odpowiedź od Mr.Wheeler Wine
Delighted to hear, thank you for your support. Robin
The simple way my enquiry was dealt…
The simple way my enquiry was dealt with , super efficiency and helpful assistance. Thank you.
2 grudnia 2024
Odpowiedź od Mr.Wheeler Wine
Dear Mr Spinlove, thank you for your kind review. Delighted we were able to help. Kind regards.
Robin
Great wine selection.
There is always a good variety of wines to select from and always excellent advice, should I require it, from Luke.
I have never been disappointed with wines that I have selected.
6 grudnia 2024
Odpowiedź od Mr.Wheeler Wine
Hello Chris, Thank you for your custom and support over many years, it is greatly appreciated. Best wishes Robin
Odpowiedź od Mr.Wheeler Wine
Thank you, hope you enjoy your wines. Best wishes Robin
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.