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Motorpoint - Norwich Recenzje 

241
Wynik TrustScore: 4.5 na 5

4,6

3 Turnpike Close, NR6 5BD Norwich, Norfolk, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great customer service before and after purchase. No pressure to purchase and helpful in sourcing the car I was looking for from another branch. I was looked after by a great team of women, who are a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Zac & Gabe were extremely helpful and provided great customer service . They made it a smooth and easy process start to finish. I was able to drive away same day. Can’t fault a single thing, having ex... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We arrived at motorpoint, they were friendly and so helpful but also gave us our time to look around the cars. Savannah was really helpful and very professional with our purchase of our car..Other te... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

The paperwork and dealing with all the staff was a great experience zac your salesman was helpful polite and professional. Your other staff were good also I have recommended to friends and family

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. Komis samochodowy

Napisane przez firmę

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Napisane przez firmę

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Dane kontaktowe

  • 3 Turnpike Close, NR6 5BD, Norwich, Norfolk, Zjednoczone Królestwo

  • 01603 650177
Promotion box for Motorpoint - Norwich

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

241 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(241)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6128

Napisz recenzję
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Oceniono na 5 z 5

Motorpoint made purchasing a car easy…

Motorpoint made purchasing a car easy from beginning to end. The whole process was simple and stress free.

15 lipca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

Dear Mr Turner,

Exactly what we set out to do, one of our straplines is "Car buying made easy" so I am very pleased we delivered on this - enjoy the new car, thank you for your business and the review!!

Oceniono na 5 z 5

Motorpoint Norwich

Outstanding experience selling my car at Motorpoint Norwich. Abbi was absolutely fantastic – she made the entire process incredibly quick and painless. I was in and out within 30 minutes, and she expertly answered all my questions. I definitely look forward to buying and selling with Motorpoint again!

16 lipca 2025
Opinia niezależna
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

Hi Robert,

Abbi is pretty wonderful isn't she - we are very lucky to have such a capable and friendly team, but I am very pleased you enjoyed the experience and hope you are loving the new car!

Best wishes,

James

Oceniono na 5 z 5

Tony was great told him what I needed…

Tony was great told him what I needed and he showed the best way to acheive it
The car is great like new

9 lipca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

Thank you Sean, really pleased we could help you find the right car and put all the pieces in place for you.
Best wishes,
James Odell

Oceniono na 5 z 5

Firstly for YEARS I have only bought…


Firstly for YEARS I have only bought from a main dealer always a bit worried about car supermarkets.
BUT NO NEED TO WORRY : Tom Mcleod our sales guy was just brilliant and knew his stuff. We weren't hounded or followed around. We said what we thought we wanted and were not disappointed in fact spoilt for choice. So we are Now proud owners of a Tuscon Premium - grey with sparkles lol, heated seats front and back and heated steering wheel and a dash to die for, still playing with it lol. Tom's boss Jack was also a really nice chap. Abbi from customer services also absolutely lovely. Thank you all again for a great experience and by the way the coffee is great.

2 lipca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

We're happy to hear that you had such a brilliant experience! It's great to know that our team made you feel comfortable and well-informed. We appreciate your kind words and are glad you are enjoying your new vehicle. Thanks for the positive feedback!

Thank you
Motorpoint

Oceniono na 5 z 5

Friendly done everything possible…

Friendly done everything possible helpful
Car was not ready at collection time

2 lipca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

We appreciate your feedback and are glad our team was helpful. We regret that the car wasn't ready when expected and we'll look into it.

Thank you
Motorpoint

Oceniono na 5 z 5

Fabulous customer service

Fabulous customer service. Not pushy. Allowed to look at cars without being followed around or watched. Made to feel welcome. Gave great advice. Listened to our needs. Have gone above & beyond with a minor fault (rear washer blocked) to the car found during prep.

7 lipca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

We're happy to hear that you felt welcome and received great advice without any pressure. It's great to know we listened to your needs and went the extra mile to address the minor fault. Thank you for your positive feedback!

Thank you
Motorpoint

Oceniono na 5 z 5

Highly recommend!- Happy customer

Very good selection of good quality cars. Staff are brilliant, in particular Thomas Macleod who made purchasing my new car a stress free experience. Nothings too much trouble - would definitely recommend to anybody ! Relaxed atmosphere - no pressure to purchase - you even get a cuppa !! Thank you Motorpoint 😁😁

30 czerwca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

We appreciate you sharing your positive car-buying experience. We're happy to hear that you found a good selection of quality cars and that our team made your purchase stress-free. Thank you for your recommendation!

Thank you
Motorpoint

Oceniono na 5 z 5

Good experience

Staff were friendly helpful left you to look around without pressure
Good selection of cars
Good prices

25 czerwca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

We're happy our staff was friendly and helpful, and that you appreciated the selection and prices. We appreciate your positive feedback!

Thank you
Motorpoint

Oceniono na 4 z 5

0The reception was superb.

0The reception was superb.
RGood communication skills, l
Could un
Getting finance was quick.

26 czerwca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

We're happy to hear that you had a superb reception and quick finance experience. We appreciate your positive feedback and value your time.

Thank you
Motorpoint

Oceniono na 5 z 5

A very honest company with honest people.

We only intended to visit Motorpoint Norwich just to have a look around. However, we saw a car we liked and were helped by several people at the branch. Big shout-out to James, Tony and Ellis who were very helpful and honest about the car.

We found the prices to be very reasonable as well.

25 czerwca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

We're happy you found a car you liked during your visit to Motorpoint Norwich. We appreciate your positive feedback regarding the team's helpful and honest service, and that you found our prices reasonable.

Thank you
Motorpoint

Oceniono na 5 z 5

Great customer service

We were very well looked after by Thomas he was polite professional and efficient he guided us through the process at every step communication was on point keeping us informed but we did not feel hassled
The paperwork was done with minimal fuss and explained at every step

22 czerwca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

We appreciate you taking the time to leave your feedback. We're happy to hear that you were well-supported and found the process efficient and clear. It's great to know the communication met your expectations.

Thank you
Motorpoint

Oceniono na 5 z 5

Sons first car…

Buying my son’s first car couldn’t have been easier. Motorpoint has lots of cars to look over, they allowed my son to sit in them (he isn’t quite 17 yet), to get a feel for what they were like. Ellis could not have been more helpful getting keys, explaining the cars, insurance groups etc.,. No hard sell which is so important to me, I hate salesman with a passion but none of that here. Ellis then spent time finding the right car in the colour my son wanted. He had it transported and then collected. They process for buying could not have been easier, my husband test drove it and the car was immaculate, if it hadn’t been they would have been happy for us to walk away. Motorpoint will definitely be our go to in the future and we will be asking for Ellis at the Norwich branch.

21 czerwca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

We're happy your son's first car purchase was easy. It's great he could explore the cars and that our colleague was helpful explaining everything without pressure. We appreciate your kind words and future custom.

Thank you
Motorpoint

Oceniono na 4 z 5

good service

good service. could have been more generous with the px but not bad

15 czerwca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

We appreciate your feedback and are glad the service was good. We will consider your comment on portions as we improve.

Thank you
Motorpoint

Oceniono na 5 z 5

I visited motorpoint Norwich June 2025

I visited motorpoint Norwich June 25, i travelled from the midlands to view a car, I have always had bad experiences with car style supermarkets but motopojnt has changed my perception drastically. The staff at the Norwich branch were friendly, not pushy at all, we were offered drinks immediately and best of all allowed to test drive the car with no salesman man dictating to us . The car had sold itself to me before I got to the branch but the overall experience just made my
Purchase even better . To top it off I had to visit the Coventry branch to organise some work to be completed on my car and found the staff there just the same . From my experiences so far I would recommend these two motorpoint branches , I sincerely hope this review gets noted by senior management as well and the staff get the recognition they deserve. Thank you Tony and Abi .

18 czerwca 2025
Opinia niezależna
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

We're happy to hear that your experience at both locations changed your perception of car supermarkets. We appreciate you highlighting the team's friendly, helpful service and the no-pressure test drive. It's great to know this made your purchase better. We'll be sure to share your kind words with senior management so the staff receive the recognition they deserve.

Thank you
Motorpoint

Oceniono na 5 z 5

Good customer service

Good customer service; wide range of vehicles; not pushy; patiently answered many questions. Very helpful!

18 czerwca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

Dear Ms Morris, thank you, glad you had a good experience and that you liked our approach. Enjoy the car!

KR

James Odell

Oceniono na 5 z 5

This is the second time I …

This is the second time I have purchased a car from motorpoint and both times the exercise run very smoothly. I was given all the information I needed and from my initial enquiry to when I collected my new car I cannot fault the service I received from this very professional company

16 czerwca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

Thank you so much for the glowing review - I truly appreciate the kind words and we truly look forward to welcoming you back next time!

KR

James Odell
GSM MP Norwich

Oceniono na 5 z 5

Quick and efficient Service

Arrived after speaking to lewis the previous Day .Purchased a New Car after arranging Car Tax and insurance and having the Car Valeted and was on my way Home 2 hours later .Quick and easy .

8 czerwca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

Hi Jenny,

Thank you for taking the time to leave the positive feedback, appreciated!!

Best,

James Odell

Oceniono na 5 z 5

The whole experience was stress free

The whole experience was stress free; from the warm welcome (and coffee) in the spacious reception area to driving the car away a day later.
Whilst the sales staff were always available to help, for me the best experience was being able to examine the vehicle on my own without feeling the pressure of somebody looking over my shoulder.
This was true not only of the static inspection, but also of being able to test drive the vehicle on my own.
On top of all that, I was given a very fair trade-in price for my existing vehicle.
Well done, and Thank You.

5 czerwca 2025
Logo Motorpoint - Norwich

Odpowiedź od Motorpoint - Norwich

Hi Roger,

Great news, thank you for highlighting one of, in my humble opinion, our standout USPs, allowing customers space to browse at their leisure.

Good service is about employing empathy, delivering the right information at the right time and allowing people the space to make their own decisions.

Enjoy the car and look forward to seeing you next time,

Best wishes,

James Odell

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