Customer service was friendly, efficient, and trustworthy. Our installer was very understanding as we had some other renovations going on but he was very patient rescheduling with us and working with... Zobacz więcej
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Good communication by sales rep leading up to the installation and good advice given. Blinds turned out better than we expected, we are really happy with them. They look great and operate smoothly... Zobacz więcej
Reakcja na opinię
We had Modern come out to provide a quote, and we were very happy with the price, so we went ahead with the installation. The installation was completed efficiently, with no mess left behind, and c... Zobacz więcej
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Very happy with product and installation service. From ordering to installation time line was very quick and as promised. Only issue was we were advised to move an outdoor light for the box to fit, wh... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Modern Group is proud to be one of Australia’s largest family-owned home improvement companies. We deliver stylish and affordable solutions to Australian homes. We are industry leaders in roller shutters, plantation shutters, outdoor blinds, louvre shutters, and roof restoration, including roof repairs and roof leaks. We are dedicated to exceptional craftsmanship and customer satisfaction. When you choose Modern, you benefit from: Unmatched professional service before and after sales, upholding the highest integrity to ensure public trust. A commitment to honouring our guarantees, both in word and spirit. Discover our extensive range of window shutters and home improvement solutions tailored to suit your style and needs. Experience the Modern difference today - call us on 13 11 78! Transform your home with Modern Group’s innovative and reliable products.
Dane kontaktowe
Meridian Place 1-3, 2153, Bella Vista, Australia
- 131178
- customercare@moderngroup.com.au
- moderngroup.com.au
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I’ve had 10 roller shutters installed…
I’ve had 10 roller shutters installed by Modern Group in three stages. I’m very happy with the quality and what the shutters achieve. As we wanted to block out all light from our bedrooms, but I didn’t want blinds on the inside of the windows. And they help thermally, and with sound and security as well.
One high window had to be hard wired so it could have a remote control, and the electrician did a lazy messy job surface mounting the cable in conduit rather than going internally through the eave. So that’s the only part I’m not 100% happy with, hence the 4 stars rather than 5.

Odpowiedź od Modern Group
From the salesman being over bearing…
From the salesman being over bearing promising what he didnt deliver and over pushy to the installation and roller blind not fitting 3 times to our plantation shutter not suiting the window so was dropped wouldn't open couldn't clean behind them
Came out botched it up promising to come back .. nothing many emails many photos ... nothing
Our roller blind is baggy and over 12 months of complaining they rang and booked it in but very un friendly and un apologetic
Still waiting 20 months later for the plantation shutter to be fixed
We're more expensive and terrible customer service would never recommend to anyone

Odpowiedź od Modern Group
What a great company to deal with
What a great company to deal with. Right from the first phone call to prompt installation. We have had seven shutters installed now and every time it is just so easy. The first time was 5 years ago and the shutters are still perfect. Thoroughly recommend this company. ⭐️⭐️⭐️⭐️⭐️

Odpowiedź od Modern Group
Had some outside blinds installed two…
Had some outside blinds installed two weeks ago. They look great. I have used the Modern Group a couple of times and they are always helpful in the past and present. I highly recommend Modern for blinds

Odpowiedź od Modern Group
Modern Shutters- Jas
Process very easy from our first interaction. Pricing was good and shutters have improved our home security

Odpowiedź od Modern Group
Highly recommend
We had shutters installed on two windows through Modern. They took care of everything including prompt paperwork and updates and we were able to choose the date of install.
The same person who measured our windows also did the install. He was very helpful and professional and problem solved with me on the day.
The shutters look great and are very quiet and easy to use.
We'll be going through them again.

Odpowiedź od Modern Group
Good communication
Good communication, & service..shutters went up well, the guy was clean , & they worked with me on getting the job done..they look really good

Odpowiedź od Modern Group
Great company to deal with from Sales…
Great company to deal with from Sales rep , ladies on the phone and the installer . Would recommend this company .

Odpowiedź od Modern Group
We wil use Modern again!
From the initial contact to the jobs completion Modern made it smooth and seamless. The final result exactly what we wanted with the quality up to a standard higher than expexted

Odpowiedź od Modern Group
My experience has been perfect
My experience has been perfect. All round wonderful experience, from the initial contact all the war to the final instalment.

Odpowiedź od Modern Group
Modern Group trustworthy all the way
From the very first connection with Modern Group we have had nothing but a positive experience in the installation of our outdoor blinds . The blinds have given us a year round outdoor space we desperately needed. Modern Group were professional in all their correspondence and always turned up on time throughout the process , even notifying me when they were on their way . I wouldn’t hesitate to recommend them for a professional job well done . Thank you

Odpowiedź od Modern Group
quality of product and professionalism…
quality of product and professionalism of installers

Odpowiedź od Modern Group
Outdoor roller shutters…
We had 6 outdoor roller shutters installed by Modern Group. The installer George was excellent, friendly and very professional. The entire process from start to finish was outstanding. The new product Modtuff shutters is extra strong for our security we need for our home. Thank you for making our home feel safe with our new roller shutters. We would strongly recommend the team at Modern Group. Thank you.

Odpowiedź od Modern Group
Extremely professional and easy to work…
Extremely professional and easy to work with!
Quick turn around from consultation to installation. Would use again and recommend!

Odpowiedź od Modern Group
The whole experience was very easy
The whole experience was very easy. The customer service was great and the installed rollerblinds have made a big difference to our home. It is quieter, cooler in summer and warmer in winter, when the blinds are down. They look great from the outside too.

Odpowiedź od Modern Group
Staff were very Helpful
Staff from the Modern Group were very helpful and reliable, product and service was delivered and installed as promised.

Odpowiedź od Modern Group
I am vey satisfied with modern group…
I am vey satisfied with modern group regarding the quality of the product they used for my house and as well as their professionalism and punctuality. Also I was amazed how quickly and effectively finished a large project for a big house.

Odpowiedź od Modern Group
Great service and product
We recently had two roller shutters supplied and installed by Modern, great service, we are very happy with the product.

Odpowiedź od Modern Group
they unstood on my brief and sent…
they unstood on my brief and sent worker and we good working time then made and fitted very well thanks

Odpowiedź od Modern Group
Mary and michael
Mary was excellent on the phone-
Very understanding of my situation.
Also Michael the installer from Malaysia was an excellent chat!
Many thanks

Odpowiedź od Modern Group
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