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Motorpoint - Derby Recenzje 

1162
Wynik TrustScore: 4.5 na 5

4,5

Chartwell Drive, DE21 6BZ Derby, Derbyshire, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Overall great but can do better with customer service. Had an issue where my payment was not reflecting on their account and I was passed to so many different people any none of them were actually hel... Zobacz więcej

Oceniono na 5 z 5

Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well

Oceniono na 5 z 5

Jake Blount was professional, knowledgeable, friendly, organised. The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.

Oceniono na 4 z 5

The variety of vehicles was a definite plus point, easy finance application process with instant decision. There was a hick up as both front tyres needed to be replaced. This was done very quickly and... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. Komis samochodowy

Napisane przez firmę

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Napisane przez firmę

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Dane kontaktowe

  • Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Zjednoczone Królestwo

  • 01332 508638
Promotion box for Motorpoint - Derby

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(1162)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5825

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Absolutely brilliant

Absolutely brilliant, the staff especially Corey and Chloe were great, nothing too much trouble, everything done efficiently and smoothly, just a lovely place to buy a car, this is my second car I have bought from motorpoint and will recommend to anyone and everyone

16 kwietnia 2026
Oceniono na 5 z 5

Fantastic choice of good quality low…

Fantastic choice of good quality low milage vehicles at very reasonable prices
The staff were great thank you Chris Cameron and Alex Gebbie
No fuss no hassle and no haggling over the price great just how car buying should be.
This is the 5th car I have purchased from motorpoint and I would recommend to anyone thinking of purchasing a nearly new car

14 kwietnia 2026
Oceniono na 3 z 5

They don’t pay for missing items they advertise for

The sails man was very professional and helpful. Got an excellent part exchange offer. I would have given it a higher rating but although he was very insistent that we remembered to bring in our 2 keys for the exchange. When we came to do the exchange there was only one key for the car we were buying and although they advertised to replace anything that is missing they were not going to pay for a 2nd key. Leaving us with £400 pounds to pay out.

8 kwietnia 2026
Logo Motorpoint - Derby

Odpowiedź od Motorpoint - Derby

Good afternoon

Thank you for your feedback, I am sorry you have not had a great experience with us, the amount of keys you get with the vehicle are advertised on the car details, if your vehicle was advertised as having two keys I would be more than happy to help with this, if you would like to call me directly on 01332 426728 I would be more than happy to help you.
Kind regards
Debbie Customer Service Manager

Oceniono na 5 z 5

Fabulous car sale experience

Honestly I have had the most superb experience selling my car at Motorpoint Derby. The staff were welcoming from the get go and the lady that dealt with my sale, Chloe was amazing. She put me totally at ease and explained the process of the car sale extremely clearly and well. The sale went ahead and then money was in my bank within the hour. Would re commend this company to anyone thinking of selling their car. Well done Motorpoint you have a fabulous team at Derby, and in particular Chloe 👏👏👏

6 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing experience

Amazing experience! Easy, professional why to buy a car. Exceptional staff. Friendly, knowledgeable, approachable and helpful. Bailey and Chloe were superb from start to finish!

1 kwietnia 2026
Oceniono na 1 z 5

List of issues with the car

List of issues with the car: no service history, user manual, jack, or MOT certificate; tyre damage; stone chips; scratches; discoloured trim; and scuffed bumper. Photos are attached. to an email have phoned and still no response.. customer service zero..

26 marca 2026
Logo Motorpoint - Derby

Odpowiedź od Motorpoint - Derby

Good afternoon
I am sorry to read of all the issues with the car, majority of the items listed are now featured online. If you would like to discuss this further with me please call me on 01332 426728
Regards
Debbie

Oceniono na 5 z 5

Helpful, friendly staff.

All the staff at Motorpoint Derby were helpful and friendly. Our sales exec asked about our requirements and gradually pinpointed the best car for us. He was spot on. There was no hard sell which was a big plus and made us more confident in buying from them. Everything ran smoothly and we ended with a high quality car which proving to be ideal for us.

30 marca 2026
Oceniono na 5 z 5

Great service.

Great service both in Sheffield and Derby. All sales staff very polite and attentive. A couple of small marks on inside of passenger door and when asked about it they had our car taken back inside and got them sorted.
Bought several cars from Motorpoint over the years and wouldn't go anywhere else.
Thank you Adam in Sheffield and Alex in Derby.

29 marca 2026
Oceniono na 5 z 5

What a fantastic experience

What a fantastic experience, I was treated like royalty, I was browsing for a car and for once no pushy salesman, I knew they were there to help as soon as I needed it and to answer any questions, even had a lovely cup of coffee, I saw a car I liked and before I knew it, I had a test drive and a valuation on my car, I have never felt so valued anywhere. Of course I said I wanted the new car and we arranged a collection date there and then. I couldn’t wait but you have to get your papers in order, well that was so easy, the nice man showed me how to download an app, in the app I yes me, I uploaded all my documents from the comfort of my own home, so easy then when the day came, and it was only a couple of days, if I had all my paperwork with me I could have taken the new car the same day, it’s so well organised, anyway one the collection day because everything was already in the system from the app, I was in and out with no fuss, the nice man sat in the car with me to ensure I knew everything I needed to know before driving off safely, and I once again felt so special. This is how buying a new car should be done

29 marca 2026
Oceniono na 5 z 5

Brilliant Customer Service

Ash (who helped us choose the right car) was really helpful and a pleasure to deal with. Leon (who dealt with the finance side of the deal) was also really helpful and made everything we needed to know very clear. Top quality service from these pair who are a credit to the business.

21 marca 2026

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