Great cars, very good on price and staff are just the best. This is my second car from Motorpoint and when it comes to renewal, I will go back as i know they will take great care of me as a customer.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Excellent process start to finish, I used the website to select the car I wanted and they shipped it up to Edinburgh for me to collect. Car was ready earlier than planned which was great however I cou... Zobacz więcej
I visited Motorpoint in Portobello on Saturday 13 June. The showroom was recommended to me by a friend for the low-pressure support that they received to find a car. The saleman who welcomed me, Lewis... Zobacz więcej
From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Napisane przez firmę
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Dane kontaktowe
25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, Zjednoczone Królestwo
- 0131 608 3637
Over 1000 new cars every week
4,7
Doskonała
499 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The sales man was excellent
The sales man was excellent, never rushed me and explained everything to me
11 czerwca 2026
Odpowiedź od Motorpoint - Edinburgh
We appreciate your feedback. We are glad our team was excellent and helpful.
Thank you
Shannen, GSM
there is no hard sell
there is no hard sell . the staff were friendly and the web site gives all details you need to know about car .
9 czerwca 2026
Odpowiedź od Motorpoint - Edinburgh
We're glad you found our staff friendly and appreciated the detailed website information. Thank you for your feedback!
Thank you
Shannen, GSM
My experience was exelent no problems
9 czerwca 2026
Odpowiedź od Motorpoint - Edinburgh
We're glad your experience was excellent. Thank you for your positive feedback; we appreciate it.
Thank you
Shannen, GSM
Very helpful staff no pressure
Very helpful staff no pressure
Great service quality cars at great prices
9 czerwca 2026
Odpowiedź od Motorpoint - Edinburgh
We appreciate you taking the time to leave us a review! We're glad you enjoyed our helpful staff and great cars.
Thank you
Shannen, GSM
Disappointed
The sales and after sales were first class, but the accounts team were not in the same class as the rest of the team. I paid 70% bank transfer 30% credit card to obtain section 75 credit card protection. Unfortunately it was limited to £1000 with motor point limited facilities. I had a couple of failed transactions, masking 1 extra £1000 overpayment which motor point initially denied. It took motor point 17 days to eventually admit to the overpayment & reimbursement. In my internet banking I noted 5 transactions to Motorpoint and should have been 4.
The disappointment was motorpoint could not see 5 transactions.
24 maja 2026
Odpowiedź od Motorpoint - Edinburgh
We truly appreciate you sharing your detailed feedback regarding your experience. We are concerned to hear about the difficulties you encountered with the accounts team and the overpayment issue. We are reviewing our processes to prevent similar situations.
Thank you
Shannen, GSM
No pressure on the sale which was great…
No pressure on the sale which was great
Car only had 40 miles fuel- not knowing Edinburgh well we thought we would reach the fuel station on the bypass, just managed this due to traffic
Promised car mats, still awaiting these
3 czerwca 2026
Odpowiedź od Motorpoint - Edinburgh
We appreciate your feedback. We regret the low fuel and the delay with your car mats. Please be advised that your mats will arrive in the post over the next few days. We are addressing these points to improve our service.
Thank you
Shannen, GSM
Not first car bought from motorpoint…
Not first car bought from motorpoint great service sales person Conor made it easy simple procedure excellent trade in price recommend if you are looking to change your car R DUNCAN
29 maja 2026
Odpowiedź od Motorpoint - Edinburgh
Thank you for your wonderful feedback! We are so pleased to hear about your smooth car-buying experience and excellent trade-in. We appreciate your recommendation!
Thank you
Shannen, GSM
Lewis your salesman was very helpful…
Lewis your salesman was very helpful and efficient, explained everything in detail and was professional.
31 maja 2026
Odpowiedź od Motorpoint - Edinburgh
We're delighted to hear our team member was helpful, efficient, and professional. We appreciate your kind words.
Thank you
Shannen, GSM
It was great that you could walk around…
It was great that you could walk around the car with no pressure on buying and then taking a test drive without a salesman brilliant great experience thanks.
31 maja 2026
Odpowiedź od Motorpoint - Edinburgh
We're so glad you appreciated our no-pressure approach and enjoyed your test drive. Thank you for your kind feedback!
Thank you
Shannen, GSM
We were allowed to browse the lot…
We were allowed to browse the lot without hassle and when asked for assistance was given it straight away.
The salesman was very helpful and explained everything extremely well.
30 maja 2026
Odpowiedź od Motorpoint - Edinburgh
We're so pleased you had a hassle-free browsing experience and found our team helpful. Thank you for your kind words!
Thank you
Shannen, GSM
Odpowiedź od Motorpoint - Edinburgh
We are so happy you had a great experience. We appreciate your kind words!
Thank you
Shannen
Had a poor experience when selling a…
Had a poor experience when selling a car to Motorpoint Edinburgh. No issue with the valuation. The issue was getting paid. According to their own T&C's for selling a car if you agree the sale before Midday then the payment will be in your account the same working day. This did not happen in my case and trying to phone them is like pulling teeth after 80 minutes of not answering my call I gave up. Simply looks like somebody has not done their job and authorised the payment. Would not recommend this company for selling your car.
29 maja 2026
Opinia niezależna
Odpowiedź od Motorpoint - Edinburgh
We are genuinely sorry to hear about the difficulties you experienced with payment and contacting us after selling your car. We appreciate you bringing this to our attention. We are reviewing our processes to prevent this from happening again.
Thank you
Shannen, GSM
Good friendly service
Good friendly service. Especially Lewis from the Edinburgh Portobello showroom.
17 maja 2026
Odpowiedź od Motorpoint - Edinburgh
We are so glad you had such a positive experience with our team. Thank you for sharing!
Thank you
Shannen, GSM
No pressure salesmanship
No pressure salesmanship. A wide range of vehicles available nationwide to chose from. Highly recommended!
20 maja 2026
Odpowiedź od Motorpoint - Edinburgh
We are so glad you had a positive experience with our no-pressure sales and vehicle selection. Thank you for your recommendation!
Thank you
Shannen, GSM
Gret Service from start to finish
Excellent part exchange price, good value car and great service on arrival. Will definitely use them again .
25 maja 2026
Odpowiedź od Motorpoint - Edinburgh
We're so glad you had a great experience with our part exchange, car value, and service. We look forward to seeing you again!
Thank you
Shannen, GSM
Recent car purchase
We did our homework and selected 3 cars that we wished to consider. Lewis Threlfall made our car purchase very easy. We never felt pressured into buying anything we didn't need. The car we now have was within our budget and we are very pleased with it.When Lewis was not around other members of staff were very helpful indeed. We will buy from Motorpoint again.
16 maja 2026
Odpowiedź od Motorpoint - Edinburgh
We're so pleased to hear your car purchase was easy and that you felt no pressure. It's wonderful that you're happy with your new car and that our team was helpful. Thank you for your kind words!
Thank you
Shannen, GSM
Awful customer service
Awful customer service
Car returned due to breaking down on way home
Had to fight to get my deposit back and took them weeks to settle the finance
Whole experience was stressful, promised call backs which never came and when I complained the were rude !
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Motorpoint - Edinburgh
We are truly sorry to hear about your difficult experience. We are reviewing your feedback to improve our service and prevent similar issues.
Thank you
Shannen, GSM
Very easy (apart from the review process)
Very easy but the constant review reminders might put you off to be honest....... I hope you have enough characters now in your review and I am now free to live my life 🙏
19 maja 2026
Odpowiedź od Motorpoint - Edinburgh
We appreciate your feedback and understand your frustration with the review reminders. We are always working to improve our processes.
Thank you
Shannen, GSM
Selling a car to Motorpoint
The sales person ( Dougie ) at Edinburgh showroom was extremely professional and polite.
He took the car away and tested it, took it to the workshop to have it thoroughly looked over.
He returned and gave me exactly what I was offered on the provisional offer.
Very easy to deal with, very open and honest.
Thank you.
25 maja 2026
Opinia niezależna
Odpowiedź od Motorpoint - Edinburgh
We're so pleased to hear about your positive experience with us. It's wonderful that our team member provided such professional and honest service. Thank you for your kind feedback.
Thank you
Shannen, GSM
Wonderful service all around.
They were very attentive to my needs and concerns. Special thanks to Connor McGrath, whom I met a year ago when I first went there. Even though I didn't make a purchase then, immediately I contacted them, he got on my request immediately, was very responsive and patiently explained everything I needed for my purchase. Would definitely recommend Motorpoint for your car needs.
18 maja 2026
Odpowiedź od Motorpoint - Edinburgh
We are so glad to hear that our team was attentive to your needs and concerns. It's wonderful to know that we could assist you with your purchase. We appreciate your recommendation!
Thank you
Shannen, GSM
Doświadczenie Trustpilot
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