Mosaic Journal Recenzje 

91
•
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Fantastic customer service! I made an error with my delivery address which caused a nightmare with Royal Mail ans lots of steess. When I contacted Mosaic Journal, they were really understanding and so... Zobacz więcej

Oceniono na 5 z 5

Fabulous product! My mosaic album is the perfect feature in my lounge. A great way to look back on an unforgettable year. Get customer service, I recommend this product to anyone and everyone!

Oceniono na 5 z 5

Sharon has helped me throughout the whole process. Nothing was ever an issue and her responses are always so prompt.

Oceniono na 5 z 5

Beyond just the product being great and really surpassing my expectations, the customer service has been incredible. It's clearly a real person behind it and Sharon was amazing. We had a couple of... Zobacz więcej

Informacje dotyczące firmy

  1. Wywoływanie zdjęć

Napisane przez firmę

Your life story in pictures. Mosaic is the ‘picture a day' photo journal that encourages you to reflect on what really matters to you & sends you real life photo prints to your home every month. Record your daily highlight on the Mosaic App & receive photos and an album to enjoy forever.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

91 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(91)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 52

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I love the journal so much

I love the journal so much, it’s so beautiful and high quality. The customer service is exceptional too. I had a reply from an actual person in about 10 seconds. Great all round.

12 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Wonderful service

I signed up for this on a bit of a whim, paying for a whole year up front. I received my album in the next couple of days, and have recently received my first set of prints.

I will start by stating the obvious and saying this is a photo album. I'm sure there are lots of people that like and can utilise the 'one picture a day' idea (people with babies, young families, travellers etc), but if you are a very average person with an average life, the idea of this format might become overwhelming fairly early on if you see it as some kind of 'rule' for the album. It did for me in the beginning, but then I told myself there are no 'rules' and no one way to utilise this. You can group pictures however you like in the album. I went away for a few days and wanted to have more pictures from that trip than just the number of days involved, so I did exactly that and filled a couple of weeks worth with just that one trip. Other days, I do find something interesting to snap, so I have some 'dailies' in there as well. Your year, your way! The app does allow for this as you don't have to have dates on your pictures if you don't want. There are spaces for location and a caption as well, so you can put a date in one of these instead if you so wish.

The album itself is pretty chunky as you'd expect for a full year, but it's beautifully made and a quality item. There are spaces to slot your pictures into and a section with lines to write some notes if you wish. Again, you can do what you want with this. Add stickers, write extra captions, stick in tickets or leaflets etc. Make it uniquely yours!

The prints themselves are exactly what I would expect from this. They are smartphone pics at the end of the day. The quality of the prints are actually pretty good overall and I have no complaints there. It's actually pushing me to get a bit more creative and thoughtful about the pictures I'm taking to get the best from it.

I haven't had need to contact customer service to date but there are easy ways to do so in the app and online, and it seems by all accounts they are very responsive, so that is great to know. All in all, if you compare this service to other ways you might achieve something like this you are getting a much higher quality product at a FAR better cost. Honestly a great experience and way to keep memories.

22 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Cannot say enough good about them

Cannot say enough good about this company. From my very first interactions via the online chat, answering questions, discussing the future, to the dispatch of the album, has been the very best of customer service that I have ever experienced. I just think that this is such a beautiful idea as a gift, and they have more colours planned. I really really hope that this company and it's journey just grow and grow, while keeping the beautiful ethics and kindness they are showing now.

19 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

This product is actually amazing

This product is actually amazing. I was gifted it for the first year of my babies life. It’s full of so many lovely memories and can’t wait to go through it with my little one when he’s older.

28 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

We have just finished our year with…

We have just finished our year with Mosaic and it’s been such a lovely tradition for the first year of our little boys life and such a lovely memory for us to look back on. Mosaic have the best customer service, very quick responses and more than happy to help.

18 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing product and even nicer people ❤️

I bought a year and journal subscription in 2023-2024 for my daughters first year and it was absolutely amazing. A year later (today) I have contacted about photos I never received because I never uploaded my last month, and they have sent them to print for me now. I can't tell you what incredible customer service they have, and what's more an amazing product!!!! Thank you for helping me document my daughters first year ❤️

12 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Lovely album and great customer care

Bought an album and a years worth of photos to document my sons year. Amazing quality album and the photos are perfect. Such good and efficient customer service from the live chat function on the app. Would highly recommend and will be purchasing again to document his next year.

27 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic customer service

I recently had the pleasure of purchasing a journal from Mosaic Journal, and I can’t recommend them highly enough! While there were a few issues initially (thanks to the courier), the customer service from Murad and the team was exceptional. They were quick to resolve any issues and even shipped out a replacement with no hassle.

When my order finally arrived, it was in perfect condition, thanks to the care they took in packaging it. The extra bubble wrap and plastic protection were much appreciated. The journal itself is gorgeous, well-crafted, and exactly what I was hoping for.

I'm now looking forward to filling the journal.

Mosaic Journal truly goes above and beyond to ensure their customers are satisfied. I’ll definitely be a returning customer, and I’ll be happily recommending them to others!

25 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Love it!

A beautiful photo journal book that captures the otherwise unsung moments of your year. Great quality book in a stunning design. Highly recommend this product.

26 października 2023
Oceniono na 5 z 5

Such an incredible service

Such an incredible service. Murad and the team are so helpful and professional and the service / products they provide are incredible. I could not recommend them enough.

21 października 2023
Oceniono na 5 z 5

Love my mosaic journal

Love my mosaic journal! Every time people come round they always comment on how beautiful it is and how great it is to have all my memories in one place. It’s always so much fun to go through it with friends and family!

5 listopada 2023
Oceniono na 5 z 5

I have been a member for almost a year…

I have been a member for almost a year and was just invited to review - can easily and genuinely say it’s some of the best customer service I’ve ever experienced. They were super helpful and quick on the live chat and even did me a favour for free once. Will definitely be signing onto another year, thank you!

5 listopada 2023
Oceniono na 5 z 5

What can I say. Perfect!

What can I say, it’s the perfect gift and the perfect company. Came super fast, looks beautiful, customer service has been excellent. Need to order one for myself now!

8 września 2023
Opinia niezależna
Oceniono na 5 z 5

Birthday Gift 🥳

I bought this as a gift for my girlfriend for us to journal together! They responded quickly via the live chat on their website to all my questions and the journal arrived quickly. Thanks Mosaic Team! 💙

13 lutego 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej