The sales person Dougie Dickson was a delight to deal with being not pushy and spent time dealing with the paperwork and explaining the process. Easy process to buy and sell through Motorpoint with... Zobacz więcej

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I got my car on Saturday at Motorpoint. Edinburgh and can’t thank Louis the sales person for his friendly approach and help it was so easy and no stress, I can’t praise him enough , thank you
Nightmare getting to branch as access road closed. Once we eventually managed to access the building everything went very smoothly. They examined the car and gave us the price quoted online which we... Zobacz więcej
Staff were great, it was nice they were able to get the car to Scotland from England, it was the colour and spec we wanted, and having looked at so many others the price was in right range. One small... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Napisane przez firmę

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Dane kontaktowe
25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, Zjednoczone Królestwo
- 0131 608 3637

Over 1000 new cars every week
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful staff no pressure
Very helpful staff no pressure
Great service quality cars at great prices

Odpowiedź od Motorpoint - Edinburgh
Disappointed
The sales and after sales were first class, but the accounts team were not in the same class as the rest of the team. I paid 70% bank transfer 30% credit card to obtain section 75 credit card protection. Unfortunately it was limited to £1000 with motor point limited facilities. I had a couple of failed transactions, masking 1 extra £1000 overpayment which motor point initially denied. It took motor point 17 days to eventually admit to the overpayment & reimbursement. In my internet banking I noted 5 transactions to Motorpoint and should have been 4.
The disappointment was motorpoint could not see 5 transactions.

Odpowiedź od Motorpoint - Edinburgh
No pressure on the sale which was great…
No pressure on the sale which was great
Car only had 40 miles fuel- not knowing Edinburgh well we thought we would reach the fuel station on the bypass, just managed this due to traffic
Promised car mats, still awaiting these

Odpowiedź od Motorpoint - Edinburgh
Not first car bought from motorpoint…
Not first car bought from motorpoint great service sales person Conor made it easy simple procedure excellent trade in price recommend if you are looking to change your car R DUNCAN

Odpowiedź od Motorpoint - Edinburgh
Lewis your salesman was very helpful…
Lewis your salesman was very helpful and efficient, explained everything in detail and was professional.

Odpowiedź od Motorpoint - Edinburgh
It was great that you could walk around…
It was great that you could walk around the car with no pressure on buying and then taking a test drive without a salesman brilliant great experience thanks.

Odpowiedź od Motorpoint - Edinburgh
We were allowed to browse the lot…
We were allowed to browse the lot without hassle and when asked for assistance was given it straight away.
The salesman was very helpful and explained everything extremely well.

Odpowiedź od Motorpoint - Edinburgh

Odpowiedź od Motorpoint - Edinburgh
Had a poor experience when selling a…
Had a poor experience when selling a car to Motorpoint Edinburgh. No issue with the valuation. The issue was getting paid. According to their own T&C's for selling a car if you agree the sale before Midday then the payment will be in your account the same working day. This did not happen in my case and trying to phone them is like pulling teeth after 80 minutes of not answering my call I gave up. Simply looks like somebody has not done their job and authorised the payment. Would not recommend this company for selling your car.

Odpowiedź od Motorpoint - Edinburgh
Good friendly service
Good friendly service. Especially Lewis from the Edinburgh Portobello showroom.

Odpowiedź od Motorpoint - Edinburgh
No pressure salesmanship
No pressure salesmanship. A wide range of vehicles available nationwide to chose from. Highly recommended!

Odpowiedź od Motorpoint - Edinburgh
Gret Service from start to finish
Excellent part exchange price, good value car and great service on arrival. Will definitely use them again .

Odpowiedź od Motorpoint - Edinburgh
Recent car purchase
We did our homework and selected 3 cars that we wished to consider. Lewis Threlfall made our car purchase very easy. We never felt pressured into buying anything we didn't need. The car we now have was within our budget and we are very pleased with it.When Lewis was not around other members of staff were very helpful indeed. We will buy from Motorpoint again.

Odpowiedź od Motorpoint - Edinburgh
Awful customer service
Awful customer service
Car returned due to breaking down on way home
Had to fight to get my deposit back and took them weeks to settle the finance
Whole experience was stressful, promised call backs which never came and when I complained the were rude !

Odpowiedź od Motorpoint - Edinburgh
Very easy (apart from the review process)
Very easy but the constant review reminders might put you off to be honest....... I hope you have enough characters now in your review and I am now free to live my life 🙏

Odpowiedź od Motorpoint - Edinburgh
Selling a car to Motorpoint
The sales person ( Dougie ) at Edinburgh showroom was extremely professional and polite.
He took the car away and tested it, took it to the workshop to have it thoroughly looked over.
He returned and gave me exactly what I was offered on the provisional offer.
Very easy to deal with, very open and honest.
Thank you.

Odpowiedź od Motorpoint - Edinburgh
Wonderful service all around.
They were very attentive to my needs and concerns. Special thanks to Connor McGrath, whom I met a year ago when I first went there. Even though I didn't make a purchase then, immediately I contacted them, he got on my request immediately, was very responsive and patiently explained everything I needed for my purchase. Would definitely recommend Motorpoint for your car needs.

Odpowiedź od Motorpoint - Edinburgh
Motorpoint
I ordered and bought car on same day. Got a fair price for my trade it. Staff were very helpful.

Odpowiedź od Motorpoint - Edinburgh
Lewis was very helpful in helping me…
Lewis was very helpful in helping me get my car. He never once pressured me into anything and was always polite and friendly. Lewis gets the full 5 stars, give the lad a pay rise!

Odpowiedź od Motorpoint - Edinburgh
My experience at Motorpoint
I bought a care from Motorpoint back at the start of April. To say I had a great experience would be an understatement. Steven Kelly helped assist me from start to finish. Allowing me to look at all the vehicles, see what my needs were etc. it was just a very pleasant and easy experience. I bought a car the following day and have been really enjoying driving it since. I really recommend this place as it leaves you feeling with a lot of reassurance about the vehicle you have purchased. Thank you again to Steven for making it so comfortable for me.

Odpowiedź od Motorpoint - Edinburgh
Doświadczenie Trustpilot
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