There were some quality issues with the rattan furniture as delivered last week. Have sent photos to Modern Rattan and asked for replacement parts. Sent this to all their contact email addresses and p... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered an outdoor parasol at the end of May 2026 which didnt arrive until the end of June,overdue by a couple of weeks. No communication from the company regarding delay or arrival without signifi... Zobacz więcej
Easy to order and received confirmation straight away. Was advised with delivery date by email. I the day of delivery the driver called and advised that within 30mins they would arrive, placed boxes... Zobacz więcej
Really poor communication, never answer the phone or reply to emails. Our pergola fitted a month ago, Jupiter 4x3. Website says aluminium frame & galvanised louvres.,Fitters said it was defiantly slow... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We offer a huge range of rattan garden furniture, rattan dining sets, rattan corner sets, rattan rain covers and conservatory rattan sets at Great prices and fast delivery. Available online from Modern Rattan.
Dane kontaktowe
Emmanuel Court, Sutton Coldfield , Zjednoczone Królestwo
- 0121 517 0621
- sales@modernrattan.co.uk
- modernrattan.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 3% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Rattan furniture
First rate product and excellent service that fully met all best expectations 😀👍
Genuine company
Genuine company. I bought the keter hi-store+ the delivery was fast. Assembly was a bit tricky but well explained. I truly recommend the seller. Will buy again from this store.
Lovely Quality Furniture Cover
Ordered a cover for our stacking rattan garden furniture - different make to that described but the same dimensions. This was the only place I found that did it, and they are local to us.
It does state in the description that even though it shows as in stock, delivery takes up to 10 working days. What confused me though was the (possibly automated) email saying it had been despatched really quickly. When it didn’t arrive after that I got in touch with Modern Rattan. They were really quick in responding and said that it was coming direct from the manufacturer so would be longer.
The only reason I put this to 4 stars is because of the confusing email that made me think my order was lost somewhere or that I’d ordered from a website that wasn’t genuine. It’s a great item, perfect to cover the furniture and prompt customer service. Really pleased.
Atlas parasol
Was a pre-order that took quite long to arrive but was well worth it. Company also offered this item at a resonable price.
Good customer service despite supplier issues
Ordered a Nova pergola from them but after several weeks waiting for delivery had to cancel the order as I needed the item urgently. I understand they are having difficulties with some of their suppliers (as are many other vendors at the moment).
Still giving 4 stars as despite the supplier issues, their customer service was good - responding quickly to my emails / calls and gave me a full refund promptly after I cancelled.
Been waiting over a month for order…
I haven’t had any customer service message about this only that you keep chasing manufacturers please advise

Odpowiedź od Modern Rattan
Excellent product
Excellent product, just what we wanted. Looks great on our new decking. Great service from Mr Modern Rattan.

Odpowiedź od Modern Rattan
Excellent product - Rattan Lazy Susan
Excellent product, delivered quickly and on time with no problems.

Odpowiedź od Modern Rattan
Nova pergola happy customers.
Very pleased with the final product, a Nova pergola with a louvered roof in grey aluminium. Owners went out of their way on a weekend to help with the order. Order was taking longer than advised; not surprising in the world climate and events. However, discovered that after several emails were not being answered, if you tried the on line chat that was answered within minutes. More notification of delays or arrival dates would have been welcomed, and less anxiety on my part. The delivery was swift, easy and the final product is wonderful. We are Very pleased.

Odpowiedź od Modern Rattan
Great customer service.
Great customer service and somehow a better price than the wholesale distributor.

Odpowiedź od Modern Rattan
Excellent!
Was a bit hesitant as I bought a Maze garden sofa at a price which seemed too good to be true. But delivery was excellent and the sofa is perfect. Plus got some free winter covers!

Odpowiedź od Modern Rattan
Great service.
Arrived with defects
Nice solar lamp but arrived with defects. It has been 10 days and havent heard back from customer service with the solution. Wouldnt order again.

Odpowiedź od Modern Rattan
Absolutely fantastic service
Absolutely fantastic service, quality and price can't fault in any way

Odpowiedź od Modern Rattan
Great set and delivery excellent.would…
Great set and delivery excellent.would definitely order from here again

Odpowiedź od Modern Rattan
Lovely garden set
Great selection of furniture, fast delivery and we’re very happy with the quality

Odpowiedź od Modern Rattan
Excellent price and delivery.
Excellent price and delivery.
Small problem with missing part resolved very quickly.
Needed a bit of prompting to get delivedry
Needed a bit of prompting to get a dispatch date but they did respond to my enquiry and the item was then delivered okay.
Never ending Pergola wait
Ordered a pergola in October 2021 due for delivery early Dec now told it will be end March. Need the item so hanging in there. If it’s not arrived in March things will get ugly..

Odpowiedź od Modern Rattan
Fast and reliable delivery
Fast and reliable delivery. Great and very pretty lights, too.

Odpowiedź od Modern Rattan
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