The shipping was really fast and the costume looked exactly like the picture, but the dress was wayyyyy too short for me, it rode up to above my hips when I raised my arms. The quality was really nice... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Product was niet wat wij zochten, bleef niet goed opgeblazen. Retour gezonden, maar nog steeds geen bevestiging of terugbetaling ontvangen. Graag zsm afhandelen, alstublieft.
My son loves his dragon costume. Its excellent quality at a fantastic price really impressed with my first order. Will order again when needed.
Always prompt replies and gets my issues resolved. I have noticed some of these like getting the tax refunded seem to be a faster process which is very much appreciated so I can stay within my timelin... Zobacz więcej
Informacje dotyczące firmy
- Sklep z kostiumami
- Sklep z produktami dla dzieci
- Sklep odzieżowy
- Sklep z artykułami imprezowymi
- Dostawca kostiumów teatralnych
- Sklep ze strojami regionalnymi
O MorphCostumes
Napisane przez firmę
Making the Best Times Better Since 2009
MorphCostumes was founded in Edinburgh, Scotland in 2009, and our head office is still based there today. What started with the original Morphsuit has grown into a costume brand helping millions of people make parties, events and big moments more memorable.
The Original Home of the Morphsuit
We are the original makers of Morphsuits: the all-in-one costume that became a costume-party classic. Since then, our range has grown to include inflatable costumes, animal costumes, superheroes, pirates, TV and movie characters, decade costumes, kids’ costumes, masks, wigs, capes and accessories.
Costumes That Help You Make an Entrance
From Halloween and school dress-up days to bachelor and bachelorette parties, Christmas parties, festivals, charity events and themed nights out, we make costumes for people who want to stand out, get involved and make the occasion feel bigger. Our range is built for adults, kids, solo partygoers, couples, families and groups, with outfits for almost every theme, event and level of ridiculousness.
Trusted by Over 10 Million Customers
More than 10 million customers have chosen MorphCostumes for costumes that get noticed. We are proud to have grown from the original Morphsuit into a wide range of bold, funny, spooky and memorable costumes for customers around the world.
Award-Winning Costume Innovation
Over the years, MorphCostumes and Morphsuits have received recognition including the Sunday Times Fast Track Award, Real Business Future 50 Awards and Scottish Marketing Society Star Awards. We have also continued to develop original costume ideas through our in-house design and innovation work.
Over 500,000 Quality Checks Every Year
A costume still has to do the basics properly. It needs to look good, feel comfortable and hold up through the occasion. That’s why we carry out over 500,000 quality checks each year, helping make sure our costumes are ready for parties, parades, school events, nights out and everything in between.
Designed Using Over 30 Measurement Points
Fit matters, especially when you’re wearing a full costume. Each costume is developed using over 30 measurement points, helping us create outfits that are comfortable, wearable and easy to move in.
Delivery, Returns and Order Support
We offer a range of tracked delivery options for customers in the UK, US Australia and across many EU coutries, with next working day delivery available. Customers can also track orders online and use our returns information if they need to send something back. We accept major payment methods including Mastercard, Visa, Maestro, American Express and PayPal. We can also be found on Amazon
How to Get in Touch
If you need help with an order, delivery, tracking or returns, please contact our customer support team at support@morphsuits.com. To help us resolve your query quickly, please include your order number, the email address used when placing your order and your name.
Stay Connected
To keep up with new costumes, exclusive offers and seasonal launches, you can sign up to the Morphsuits mailing list or follow MorphCostumes on social media:
We are here to make your best times better.
Napisane przez firmę
- Costumes made to impress
- Steal the show in a costume that outshines the rest.
- Zero party fails
- We do over 500,000 quality checks every year
- Guaranteed to fit
- At least 30 measurements on each design
- Party long comfort
- Soft stretchy materials
- No unwanted suprises
- We are clear about what you'll get
Always here to help
Fast support if you need it
If you need anything we are here to help, simply get in touch, visit the contact us page on our site and we'll do everything we can to help.
Dane kontaktowe
Morph Costumes. The Tun, Ground Floor. 6-8 Jacksons Entry, EH8 8PJ, Edinburgh, Zjednoczone Królestwo
- support@morphsuits.com
- morphsuits.com
15% Off everything
3,8
Dobra
292 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 81% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Best costume store!!!
I have ordered many costumes from morphsuits over the years for all different occasions and every costume has been amazing quality, delivered in perfect condiction and at a very reasonable price!!!
4 grudnia 2024
Opinia niezależna
Odpowiedź od MorphCostumes
Hi Terence, thank you so much for taking the time to leave a review! We do love a repeat customer and it makes us very happy to hear you consistently find a costume you like the look of :)
Very very bad service
Very very bad service. I ordered a costume, it came and didn’t fit so I returned it. After a month of not receiving refund I sent an email, to which they replied asking for proof of return.. so I sent it.. 6 months later… and still no refund and it wasn’t cheap!!!!!
Would never recommend or buy from this site!!
2 czerwca 2024
Opinia niezależna
Odpowiedź od MorphCostumes
Hi Alison, we're very sorry to hear about your bad experience with this. Refunds should be processed within ten days of being received by the warehouse, so something has obviously gone wrong. Please contact us directly on support@morphsuits.co.uk and we'll get this fixed for you.
Insanely fast delivery, cool costume
Ordered an awesome green man style Morphsuit on Thursday morning & it arrived the very next day! Super impressed by how quick delivery was and the Morphsuit is awesome \m/
28 listopada 2024
Opinia niezależna
Odpowiedź od MorphCostumes
Hi Kris, thanks for taking the time to leave a review. We're very happy you enjoyed your morphsuit!
Bad experience !
I am very dissatisfied with my order.
I had asked for express delivery, 1 to 2 days delivery in theory but I received in a week.
Sent on November 6th, received on November 12th :/
When I tried the costume, the inflatable system didn't work at all.
You should try your products before shipping them :(
12 listopada 2024
Opinia niezależna
Odpowiedź od MorphCostumes
Hi Sébastien, we're sorry to hear you've had a bad experience ordering from us. It's very rare for couriers to deliver behind schedule, but when it does happen we are always happy to refund your postage costs.
If you haven't done so already, please contact our customer support via the website with regards to your faulty costume and of course we will be happy to refund or replace it for you.
If I could give zero stars I would
If I could give zero stars I would. Return still not credited. Item sent via Royal Mail tracked delivery on 10th of October so I know you have received it. Secondly I keep submitting requests via your contact us page , but no one bothers to reply. Terrible after sales service.
10 października 2024
Opinia niezależna
Odpowiedź od MorphCostumes
Hi Bernice, this doesn't sound very good, so we're very sorry to hear about your issue. We aim to respond to all customer service emails within 24 hours, so it sounds like something has gone wrong when you have tried to contact us.
If you have not done so already, please email customer service directly via support@morphsuits.co.uk and we'll get this sorted for you.
Scam
Ordered kids stone age costume a week early for ‘next business day delivery’
Stone Age day is tomorrow and costume hasn’t been dispatched. Very upset child and not a happy mum. Wish I’d come here before I ordered
6 listopada 2024
Opinia niezależna
Odpowiedź od MorphCostumes
Hi Rose, first of all, we're sorry to hear about your poor experience. All orders are shipped on a next business day service & in our experience, over 90% of those arrive within that timescale. Very occasionally, it can take the courier 2 business days for delivery, but this is mentioned on our checkout.
If you have not done so already, please contact support@morphsuits.co.uk and we'll assist you with this. It goes without saying that, if you have not received your order we will arrange for a refund for you.
Upset and unsatisfied customer
I bought my nephew a costume for Halloween next week! and it was delivered absolutely filthy and dirty! Unacceptable considering I paid $45 including shipping! Sent an email to get this resolved asap!
24 października 2024
Opinia niezależna
Todo perfecto
Todo perfecto, envío rapidísimo y muy buena comunicación con el departamento de atención al cliente.
22 października 2024
Opinia niezależna
Odpowiedź od MorphCostumes
Hola Marta, muchas gracias por tus amables palabras y por tomarte el tiempo de dejar una reseña :)
Quick delivery and decent quality
I had unfortunately read all of the negative reviews after placing an order so started to panic, but I had no issues with them whatsoever. I have just knocked a star off as you don’t receive a confirmation email which is slightly unsettling. Other than that I can’t fault them, the delivery was super fast and the costumes I ordered (Men’s and women’s ringmaster costumes) were decent quality for the price.
1 października 2024
Opinia niezależna
Odpowiedź od MorphCostumes
Hi Leanne, thank you so much for taking the time to leave us a review, we do appreciate it. We can confirm that when you placed your order, a technical hitch on our website meant the order confirmation emails weren't being sent correctly. This lasted about 5 days and has long been fixed now, so rest-assured any future orders would not encounter this issue again :)
...Skeleton costume .No openings. Rear zipper only USELESS
...Skeleton costume. No mouth opening. No toiletries opening. Company advertising across rear. Rear zipper is TOTALLY impractical. Just hope there is a returns policy
18 października 2024
Opinia niezależna
Odpowiedź od MorphCostumes
Hi Chris, we're sorry to hear you didn't like your costume, our return policy is on our website: morphsuits.co.uk/delivery-returns
The costume does have many photos and a detailed description on our website as to what it entails, however we do accept returns within 30 days for unwanted items provided they are returned in the same condition in which you received them.
Non so se sono stata fortunata io
Non so se sono stata fortunata io, ma ho effettuato un ordine prima di aver letto queste recensioni. A me l’ordine è filato liscio come l’olio, arrivato tutto nei tempi indicati e avendo avuto un dubbio e scritto una mail, ho anche ricevuto assistenza immediata.
14 października 2024
Opinia niezależna
Odpowiedź od MorphCostumes
Ciao Anna, grazie mille per aver trovato il tempo di lasciare una recensione. Ci impegniamo a fornire costumi unici e di grande qualità che possano piacere a tutti. Inoltre, ci impegniamo al massimo per garantire una consegna puntuale: oltre il 90% dei costumi arriva entro i tempi indicati sul nostro sito web.
Siamo felici di sapere che avete avuto una buona esperienza nell'ordinare con noi :)
Doesn't answer your emails
Doesn't answer your emails. This company is not reliable!
1 września 2024
Opinia niezależna
No customer service. Faulty fan
The fan stopped working and the company refuse to communicate with me as I have misplaced my order number. Although this is the only company that creates these costumes, so im unsure why an order number matters
19 marca 2024
Opinia niezależna
Bad experience. I FEEL SCAMMED
Bad experience.
The company promises a 1-2 days shipping but it is false. Whit the tracking number they sent you, you can understand that is not 1-2 days but 5-15 days !!!
I feel scammed
8 lutego 2024
Opinia niezależna
Don't believe all the bad reviews
Ordered a costume on Sunday evening. It was delivered by lunchtime on the Tuesday. Because I hadn't received a confirmation email by the Monday I emailed their customer services. They responded in less than 24 hours to tell me that my order was out for delivery.
The costume is good quality and fits well. All in all they have been a Reay good company to buy from.
The only complaints I have are the lack of confirmation email and my order number not being recognised when I tried to track via their website.
However their prompt response to my email and prompt delivery has more than made up for it.
6 lutego 2024
Opinia niezależna
Achtung Betrug
Achtung Betrug!
Keine Tracking App erhalten
Keine Ware erhalten
Über Pay PAL glücklicherweise Geld zurückbekommen.
5 lutego 2024
Opinia niezależna
So ein schlechtes Kostüm habe ich…
So ein schlechtes Kostüm habe ich selten gesehen, durchsichtig und ganz mieser Stoff. Für 50 Euro ne Ansage. Bei Retouren muss man saß ganze in die Niederlande schicken, versichert auf eigene Kosten. Da kann man es eher in Tonne kloppen. Defintiv hier nicht bestellen.
19 stycznia 2024
Opinia niezależna
Nicht empfehlenswert
Gegen Aufpreis per Expresslieferung bestellt, kam trotzdem zu spät an. Wollte es dann wieder zurückschicken, aber es ist fast unmöglich auf der Website herauszufinden, wie man an ein Retouren-Label kommt. Ich empfehle nicht hier zu kaufen, besonders nicht, wenn es eilig ist.
29 października 2023
Opinia niezależna
Billigkostüm aus Fernost, anders als auf dem Bild
Hallo, ich habe bei Morphsuits ein Kostüm bestellt. Im Original sah es total billig aus und nicht so wie auf dem Bild im Internet. Ich musste für die Rücksendung 10,50 Euro bezahlen, da die Ware in die Niederlande zurückging. Auf emails antwortete mir nur der Automat und obwohl die Ware anders aussah als auf dem Bild, bekam ich keine Erstattung der Transportkosten.
Fazit: Billigzeug aus China zu hohen Preisen und Versandkosten
7 listopada 2023
Opinia niezależna
Not bad at all
I read the many negative reviews only after placing the order, and I was a little worried, also because I never received any email, either order confirmation or shipping confirmation. However, the package tracking link provided by filling out the order status request form works very well.
The package arrived a day late (which is ok), and the costume (horror clown for boys) was really very nice and also not bad in terms of workmanship.
30 października 2023
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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