Overall great but can do better with customer service. Had an issue where my payment was not reflecting on their account and I was passed to so many different people any none of them were actually hel... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well
Jake Blount was professional, knowledgeable, friendly, organised. The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.
The variety of vehicles was a definite plus point, easy finance application process with instant decision. There was a hick up as both front tyres needed to be replaced. This was done very quickly and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Napisane przez firmę

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Dane kontaktowe
Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Zjednoczone Królestwo
- 01332 508638

Over 1000 new cars every week
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolutely brilliant
Absolutely brilliant, the staff especially Corey and Chloe were great, nothing too much trouble, everything done efficiently and smoothly, just a lovely place to buy a car, this is my second car I have bought from motorpoint and will recommend to anyone and everyone
Fantastic choice of good quality low…
Fantastic choice of good quality low milage vehicles at very reasonable prices
The staff were great thank you Chris Cameron and Alex Gebbie
No fuss no hassle and no haggling over the price great just how car buying should be.
This is the 5th car I have purchased from motorpoint and I would recommend to anyone thinking of purchasing a nearly new car
Very friendly staff
Very friendly staff , complimentary refreshments , honest appraisals fair prices
Staff really helpful and after care good
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
They don’t pay for missing items they advertise for
The sails man was very professional and helpful. Got an excellent part exchange offer. I would have given it a higher rating but although he was very insistent that we remembered to bring in our 2 keys for the exchange. When we came to do the exchange there was only one key for the car we were buying and although they advertised to replace anything that is missing they were not going to pay for a 2nd key. Leaving us with £400 pounds to pay out.

Odpowiedź od Motorpoint - Derby
Very happy with it
Fabulous car sale experience
Honestly I have had the most superb experience selling my car at Motorpoint Derby. The staff were welcoming from the get go and the lady that dealt with my sale, Chloe was amazing. She put me totally at ease and explained the process of the car sale extremely clearly and well. The sale went ahead and then money was in my bank within the hour. Would re commend this company to anyone thinking of selling their car. Well done Motorpoint you have a fabulous team at Derby, and in particular Chloe 👏👏👏
Amazing experience
Amazing experience! Easy, professional why to buy a car. Exceptional staff. Friendly, knowledgeable, approachable and helpful. Bailey and Chloe were superb from start to finish!
List of issues with the car
List of issues with the car: no service history, user manual, jack, or MOT certificate; tyre damage; stone chips; scratches; discoloured trim; and scuffed bumper. Photos are attached. to an email have phoned and still no response.. customer service zero..

Odpowiedź od Motorpoint - Derby
Helpful, friendly staff.
All the staff at Motorpoint Derby were helpful and friendly. Our sales exec asked about our requirements and gradually pinpointed the best car for us. He was spot on. There was no hard sell which was a big plus and made us more confident in buying from them. Everything ran smoothly and we ended with a high quality car which proving to be ideal for us.
Ash was really helpful and had lots of…
Ash was really helpful and had lots of great knowledge on different makes of car.
Great service.
Great service both in Sheffield and Derby. All sales staff very polite and attentive. A couple of small marks on inside of passenger door and when asked about it they had our car taken back inside and got them sorted.
Bought several cars from Motorpoint over the years and wouldn't go anywhere else.
Thank you Adam in Sheffield and Alex in Derby.
What a fantastic experience
What a fantastic experience, I was treated like royalty, I was browsing for a car and for once no pushy salesman, I knew they were there to help as soon as I needed it and to answer any questions, even had a lovely cup of coffee, I saw a car I liked and before I knew it, I had a test drive and a valuation on my car, I have never felt so valued anywhere. Of course I said I wanted the new car and we arranged a collection date there and then. I couldn’t wait but you have to get your papers in order, well that was so easy, the nice man showed me how to download an app, in the app I yes me, I uploaded all my documents from the comfort of my own home, so easy then when the day came, and it was only a couple of days, if I had all my paperwork with me I could have taken the new car the same day, it’s so well organised, anyway one the collection day because everything was already in the system from the app, I was in and out with no fuss, the nice man sat in the car with me to ensure I knew everything I needed to know before driving off safely, and I once again felt so special. This is how buying a new car should be done
The staff was very helpful
The staff was very helpful and everything went smoothly I had no problems at all
Brilliant Customer Service
Ash (who helped us choose the right car) was really helpful and a pleasure to deal with. Leon (who dealt with the finance side of the deal) was also really helpful and made everything we needed to know very clear. Top quality service from these pair who are a credit to the business.
Very helpful got car I wanted pleased…
Very helpful got car I wanted pleased with the service
Staff are all very helpful and no…
Staff are all very helpful and no pressure sales, they give you space to look around and consider. The process is very quick and straight forward.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







