Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

It has been the most excruciatingly painful process to unsubscribe from this scam of a business. I am so drained that I cannot even detail everything I've gone through to unsibscribe, and yet I AM ST... Zobacz więcej

Oceniono na 1 z 5

Just as many others have experienced - I paid a small once off fee for a horoscope reading and now find myself in a subscription I didn't sign up for. I paid using apple pay, and now I am being tol... Zobacz więcej

Oceniono na 1 z 5

Extremely annoyed being charged £8.90 on the 28th March, 2026. I have send emails to try and cancel the subscription here, there and everywhere to zoya, MOYRA etc...disgusting i agree with previous c... Zobacz więcej

Oceniono na 1 z 5

Please don't use this app, it's horrendous. I have emailed twice to try and stop the subscription, when I go into my Google play it says I don't have a subscription, when I try sign into Moyra it says... Zobacz więcej


Dane kontaktowe

1,1

Bardzo słaba

Wynik TrustScore: 1 na 5

137 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 16% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

How to cancel your Moyra subscription!

Total scam! Don't give them your bank information.

I blocked them via my bank because I could not find out how to cancel my subscription and they wanted to charge me €12,99. They tried to claim that money 6 times in one week.

Use Zotlo to cancel your subscription.
Log in with the email address registered at Moyra and you can cancel your subscription there.

29 marca 2026
Opinia niezależna
Oceniono na 1 z 5

ITS AN ABSOLUTE SCAM

ITS AN ABSOLUTE SCAM. I’ve been trying to cancel this subscription which I didn’t bloody ask for or sign up for. I email the customer service line and they blatantly ignore them. Avoid this thing at all bloody costs, I’m beyond pissed off and frustrated.

29 marca 2026
Opinia niezależna
Oceniono na 1 z 5

SCAMMERS

Yet again, this organisation has tried to take money out of my account after emailing them and asking to stop a subscription I didn’t agree too. SCAMMERS!!

29 marca 2026
Opinia niezależna
Oceniono na 1 z 5

I paid for one service and was signed up for a subscription

I paid for one service, then found myself with a repeat subscription being charged monthly. Impossible to work out how to cancel this as there's no information on how it was set up in the first place. I've had to ask my bank to put a stop on the payments, but have lost quite a bit of money before realising.

28 marca 2026
Opinia niezależna
Logo Moyra

Odpowiedź od Moyra

We’re really sorry to hear about your experience.

Our subscriptions are presented during checkout. If you weren’t able to locate the cancellation or didn’t receive a response, we sincerely apologize.

Please reach out to us at support@askmoyra.com
with the email you used. We’ll check your account, cancel any active subscription if needed, and review the charges with you.

Oceniono na 4 z 5

Lowkey didn’t expect this level of accuracy

I tried Moyra and honestly didn’t expect much at first, but it actually surprised me. I took the soulmate test and it said someone from my workplace… which felt kinda unbelievable at first, but also weirdly accurate the more I thought about it 👀
I was genuinely surprised after trying Moyra. I’ve used astrology apps or websites before, but I’ve never experienced something this personalized and continuously updated. The analyses based on my birth details were both detailed and felt truly accurate.
What really stands out is that the daily and weekly insights aren’t generic—they actually connect to what’s happening astrologically right now, so it feels way more real. I also liked the numerology reports—they were interesting and made me think a bit deeper.
My favorite part is that it’s not just a one-time thing. You keep getting new insights over time, so it doesn’t get boring.
Overall, it’s fun but also lowkey helpful for self-discovery. I’d recommend it if you’re into astrology or just curious.

11 marca 2026
Opinia niezależna
Logo Moyra

Odpowiedź od Moyra

Thank you for sharing this in such detail.

We love hearing that Moyra surprised you, especially around how personal and ongoing the experience feels. The fact that the insights made you pause and reflect is exactly what we aim for.

It’s great to see that both the astrology and numerology parts stood out, and that the updates over time keep things engaging.

Really appreciate you taking the time to write this.

Oceniono na 1 z 5

Cancel via Zolto

Extra charges and very tricky to cancel. Do this via Zolto using the email address you signed up to Moyra with and you can cancel easily here and remove your card details too.

26 marca 2026
Opinia niezależna
Logo Moyra

Odpowiedź od Moyra

We’re sorry to hear that this was your experience.

If anything didn’t work as expected, we’re here to help and can take care of this for you directly.

Please reach out to us at support@askmoyra.com
and we’ll review your case and make sure everything is resolved properly.

Thank you for sharing this.

Oceniono na 1 z 5

Can someone please help me how I…

Can someone please help me how I contact them??
They suddenly charge me and I do not know how to cancel too

23 marca 2026
Opinia niezależna
Logo Moyra

Odpowiedź od Moyra

We’re really sorry you’re experiencing this.

You can contact us directly at support@askmoyra.com
and our team will help you as quickly as possible. We can check your subscription and assist with cancellation for you.

Please include the email address you used during signup so we can locate your account.

We’ll make sure this is resolved for you.

Oceniono na 1 z 5

same story

same story - i was able to cancel my subscription by logging into this "zotlo" thing but i dont feel comfortable with this other app somehow having my payment data. i will need to contact them as well to ask for my payment information / account to be deleted

22 marca 2026
Opinia niezależna
Logo Moyra

Odpowiedź od Moyra

We’re sorry to hear this.

You’re absolutely right to want clarity and control over your data. If you’d like, we can take care of this for you directly.

Please contact us at support@askmoyra.com
and we’ll review your account, assist with deletion, and make sure your information is handled properly.

We’re here to help and will make sure this is resolved.

Oceniono na 1 z 5

SCAM!!!

SCAM!!!! SCAM!!!! SCAM!!!!

21 marca 2026
Opinia niezależna
Logo Moyra

Odpowiedź od Moyra

We’re really sorry you feel this way.

This is not the experience we want anyone to have. If something didn’t work as expected, we’d really like to understand what happened and help resolve it for you.

Please reach out to us at support@askmoyra.com
and we’ll look into your case and assist you directly.

We’re here to help.

Oceniono na 1 z 5

Absolute terrible company

Absolute terrible company, u pay 50p for a birth chart then it signs you up for a monthly subscription which is impossible to cancel. I emailed 3 times with no response then spent around half an hour trying to cancel it. Horrible experience

20 marca 2026
Opinia niezależna
Logo Moyra

Odpowiedź od Moyra

We’re really sorry to hear about your experience.

This is not the experience we want anyone to have, especially when it comes to communication and cancellations. If your emails were missed, we sincerely apologize for that.

Please reach out to us again at support@askmoyra.com
and we’ll prioritize your case, review your account, and make sure everything is properly resolved for you.

Thank you for bringing this to our attention.

Oceniono na 1 z 5

Scam company

Yes, as all others have said- a scam company and fraudulent product. In order to unsubscribe - type 'zolto subscriptions' into google and log in to the website.

16 marca 2026
Opinia niezależna
Logo Moyra

Odpowiedź od Moyra

We’re really sorry to hear that you feel this way.

This is not the experience we want anyone to have. If anything didn’t work as expected, we’d really like to help and make this right for you.

Please reach out to us at support@askmoyra.com
and we’ll review your account and take care of everything directly.

We’re here to help.

Oceniono na 1 z 5

They don’t have a cancellation option…

They don’t have a cancellation option on the app. I contacted customer service , they said to cancel
Using a link but they never sent me the link. I messaged again asking for the link, they never responded. It also doesn’t show up in the subscriptions area on apple accounts like all other apps do so can’t cancel it that way. Turns out you have to login to some random website to cancel, I discovered this from others online who have had the same issue. I hope it works because I’ve been charged for 2 months that I didn’t want.

12 marca 2026
Opinia niezależna
Logo Moyra

Odpowiedź od Moyra

We’re really sorry to hear about your experience.

This is not the experience we want anyone to have, especially when it comes to cancellations and support response times. If you didn’t receive the link or a reply, we sincerely apologize for that.

Please reach out to us at support@askmoyra.com
and we’ll prioritize your case, review your account, and handle the cancellation and any related charges directly.

We’ll make sure this is resolved for you.

Oceniono na 1 z 5

First review ever. They emailed me to leave a good review

I'm a content creator that they tried to scam into a shady contract with terrible terms and payment way below my rates. They tried gaslighting me into thinking these contracts were normal when I constantly pointed out legal outs and flaws, which lead to them saying "oh our 5000 deals use this contract. but whatever u want". And we parted ways. So laughable! I told them I was uninterested in working with them, and since they emailed recently to leave a "nice review about astrology", I thought what better time to leave an actual review! First time for everything!

11 marca 2026
Opinia niezależna
Oceniono na 1 z 5

dummy solution

I have been stupid and trying to get this cancelled for 9 months with very poor customer service who never got back to me about cancelling, I went through EVERYTHING on zotlo to find out where I could cancel but it showed I didn't have a subscription. its almost 2am and I finally was able to cancel it dear lord. go to account.zotlo.com create the account with the GMAIL/EMAIL you used and it should pop up for you in case you can't find it anywhere on the zotlo website. im so ashamed I let it take money from me this long and couldn't navigate my way.

10 marca 2026
Opinia niezależna
Logo Moyra

Odpowiedź od Moyra

We’re really sorry this took so long to resolve.

This is not the experience we want anyone to have, especially when it comes to cancellations and getting timely support. If your previous messages were missed, we sincerely apologize.

If you’re open to it, please contact us at support@askmoyra.com
. We can review your account, make sure everything is fully cancelled, and look into the charges for you.

Thank you for sharing this.

Oceniono na 1 z 5

If I could give negative stars

If I could give negative stars, I absolutely would.
My experience with Moyra Web has been beyond frustrating. I signed up for a subscription in September and canceled it in October. Despite canceling, they continued charging my card $12.99 every single month after that.
I have emailed their support at least five times asking them to fix the issue and refund the charges. Not once have I received a response. No acknowledgment, no help, nothing. They also conveniently don’t provide a phone number, so there’s no way to actually reach a real person.
Because of their complete lack of customer support, I had to contact my bank, cancel the charges through them, and file a dispute just to stop the billing.
A company that ignores customers while continuing to charge them should not be trusted with anyone’s payment information. The lack of transparency and accountability is honestly shocking.
Save yourself the headache and avoid this company entirely.

5 marca 2026
Opinia niezależna
Logo Moyra

Odpowiedź od Moyra

We’re really sorry to hear about your experience.

This is not the experience we want anyone to have, especially when it comes to cancellations, continued charges, and lack of response. If your previous emails were missed, we sincerely apologize.

If you’re open to it, please contact us again at support@askmoyra.com
and we will prioritize your case, review your account in detail, and address any charges that should not have occurred.

We take this seriously and will make sure this is properly resolved for you.

Oceniono na 1 z 5

Absolute scam

Absolute scam, you make one time purchase on one “app” and they subscribe you without consent using your card information from that one time purchase to charge you monthly fee about something you don’t have idea it exists. An absolute scam. And I still haven’t received what I actually paid for… And nearly impossible to access that fake subscription to cancel it, you need to go on another website zotlo.

3 marca 2026
Opinia niezależna
Logo Moyra

Odpowiedź od Moyra

We're sorry to hear about your experience. Moyra's subscription option is clearly presented during the checkout process, so we'd love to look into what happened in your specific case.

Please reach out to us at support@askmoyra.com with your order details and we'll make sure everything is sorted out for you.

Oceniono na 1 z 5

TERRIBLE

TERRIBLE - IT’S A SCAM!!! Go to Zotlo account and login (using email for moyra) and you can delete subscription there

2 marca 2026
Opinia niezależna
Logo Moyra

Odpowiedź od Moyra

We’re really sorry you had this experience.

We understand how this could feel frustrating, especially around subscription management. If anything didn’t work as expected, we’d like to help and handle this for you directly.

Please reach out to us at support@askmoyra.com
and we’ll review your account and make sure everything is properly resolved.

We’re here to help.

Oceniono na 1 z 5

I keep getting a charge for 12.99 when…

I keep getting a charge for 12.99 when I just bought a .50 cent reading I’m having to report to bank and get a new card do not use

27 lutego 2026
Opinia niezależna
Logo Moyra

Odpowiedź od Moyra

We’re really sorry this happened.

It sounds like there may have been a misunderstanding around the subscription, and we’d really like to help sort this out for you as quickly as possible.

Please reach out to us at support@askmoyra.com
and we’ll review your account, clarify the charges, and take care of any cancellation or refund if needed.

We’ll make sure this is resolved for you.

Oceniono na 1 z 5

Got conned out of a trial only to find…

Got conned out of a trial only to find out it’s a sneaky subscription there is away around this, when you signed up for the trial you also signed up for a zotlo account use the exact same email you used to log into zotlo it will ask for a code which is sent to your email address enter the code and your name, once your in you can cancel the subscription once cancelled it has a few options at the bottom it says permanently delete click that and you are done

27 lutego 2026
Opinia niezależna
Logo Moyra

Odpowiedź od Moyra

We’re really sorry this was your experience.

If anything didn’t work as expected or caused confusion, we’d really like to look into it and help fix it for you.

Please reach out to us at support@askmoyra.com
with your email address. We’ll check your account, confirm everything is cancelled, and make sure there are no further charges.

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