Met with Josh in Oldbury, who offered help and advice in a clear way, he didn't try to pressure me or give me any bs, which was appreciated. Nice selection of cars to view. The only irritating thing i... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
great car sales, very helpful staff, no pressure on the sales, very friendly, great prices, purchased my first fully electric car, thank you so much, fully recommend 👍
Excellent range of vehicles to view, No pressure being left to look round at leisure, Help available when required with no pressure selling. A very pleasant experience.
A pleasant environment to be able to look at the vehicles in our own time with no pressure or hard sell by the staff. The member of staff who looked after us Josh was very professional helpful and lis... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Napisane przez firmę
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Dane kontaktowe
100 Churchbridge, B69 2AS, Oldbury, West Midlands, Zjednoczone Królestwo
- 0121 7567367
Over 1000 new cars every week
4,6
Doskonała
828 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Motorpoint - Oldbury
Thank you for your 5 star review and kind feedback.
Enjoy the car, see you soon. Team Motorpoint Oldbury
Car purchase
Matt was really helpful from the moment we got there to the moment we left. It was nice to be left to look at the cars without someone following us around like other places. Was simple to just go to him and ask for the keys we needed. The whole experience went smooth.
31 stycznia 2026
Odpowiedź od Motorpoint - Oldbury
Hi Dean,
Thanks for the 5 stars and for sharing your kind feedback. We find that we don't need to push you through the process and more help guide you through it. It is a big decision so we want to help you make the right one.
Thanks for your business and enjoy the car. Team Motorpoint Oldbury
Odpowiedź od Motorpoint - Oldbury
Thank you for your 5 star review.
Thanks again for your business and enjoy the car.
Team Motorpoint Oldbury
Buying a car
From looking for a car to buying one was efficient and organised.
The sales was excellent Chris was polite and explained everything and did a great job.
24 stycznia 2026
Odpowiedź od Motorpoint - Oldbury
Thank you for taking the time to leave us a 5 star review and for the kind words for our team.
Enjoy the car. Team Motorpoint Oldbury
Odpowiedź od Motorpoint - Oldbury
Hi Gordon,
Thank you for the 5 star review, we are glad we were able to help you on your car buying journey.
Enjoy the car and see you soon. Team Motorpoint Oldbury
Helpful and friendly staff
Large range of vehicles to choose from. Staff are knowledgeable and helpful. Nice environment to relax whilst you are waiting with free hot drinks.
29 stycznia 2026
Odpowiedź od Motorpoint - Oldbury
Thank you for your 5 star feedback. We aim to make your car buying journey an enjoyable one so it is great to hear we did just that.
Enjoy the car and pop in for a hot drink anytime. Team Motorpoint Oldbury
disappointed customer care
Update on 2026/2/22: Thank you to Samantha for helping me book my car in for repairs on 2026/2/23. She was so kind and helpful throughout the process, and her quick responses made everything much easier. I’m very grateful for her help.
2026/1/30: I purchased my vehicle in late Oct 25. During the test drive prior to purchase, a “Start/Stop Error” message appeared on the dashboard. I was advised by the sales representative that this issue would resolve itself after a long-distance drive. However, despite completing several long trips, the error remained.
Within 14 days of purchase, I contacted customer service and booked my vehicle into the Oldbury branch for repair. My car was kept for repair from mid-November to mid-December, yet the original Start/Stop error was not resolved. In addition, a new airbag error appeared during this period.
The vehicle was returned to me a few days later with only the airbag error cleared, while the Start/Stop error remained. As I was about to go on holiday for a month and the car would be parked at the airport, I was assured by the Oldbury customer service team that they would re-arrange the repair upon my return.
After returning from my holiday in mid-January, I made multiple attempts to contact the Oldbury branch to re-arrange the repair. Unfortunately, despite repeated calls, I have not received any response or callback, and the fault remains unresolved. This lack of communication and follow-up has been extremely disappointing and frustrating.
30 stycznia 2026
Opinia niezależna
Odpowiedź od Motorpoint - Oldbury
Thank you for taking the time to leave us a review but it is disappointing to hear that you have had some issues and that it was a 1 star experience this time.
We are aware of your issues and that we did try to work around you as best as we could as when we first had the car in we were mid repairing it when you advised you were going away for a long period of time and needed the car back, so we stopped repair to ensure you still had the car for your needs.
We have now been back on with making the relevant bookings to get the repair resolved but it does sound like the communication could be better so apologies if you haven't been kept in the loop.
Feel free to give us a call on 0121 514 6070 for any updates and we will call you to ensure you have the latest update.
Thanks for your patience, Team Motorpoint Oldbury
Car replacement
We purchased a mini countryman all4 hybrid.. we had it less than a week when we had to take it back as there was a problem with the drive train. They checked the car telling us it was sorted . I only managed to get home when it came on again . Phoned up was booked in the following day . 2 hours and confirmation that there was a fault . We were offered a refund - £500 or an exchange se we exchange the car for another mini from a different brance they even got it moved to were we were at no extra cost to us. So service very good to be fair.
24 stycznia 2026
Odpowiedź od Motorpoint - Oldbury
Hi Mark,
Thank you for taking the time to leave us a review and thank you for your patience whilst we resolved your issue. We are glad it was able to be sorted and we quickly got you back on the road.
Enjoy the car, Team Motorpoint Oldbury
Great customer service. Giving clear understanding to the whole process
I was made to feel at ease and the whole process was explained perfectly
24 stycznia 2026
Odpowiedź od Motorpoint - Oldbury
Hi Martin,
Thanks for taking the time to leave us a review and great to see it is a 5 star one. We are glad we were able to make your car buying journey an enjoyable one.
Enjoy the car, Team Motorpoint Oldbury
Friendly
Friendly , helpful staff . Fab service . Josh was brilliant in helping me find the right car and was there for everything .
17 stycznia 2026
Odpowiedź od Motorpoint - Oldbury
Fab service for our fab customers!
Thank you for your business and enjoy the car.
Team Motorpoint Oldbury
The sales rep
The sales rep, Chris was very helpful
Would highly recommend motor point.
25 stycznia 2026
Odpowiedź od Motorpoint - Oldbury
Hi Neil,
Thanks for taking the time to leave us a review and great to see it is a 5 star one. We love it when our customers recommend us so thank you again.
Enjoy the car, Team Motorpoint Oldbury
I had a great experience buying my new…
I had a great experience buying my new car from Motorpoint, with an excellent service from Chris Cameron and Samantha Tonks. From start to finish, Chris was professional and friendly via all calls and Samantha during pick up. He took the time to understand what I required, answered all my questions clearly, and made the whole process smooth and stress-free. There was no pressure, just honest advice and great customer care. I’m absolutely delighted with my new car and wouldn’t hesitate to recommend Motorpoint.
25 stycznia 2026
Odpowiedź od Motorpoint - Oldbury
Hi Natalie,
Thanks for taking the time to leave us a review and great to see that it is a 5 star one. It is great to see that all our team were able to make your car buying journey an enjoyable one.
Enjoy the car, Team Motorpoint Oldbury
Odpowiedź od Motorpoint - Oldbury
Hi Amanda,
Thanks for taking the time to leave us a review and great to see it was a 5 star experience.
Enjoy the car, Team Motorpoint Oldbury
Was looking for an X3
Was looking for an X3 - Khal was very helpful in showing me one of the best on the market at the time. Friendly and relaxed - not too pushy. Picked the car up the next day - overall 5 stars for Khal and the team at Motorpoint Oldbury.
20 stycznia 2026
Opinia niezależna
Odpowiedź od Motorpoint - Oldbury
Hi James,
Thank you for the 5 star review and the kind feedback for our team. We really appreciate your business and enjoy the car.
Team Motorpoint Oldbury
No pressure
No pressure, nobody pushing to sell you everything, no quibble over the part ex price. The only delay was having to tax and insure the vehicle on site, as from previous dealings with other dealers. Where most of what they said they went back on, not the case with motorpoint.
16 stycznia 2026
Odpowiedź od Motorpoint - Oldbury
Hi Mark,
Thank you for taking the time to leave us a review and great to see it's a 5 star one. We find we don't need to pressure our customers, we prefer to guide you through the car buying journey so you can make the right decisions.
Enjoy the car. Team Motorpoint Oldbury
Odpowiedź od Motorpoint - Oldbury
Hi Emile,
Thank you for the 5 star feedback and kind words for Khal.
Enjoy the car. Team Motorpoint Oldbury
Great from start to finish
Great from start to finish. My salesman was so helpful with expertise. Which made me feel very comfortable .
8 stycznia 2026
Odpowiedź od Motorpoint - Oldbury
Hi Mark,
Thanks for taking the time to leave us a review and great to hear that it was a 5 star experience. We aim to make you comfortable through your car buying journey as you have some big decisions to make.
Enjoy the car. Team Motorpoint Oldbury
Beware when Selling your Car
Oldbury - THEY WILL MAKE UP ISSUES WHEN YOU SELL.
My experience started well with polite receptionist.
Then I was served by a very young man whom kept calling me 'bud.' I am over 3 decades older & found this disrespectful.
I had to wait an hour for my car to be checked which is too long ,only to be told they would knock £100 off the offer because my window cluncked! There is no issues with my windows, they are quite loud just like the locking because it's a characteristic of a Jeep.
I politely refused & made quick exit so as to not waste any more of my day.
13 stycznia 2026
Opinia niezależna
Odpowiedź od Motorpoint - Oldbury
Hi Mr Townsend,
Thanks for taking the time to leave us a review but a shame to see that it is 1 star on this occasion. We base our valuations off the details that our customers put into the website valuation tool but when the car arrives on site we will get the car checked on a ramp by one of our technicians to ensure there are no issues as the last thing we want to do is pass these onto our next customers. It does sound like we could have been clearer on the communication to you and what the change in price was to cover so we will give that feedback.
We hope you got your car sold but please get in touch if we can help you any further. Team Motorpoint Oldbury
Our visit to point Oldbury was…
Our visit to motor point Oldbury was satisfactory in as much we drove away with our new car, Josh, who dealt with us was extremely helpful and efficient. The Masda is as good as we hoped it would be, we’re very happy. My only niggle is that we have been unable to print out the invoice and after a phone call I’m now having a hard copy sent to me, hopefully this will be the only problem I have. Best regards Chris.
2 stycznia 2026
Odpowiedź od Motorpoint - Oldbury
Hi Chris,
Thank you for taking the time to leave us a review and we appreciate that it was a 5 star experience even with a small niggle. We will look into what the issue was as it's not a common problem for us. We could have offered to print you one out in person on the day though as some people prefer a hard copy so will certainly take that on board.
Thanks again for your business, enjoy the car. Team Motorpoint Oldbury
Buying over the phone was made easy by…
Buying over the phone was made easy by Ian and handover at oldbury with Dan was great; he really cared about making sure we were happy and couldn’t have been nicer or more professional - really good service
My only feedback was that imperfections need to be clear at the time of purchasing so you are prepared at collection
3 stycznia 2026
Odpowiedź od Motorpoint - Oldbury
Hi Emma,
Thanks for taking the time to leave us a review and also giving us your feedback so we can see where we can improve. It is great to hear that you were happy with the service from our team.
With regards to any imperfections, it can be difficult to ensure you are fully aware. As it is a used car it will have signs of use but we ensure that every car meets our Motorpoint standard which we display on our website. We do then allow customers to walk around the car at collection and check they are happy with the condition before signing their paperwork.
I hope this help and we do appreciate your feedback to keep us improving. Enjoy the car and thanks again for your business.
Team Motorpoint Oldbury
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.