I absolutely love Mooslover products! The quality is always amazing, and everything fits perfectly. Delivery is super quick, and their customer service is truly five-star — friendly, helpful, and res... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
These are my favorite leggings! Squat approved and the best butt lift! Customer service is also amazing! My fave legging company!!! I have several pair and not one complaint!
I purchased from this company as it came highly recommended to me. My items were received well packaged and very promptly. Unfortunately my flared leggings which were of excellent quality, were sl... Zobacz więcej
Haven’t received my order just keep getting told it’ll definitely be coming and they’re in contact with evri absolutely nothing been done! I’ve been waiting since the 16th November!
Informacje dotyczące firmy
Napisane przez firmę
Discover our high-quality shaping collection and unique design. Achieve your best version with Mooslover.
Dane kontaktowe
Hamilton House, Mabledon Place, London, Greater London, WC1H 9BB, 6392, London, Zjednoczone Królestwo
- (631) 504-0146
- support@mooslover.com
- mooslover.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Will order more
Will order more. I love it on me so much! Easy for workouts, especially squats! I may not have a big booty but it does make my butt look pretty.
Love
Love, love, love these leggings! I messed up my order, but their customer service team was so patient and understanding. They fixed it right away!
Extremely poor customer service
Extremely poor customer service. Avoid at all costs. Unprofessional service I’m convinced is a scam.
Been requesting a return for a week and they ignore the request but encourage you to return. Then they ignore you.
Even when messaging them to check if an item was in stock over Facebook messenger they are pushy and suggest alternative items to buy when you’ve already said you’re not interested and will not take no for an answer.
I love Mooslover products
I love Mooslover products. Really great quality and value for money.
I had a very small issue with an item I ordered but customer service sorted immediately.
Thanks mooslover I will be back to order again very soon.
Superb company to deal with
Superb company to deal with, the service and quality of the product is 5* would definitely recommend and will be using again. Thanks so much
First class customer service
First class customer service. Immediately helped me when I accidentally ordered the wrong item 😀 by exchanging it to the one I wanted. Bought several leggings from this company and believe me they last and keep their shape for years later!
Fantastic fit and feel
Fantastic fit and feel! I'm so impressed with the quality and design of these leggings.
DIABOLICAL RETURNS PROCESS !!!!
I have WhatsApp and emailed NUMEROUS times and still NO response. Yet you have a deadline to return items. I have NEVER encountered such ATROCIOUS customer service !!! The money was taken out of my account in seconds. Yet trying to get a refund is the most painful experience!!! Avoid at all costs !!! Why you have to apply to return an item in the first place is beyond me !!!!
Beautiful garments and excellent…
Beautiful garments and excellent customer service. My order came quickly and any queries were dealt with promptly and with great care. I felt very cherished as a customer. Also their jumpsuits are fantastic for curvy girls. Highly recommended!
I love mooslover clothes they fit…
I love mooslover clothes they fit extremely well especially with the fact I'm 4ft 7. The quality is amazing. I've dealt with the customer service through what apps. Which I found to be good. You have to wait a day or two but I didn't mind.
AVOID ORDERED AND NI EMAIL VERIFICATION…
AVOID ORDERED AND NI EMAIL VERIFICATION TO SAY SHIPPED AFTER 5 DAYS, whattsapped them and they have ignored, should be shut down for taking people’s money
Follow up after 13 days after ordering it still hasn’t been shipped, no reply from WhatsApp messages please do not order from this Company
A V O I D !!!
Well after 3 weeks they arrived but when I opened the package they are teeny!! I ordered a size large (am a uk 14) impossible to attempt to try on!
Only way to liase with the company is via what’s app and they take days to reply then send silly questions (wasting time)
I have asked for a return label but nothing as yet. Now worrying as other reviews saying they returned over 3 weeks ago and still not received their refund 😡
Absolutely love this brand
Absolutely love this brand, the style and fit is perfect. Great customer service
All round great service and quality
I now have 5 different Mooslover clothing items and all such high quality.
I have had an issue with a hole in a pocket in a pair of trousers. To resolve this I’ve had to contact customer support who have been incredible at resolving any issues.
Happy to give 5 stars all round ☺️
I love mooslovers fit
I love mooslovers fit , customer experience is good and the cloths are great (especially the ribbed) they fit so well.
Very good customer care
Very good customer care, very helpful, quick response to queries would definitely recommened
I was quite sceptic to order from this…
I was quite sceptic to order from this site as it was my first time , also l had not heard anyone who has ordered from the site before. But guess what l recieved my order on time and well packaged. The jumpsuits l ordered the quality is brilliant and material is comfortable on my skin. The only thing l had to ask for a return as there were quite tight around the hips area. Again l was panicking at this time but the Mooslover they eventually responded and the exchange has been organised without a hassle.
Handled my exchange well
Handled my exchange well. Would order again
Do not order
Claims to be a UK company when they are based in Hong Kong, paid £14 for express delivery 10 days ago and they still haven’t arrived they just keep emailing to say my delivery is delayed and keep pushing it back a day. Wouldn’t order from here again.
Would give no stars
Would give no stars!
Not a UK based company, sick of these false Hong Kong/Chinese companies pretending to be uk based! They won’t let me return for refund lees asking me why, where I would wear it to in what’s app then not replying, then forcing me to get an exchange I don’t like the items I don’t want them what is that hard to understand!!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








