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Motorpoint - Maidstone Recenzje 

436
Wynik TrustScore: 4.5 na 5

4,5

Parkwood Industrial Estate, Bircholt Road, ME15 9XY Maidstone, Kent, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Honestly do not ever go to any other used vehicle dealership ever again. How refreshing to have such a pleasant experience from the moment you walk in the door to the moment you drive away in your car... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service from Marko and Ellie. Initially spoke to Marko a few months back but personal circumstances didn’t make it possible to go ahead at the time, but when things changed I contacted Marko aga... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Service was AMAZING, highly recommend! We was looked after by Finley mainly he helped us pick a car and he was very helpful and honest with any questions we had. Chris and Finley helped value our part... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Found staff very helpful and most important not pushy like a lot of garages, so full marks for that,also car reasonable priced. The only fault l found was when l got home there was no sealent in the t... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. Komis samochodowy

Napisane przez firmę

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Napisane przez firmę

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Dane kontaktowe

  • Parkwood Industrial Estate, Bircholt Road, ME15 9XY, Maidstone, Kent, Zjednoczone Królestwo

  • 01622 295701
Promotion box for Motorpoint - Maidstone

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

436 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(436)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6104

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Very attentive sales person.

Very attentive sales person.
Listened and advised but was not pushy.
Good Access to vehicle for inspection and test drive.

10 stycznia 2026
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We're happy to hear that our salesperson was attentive and helpful without being pushy, and that you had good access to the vehicle. We appreciate your feedback!

Thank you
Motorpoint

Oceniono na 4 z 5

Customer service was great .

Customer service was great but the whole thing was very time consuming.

9 stycznia 2026
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We're happy to hear that you had a great customer service experience. We appreciate your feedback about the process taking too long.

Thank you
Motorpoint

Oceniono na 5 z 5

First rate service

We dealt with Ben in Birmingham and Izzy in Maidstone. Both were extremely personable and professional. They answered all our questions with courtesy and took care in ensuring we understood all the details of the transaction and handover process. The car was ready on time and valeted to a very highly standard. No complaints at all.

3 stycznia 2026
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Odpowiedź od Motorpoint - Maidstone

We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the team's professionalism and attention to detail. Thank you for your feedback.

Thank you
Motorpoint

Oceniono na 5 z 5

Very good q service

Helpful friendly staff who kept us informed throughout the purchase.
Good range of vehicles and they took the time to match our needs to available vehicles, including in other branches, to ensure best value. We did not feel pressured into a purchase.
Purchase itself was a smooth process which was helped by their evening opening hours for collection.
Would be happy to buy from there again.

30 grudnia 2025
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Odpowiedź od Motorpoint - Maidstone

We're happy to hear that our staff were helpful and kept you informed. We appreciate you mentioning the vehicle selection and smooth purchase process. It's great to know you were comfortable with your purchase and would buy from us again.

Thank you
Motorpoint

Oceniono na 5 z 5

Very nice person

Very nice person

8 maja 2025
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Odpowiedź od Motorpoint - Maidstone

Than you for your kind review, it is very much appreciated.

Oceniono na 5 z 5

Good experience all round

Good experience all round.
Nice staff, great car, modern office area, no hard sell.

23 grudnia 2025
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We're happy you had a good experience and appreciated our staff, car, and office. We appreciate your positive feedback regarding our sales approach.

Thank you
Motorpoint

Oceniono na 5 z 5

they can be trusted


i thought everything went o.k. no problems at all
second time i have bought car from them, would
recommend them anytime

17 grudnia 2025
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We're happy to hear that your experience was satisfactory and without any issues. Thank you for purchasing another car from us and for recommending us!

Thank you
Motorpoint

Oceniono na 5 z 5

Good experience

Comfortable, quick and reliable

17 grudnia 2025
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We're glad you found our services comfortable, quick, and reliable. Thank you for your positive feedback; it means a lot to us.

Thank you
Motorpoint

Oceniono na 5 z 5

We were assisted by Darcy who was…

We were assisted by Darcy who was great, really helpful without being pushy. Darcy explained everything from start to finish, he was a really good boy 😉 Thank you to Darcy and the team who were all so friendly. Would highly recommend motorpoint great service.

14 grudnia 2025
Opinia niezależna
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Odpowiedź od Motorpoint - Maidstone

We're happy to hear that you had such a positive experience. We appreciate your kind words about the assistance you received and that our team was so friendly. Thank you for recommending our services!

Thank you
Motorpoint

Oceniono na 5 z 5

Great customer service

Great customer service, everyone I dealt with were very helpful and friendly. Definitely recommend going to Motorpoint for there next car

28 listopada 2025
Opinia niezależna
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We're happy to hear that you found our team helpful and friendly! It's great to know you had a positive experience, and we appreciate your recommendation.

Thank you
Motorpoint

Oceniono na 5 z 5

Finney was very helpful and a pleasure…

Finney was very helpful and a pleasure to deal with. My husband said its just a shame he was a Chelsea supporter 🤨

30 listopada 2025
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We're happy to hear that our employee was helpful and a pleasure to deal with. We appreciate your feedback, even regarding your husband's good-natured observation.

Thank you
Motorpoint

Oceniono na 2 z 5

Check that car is manufacturers spec and has car mats

I purchased a fully electric Jaguar I Pace which I had presumed was to Jaguar specification although was initially disappointed with the performance and felt it unstable when moving across motorway lanes.  Less than 2 weeks after collection I suffered a burst tyre. 
    On replacing the damaged tyre , the leading national tyre company visited , would not let me drive away with an equivalent quality tyre reporting that the car had NO electric rated EV tyres and that the tyres fitted were not suitable.        Deciding to replace all four tyres with the correct specification the car now runs so much better but I was told by Motorpoint that as EV tyres on EV cars are not a necessity for the MOT they follow their own standards not those of the vehicle manufacturer. I advised that I wished to return the car but they insisted that they will stand by their policy and would not make any contribution to the costs incurred. Take this into account when buying an electric car from Motorpoint.
They intend to review my comments regarding the specification and their policies but that does not address the £880 I paid for correct tyres , this price after a 25% Black Friday discount ! The conversation took place with customer services and was escalated internally without resolution.

17 listopada 2025
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Odpowiedź od Motorpoint - Maidstone

We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with the tires and the car's performance. We'll review your feedback regarding the tire specifications and internal policies. Your comments are valuable as we continuously work to improve our service.

Thank you
Motorpoint

Oceniono na 5 z 5

Fantastic service

Fantastic service, Chris from Maidstone was a gem, really looked after me and my car is beautiful. Also got a 2 year warranty for peace of mind.

3 grudnia 2025
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Odpowiedź od Motorpoint - Maidstone

We're happy to hear that you had such a positive experience! It's great to know that you felt well-cared for and are delighted with your car. Thank you for your feedback!

Thank you
Motorpoint

Oceniono na 5 z 5

you where very honest and very help…

you where very honest and very help full and serv a very good coffee all the best ron

1 grudnia 2025
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We're happy to hear that you found our service helpful and honest. We appreciate your kind words about our coffee and your feedback!

Thank you
Motorpoint

Oceniono na 5 z 5

Really good service…

Really good service both over the phone and in store at the test drive/purchasing appointment. Never felt push or rushed during the process. An issue I found with the the car was solved/fixed straight away with no question. Trading in my car took a while due to software issues which Marko was very apologetic about.

28 listopada 2025
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Odpowiedź od Motorpoint - Maidstone

We're happy to hear that you enjoyed your service both over the phone and in store. We appreciate you mentioning that you never felt rushed and that the car issue was resolved quickly. We're sorry for the trade-in software issues. Thank you for your feedback.

Thank you
Motorpoint

Oceniono na 5 z 5

Second time buying a car from…

Second time buying a car from motorpoint MAIDSTONE, and i really want to say thank you to the team for an excellent service as always! Fin was amazing going through the process of selling me my new car, even though his still training he handled it like a pro. Keep it up, you will be going far in the motor trade, we need more honest people like you!
And as always nice to see the same welcoming face from my last purchase (sally Anne)

29 listopada 2025
Opinia niezależna
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Odpowiedź od Motorpoint - Maidstone

Hi Aamir
Thank you for your kind review, it was so nice seeing you again.
It is nice knowing Fin is doing well and i will share your kind feedback.
Enjoy your new car and see you again in the future,
Sallyann

Oceniono na 4 z 5

All good except for the floor mat nonsense

All good, price service. But just one crazy silly caper that jars the whole experience. They take the floor mats out - of new cars too, and then try and sell them back to you. Feels like a comedy routine, but just ruins an otherwise good experience.

17 kwietnia 2025
Opinia niezależna
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We're happy to hear that you were satisfied with our prices and service. We apologize that the floor mat situation detracted from your experience. We'll review this internally to ensure a better experience in the future. Thanks for your feedback.

Thank you
Motorpoint

Oceniono na 5 z 5

Thrilled with our used Toyota Auris and the OUTSTANDING Customer Service from Motorpoint!

We purchased a used Toyota Auris from Motorpoint Maidstone in September and are absolutely thrilled with it! Immaculate and very low & genuine mileage (MOT history corroberates..) and very competitive purchase price. We did have a TPMS fault with it, which became apparent as soon as we hit the M25 on the way home and then required Toyota to help reconnect a new proprietary sensor to the car's engine management system. My Warranty Claim lodged with Motorpoint was dealt with and with great speed and understanding by Sally Ann Guyett which is terrific. It has been so refreshing to find a Second Hand Car Dealership not only with great Stock but also entirely with is entire customer service approach standing out as Customer Centric in everything it has done for us. STRONGLY RECOMMENED and we will definitely be using again whenever my family (extended family too) are looking for a used vehicle.

19 listopada 2025
Opinia niezależna
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

Hi David

Thank you so much for your kind review, i appreciate your feedback.

It is lovely to read you are very happy with your new car and we all look forward to seeing you in the future.

Take care.

Sallyann

Oceniono na 4 z 5

Very good salesman Chris/marko

Very good salesman
Chris and marko
I hade a good test Run in car
Offered a fair price on part exchange car ready on time
Well done 👏

21 listopada 2025
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We're glad you had a good test run and a fair part exchange price. It's great the car was ready on time. We appreciate your positive feedback!

Thank you
Motorpoint

Oceniono na 5 z 5

Pleasant buying experience

Non pushy sales staff, who were friendly and knowledgeable about the cars they sell. Prepared to let customers explore the cars they were interested in without the big sell. Ready to answer questions and provide support to sell the cars when needed.

5 listopada 2025
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We're happy to hear that our staff was friendly, knowledgeable, and helpful without being pushy. We appreciate you taking the time to share your positive experience. Thanks for your feedback!

Thank you
Motorpoint

Doświadczenie Trustpilot

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