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Motorpoint - Maidstone Recenzje 

435
Wynik TrustScore: 4.5 na 5

4,5

Parkwood Industrial Estate, Bircholt Road, ME15 9XY Maidstone, Kent, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great service from Marko and Ellie. Initially spoke to Marko a few months back but personal circumstances didn’t make it possible to go ahead at the time, but when things changed I contacted Marko aga... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Honestly do not ever go to any other used vehicle dealership ever again. How refreshing to have such a pleasant experience from the moment you walk in the door to the moment you drive away in your car... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Service was AMAZING, highly recommend! We was looked after by Finley mainly he helped us pick a car and he was very helpful and honest with any questions we had. Chris and Finley helped value our part... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Helpful, friendly and non pushy sales guy. Got what I came to buy without hassle all was quick and easy. Highly recommend. The team were knowledgable and professional.

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. Komis samochodowy

Napisane przez firmę

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Napisane przez firmę

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Dane kontaktowe

  • Parkwood Industrial Estate, Bircholt Road, ME15 9XY, Maidstone, Kent, Zjednoczone Królestwo

  • 01622 295701
Promotion box for Motorpoint - Maidstone

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

435 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,5

Wszystkie recenzje

(435)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6032

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Efficient and friendly service

Helpful, friendly and non pushy sales guy. Got what I came to buy without hassle all was quick and easy. Highly recommend. The team were knowledgable and professional.

31 lipca 2026
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Odpowiedź od Motorpoint - Maidstone

We're so pleased to hear you had such a positive experience with us! It's wonderful that our sales team was helpful, friendly, and not pushy, making your purchase quick and easy. We're glad you found our team knowledgeable and professional.

Thank you
Motorpoint

Oceniono na 3 z 5

They could have checked the car better…

They could have checked the car better I don’t think the looked under the bonnet the oil was low so was the windshield washer one tyre wanted air I think all about rushed to get it ready waiting about one and a half hour over our appointment

3 sierpnia 2026
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Odpowiedź od Motorpoint - Maidstone

We appreciate you sharing your experience and feedback. We are concerned to hear about the issues with the vehicle's fluid levels and tire pressure, as well as the extended wait time. We are reviewing our pre-delivery inspection processes to ensure this does not happen again.

Thank you
Motorpoint

Oceniono na 5 z 5

Great service from Marko and Ellie

Great service from Marko and Ellie. Initially spoke to Marko a few months back but personal circumstances didn’t make it possible to go ahead at the time, but when things changed I contacted Marko again and he was very helpful. I popped in unexpectedly without an appointment and he made time to see me, listened to what I wanted and was not pushy at all. There was a slight delay in getting a refund I was owed but again Marko sorted this promptly and I’m really happy with the new car. Ellie was also great at handover stage, she was so friendly and chatty and took the time to answer any questions I had. Thanks everyone!

31 lipca 2026
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Odpowiedź od Motorpoint - Maidstone

We're delighted to hear about your positive experience with our team. It's wonderful that our colleague was able to assist you effectively, even with an unexpected visit. We appreciate your understanding regarding the slight delay with the refund and are so pleased you love your new car.

Thank you
Motorpoint

Oceniono na 5 z 5

Excellent experience

Just bought a car and met Chris Mortimer, senior sales executive at Maidstone, he helped me with so much information about the car I bought and made it so easy with the paperwork, definitely 10/10

28 lipca 2026
Opinia niezależna
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Odpowiedź od Motorpoint - Maidstone

We're so pleased to hear about your positive experience! It's wonderful that our team member provided you with so much helpful information and made the paperwork process easy. We appreciate your excellent rating!

Thank you
Motorpoint

Oceniono na 3 z 5

We had to take back as no wheel locking…

We had to take back as no wheel locking socket. Had to book into ford main dealer to rectify. No timed appointment just leave with them. Having to use bus to get home and back to collect. Had not been valeted properly. Re done. Still water in glove compartment. Not brilliant. Very disappointed. A promise of carpets. So far none. They were so helpful during the buying process and could not of been more helpful. Issues are now resolved. Carpets have arrived and refund for wheel locking bolt socket received. Still having to have a spare key from Haynes who have quoted £300 to £400. My husband has parkinson and is worried without a spare which was not supplied on collection. Thank you motorpoint for reply to my review. It would be nice if we could be compensated by helping with cost of spare key.

21 lipca 2026
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Odpowiedź od Motorpoint - Maidstone

Thank you for your review. We sincerely apologize for the issues you experienced, including the missing wheel locking socket, the inconvenience with the main dealer, and the valet concerns. We also regret the delay with the carpets. We understand your disappointment and would like to discuss this further to resolve these matters.

Thank you
Motorpoint

Oceniono na 5 z 5

No pressure on selling pleasant helpful…

No pressure on selling pleasant helpful sales people, deal with all part ex and paperwork necessary for deal

16 lipca 2026
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Odpowiedź od Motorpoint - Maidstone

We're so pleased to hear that our sales team was helpful and that you had a pleasant experience. Thank you for your kind words.

Thank you
Motorpoint

Oceniono na 5 z 5

Outstanding service

Outstanding service, no pressure, great information and follow up. In and out with a new car in 3 hours

15 lipca 2026
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Odpowiedź od Motorpoint - Maidstone

We're delighted to hear you had such an outstanding experience with us, especially the no-pressure approach and efficient process. Thank you for your wonderful feedback!

Thank you
Motorpoint

Oceniono na 5 z 5

Good service

Good service, car immaculate and as seen in the pics, with no waiting around on collection.

19 lipca 2026
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Odpowiedź od Motorpoint - Maidstone

We appreciate your 5-star review! We're so pleased to hear you experienced good service and that your car was immaculate and ready for collection without any waiting.

Thank you
Motorpoint

Oceniono na 5 z 5

Honestly do not ever go to any other…

Honestly do not ever go to any other used vehicle dealership ever again. How refreshing to have such a pleasant experience from the moment you walk in the door to the moment you drive away in your car. The whole process was seamless well explained no pressure I will be back when I renew my car thank you Maidstone

17 lipca 2026
Opinia niezależna
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We're so pleased to hear you had such a pleasant and seamless experience from the moment you arrived until you drove away in your car. It's wonderful to know you felt no pressure and that everything was well explained. We look forward to welcoming you back when you renew your car!

Thank you
Motorpoint

Oceniono na 1 z 5

Avoid this place. Zero customer service. Car not as described/pictured

Steer clear of this place. The experience was chaotic from the moment I walked in. They weren’t prepared for my arrival, kept me waiting, and then presented a car that was filthy and covered in damage. I couldn’t trust that any of it would be sorted, so I asked for my deposit back and left. Customer service was nonexistent, and the whole operation felt like a production line for cars rather than a business that values its customers.

13 lipca 2026
Opinia niezależna
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Odpowiedź od Motorpoint - Maidstone

Hi Dan

I am sorry to read your review of Motorpoint Maidstone, could you please provide with some more details regarding your experience.

Many thanks

Oceniono na 5 z 5

Ellie at Motorpoint was very helpful…

Ellie at Motorpoint was very helpful and professional and made the process run very smoothly. Thanks again!

9 lipca 2026
Opinia niezależna
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We are so pleased to hear that our team member was helpful and professional, making your experience smooth. Thank you for your kind feedback.

Thank you
Motorpoint

Oceniono na 5 z 5

Smooth transaction

Smooth transaction, we part exchanged our old car and got a fair price for it.
Staff were helpful and gave us space to look at cars without being pushy

19 czerwca 2026
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Odpowiedź od Motorpoint - Maidstone

We're so pleased to hear you had a smooth transaction and received a fair price for your part exchange. We're also glad our staff were helpful and gave you space to browse.

Thank you
Motorpoint

Oceniono na 5 z 5

The staff were great

The staff were great. They were helpful, polite and friendly. The facility is lovely and we love the car we purchased.

3 lipca 2026
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Odpowiedź od Motorpoint - Maidstone

We're so pleased to hear that you had such a positive experience with our staff and found our facility lovely. We're especially glad you love your new car!

Thank you
Motorpoint

Oceniono na 4 z 5

Kia Sportage hybrid

Found staff very helpful and most important not pushy like a lot of garages, so full marks for that,also car reasonable priced. The only fault l found was when l got home there was no sealent in the tyre motor bag, but again motorpoint sorted that, but overall very pleased.

29 czerwca 2026
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We're so pleased to hear that our team was helpful and not pushy, and that you found your car reasonably priced. We appreciate you bringing the sealant issue to our attention and are glad it was resolved quickly. Thank you for your positive feedback!

Thank you
Motorpoint

Oceniono na 5 z 5

5 star car deat

Bought a used car from their Maidstone branch yesterday and have to say it was brilliant. No hard sell, great part exchange and the manager, Chris Mortimer was very knowledgeable, factual and to top it all was a very nice guy.
If you need a car then this is the place to go.

1 lipca 2026
Opinia niezależna
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We're so pleased to hear you had such a brilliant experience at our Maidstone branch. It's wonderful that you found the process straightforward and that our team member was knowledgeable and helpful. We appreciate your recommendation!

Thank you
Motorpoint

Oceniono na 5 z 5

Amazing from start to finish

Amazing from start to finish. Popped in to “look” at a car I’d seen online arranged a test drive the next day. Fin was a fabulous co pilot on my test drive super chatty and brilliant at his job!

Chris was also absolutely fantastic explained everything to me from start to finish went above and beyond to make sure everything was correct, allowed me time to process the information shared with me and didn’t rush me at all he made sure everything was as it should be arranged for the mot on the car I was buying to be done the next day.

Over all my experience was fabulous I popped out to pick up loo roll on my way back from a test drive but actually came home with a new car and forgot said loo roll!

Would I recommend motorpoint absolutely YES

They gave me time to think there was no hard sell

They allowed me to go off on a test drive no pressure take your time

They explained absolutely everything at each stage

They stuck to price of my online valuation of my car that I was trading

Arranged an MOT on a quick turnaround

Super friendly staff that were more then happy to help everyone I met from reception the sales team and the mechanic teams were amazing

When I purchase my next car motorpoint will be my first port of call in the distant future….I am having far too much fun in the car I purchased to even think about new cars anytime soon 😄 bit when I do I’ll be back at motorpoint

24 czerwca 2026
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Odpowiedź od Motorpoint - Maidstone

We are absolutely delighted to read your fantastic feedback! It truly brightens our day to know that your experience with us, from your initial inquiry to driving away in your new car, was so positive. We always aim to provide a pressure-free environment where our customers feel fully supported and informed throughout the entire process.

It's wonderful to hear that our team members were able to make such a positive impression and assist you so effectively, ensuring all your needs were met, including the quick MOT turnaround. We pride ourselves on our friendly and helpful staff across all departments. We appreciate you highlighting these aspects of your visit.

We're thrilled you're having so much fun with your new car and that you're already planning to return to us for your next purchase in the future. We look forward to welcoming you back when the time comes!

Thank you
Motorpoint

Oceniono na 5 z 5

Faultless

Cannot fault the service I received at all. Staff were lovely and the process of buying my new car was so easy.

16 czerwca 2026
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Odpowiedź od Motorpoint - Maidstone

We're so pleased to hear you had such an easy car buying process and that our staff were lovely. Thank you for your wonderful feedback!

Thank you
Motorpoint

Oceniono na 5 z 5

Car was ready and waiting for me to…

Car was ready and waiting for me to take a look at on arrival. Was allowed a long, unaccompanied test drive.

18 czerwca 2026
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Odpowiedź od Motorpoint - Maidstone

We're so glad we could make your car viewing and test drive experience a positive one. We appreciate your kind words!

Thank you
Motorpoint

Oceniono na 5 z 5

I had a very good experience with…

I had a very good experience with Isobel she looked after me and made the purchase of the new car easy and straight forward from Motorpoint at Maidstone

18 czerwca 2026
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Odpowiedź od Motorpoint - Maidstone

We're delighted to hear our team made your new car purchase easy and straightforward. Thank you for your kind feedback!

Thank you
Motorpoint

Oceniono na 5 z 5

Id like to take the time to thank darcy…

Id like to take the time to thank darcy from maidstone motopoint as he has been amzaing in helping with my assitance in get my perfect car .
Thank you so much.

17 czerwca 2026
Opinia niezależna
Logo Motorpoint - Maidstone

Odpowiedź od Motorpoint - Maidstone

We're so glad to hear our team provided amazing assistance in helping you find your perfect car! Thank you for your kind words.

Thank you
Motorpoint

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