Customer service was friendly, efficient, and trustworthy. Our installer was very understanding as we had some other renovations going on but he was very patient rescheduling with us and working with... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Good communication by sales rep leading up to the installation and good advice given. Blinds turned out better than we expected, we are really happy with them. They look great and operate smoothly... Zobacz więcej
Reakcja na opinię
We had Modern come out to provide a quote, and we were very happy with the price, so we went ahead with the installation. The installation was completed efficiently, with no mess left behind, and c... Zobacz więcej
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Very happy with product and installation service. From ordering to installation time line was very quick and as promised. Only issue was we were advised to move an outdoor light for the box to fit, wh... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Modern Group is proud to be one of Australia’s largest family-owned home improvement companies. We deliver stylish and affordable solutions to Australian homes. We are industry leaders in roller shutters, plantation shutters, outdoor blinds, louvre shutters, and roof restoration, including roof repairs and roof leaks. We are dedicated to exceptional craftsmanship and customer satisfaction. When you choose Modern, you benefit from: Unmatched professional service before and after sales, upholding the highest integrity to ensure public trust. A commitment to honouring our guarantees, both in word and spirit. Discover our extensive range of window shutters and home improvement solutions tailored to suit your style and needs. Experience the Modern difference today - call us on 13 11 78! Transform your home with Modern Group’s innovative and reliable products.
Dane kontaktowe
Meridian Place 1-3, 2153, Bella Vista, Australia
- 131178
- customercare@moderngroup.com.au
- moderngroup.com.au
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really quick and impressive…
Really quick and impressive communication. From start to finish. We paid our deposit and roller blinds were installed within 4 weeks. Lots of communication throughout the process. We are really happy with how our blinds look and they work well too.

Odpowiedź od Modern Group
One happy Customer
To be honest, everything about Modern Group was great. Customer Service very helpful and happy to help. We purchased Security Blinds and our installer 'Eugene' was amazing. He Arrived on time. Cleaned as he went, and did a fantastic job. He went that extra mile just to make sure we were happy. And we are. We love our Blinds. They look and great and are just what we wanted. We Would highly recommend Modern to others.

Odpowiedź od Modern Group
Great sero
Everyone from salespeople to blind installers arrived when they said they would and were both professional and polite.
We have been using Modern for over 25 years, which in itself is a testament to their quality and service.

Odpowiedź od Modern Group
Excellent service on installation of shutters
I have had an excellent experience with the Modern Group on the installation of external shutters, starting from competitive pricing, quick turnaround time of the installation of the shutters and then friendly after care service, especially from Andrew who followed up with me to check I was happy with the service and upcoming sales. Thank you Modern, regards Mel L.

Odpowiedź od Modern Group
Super Smooth from beginning to end
I was listened to right from the quotation through to the ordering and everything I asked for was accommodated for even when I changed my mind in the colour a couple of days later. The installation was flawless and the whole process from ordering through to installation was on the mark. No long lead times, and super quick and no stress whatsoever. I highly recommend the Modern Group and I LOVE my roller shutters!

Odpowiedź od Modern Group
Good communication and great quality…
Good communication and great quality product.

Odpowiedź od Modern Group
Overall great service
Overall great service and price was good too
I feel a whole lot safer in my home now

Odpowiedź od Modern Group
We absolutely are so happy with our new…
We absolutely are so happy with our new outdoor blinds, they have given us a whole new living space in our outdoor alfresco, they keep the wind away, and keep the heat in!!! Exactly what we wanted. Thank you Modern group!!
Super easy to use blinds too and they look so modern. Thank you again!

Odpowiedź od Modern Group
Modern Group trustworthy company to deal with.
Wonderful company to deal with a one stop shop for all your internal and external window needs. Very happy with the service, staff, & communication from start to finish. A special thanks to Andrew who calls every few months to see if we’re happy with our shutters and perhaps require extra blinds etc and Sara who is always available to help with your issues and Fabio best installer. Our external shutters are brilliant providing us with warmth in winter and coolness in summer. Many thanks Modern group

Odpowiedź od Modern Group
The team were great to deal with.
The team were great to deal with.
From the initial measure and quote, to the installation, the whole process was done with professionalism.
Its made our outdoor area another room in the house.

Odpowiedź od Modern Group
Absolutely love my new blinds
Absolutely love my new blinds. Everything was done to perfection. Would highly recommend this company.

Odpowiedź od Modern Group
Highly recommend for plantation shutters
We recently had shutters installed in our home by Modern Group, and the entire experience was exceptional. From the first point of contact through to final installation, their customer service, communication and delivery were of the highest standard.
The team was friendly, efficient and respectful of our home. The shutters look amazing and make such a difference to our home.
We would highly recommend Modern Group to anyone looking to install blinds or shutters.

Odpowiedź od Modern Group
Highly Recommended
This is the second time we've asked Modern to install roller shutters (previous house and new house). The process was streamlined and well oiled. Staff are friendly and helpful and we were given clear timelines. The level of communication was excellent and the product is of sound quality.

Odpowiedź od Modern Group
Happy with the product and the service
Happy with the product and the service

Odpowiedź od Modern Group
Great communication, great product
The sales rep, Chrys, was great. He arrived on time, and worked hard to get the price down to something we could justify. A small hiccup in the manufacturing process slowed down the installation time but this was all communicated by Mary who was sincerely apologetic for the delay. When the install team arrived, they did so on time, efficiently and communicated how the day would work. I appreciate the work Modern have done for us, and when we can in the future, be adding to our home for additional shutters.

Odpowiedź od Modern Group
Recommend anytime
OVery happy with the service installer very experienced person & explaind everything to me.
The best is the remote switches awesome love it so easy to use.
I wish I have on all my shutters.
Cheers Adrian Tully

Odpowiedź od Modern Group
Great price and fast installation
They were really helpful in coming out to us in a time that worked for our whole family.
We wanted to be able to block out the light for our babies room for daytime naps and reduce the heat upstairs in summer.
They were about to offer a great price and brought examples of what the roller shutters looked like in the inside and explained how that helped with light and climate control.
The final measure and installation was fast and the whole process from quote to installation took about 1 week. Great experience overall.

Odpowiedź od Modern Group
Overall Experiance
Everybody involved did what they said they would do when they said it would be done.
The professionalism of every member of the team was exceptional.

Odpowiedź od Modern Group
I’ve had 10 roller shutters installed…
I’ve had 10 roller shutters installed by Modern Group in three stages. I’m very happy with the quality and what the shutters achieve. As we wanted to block out all light from our bedrooms, but I didn’t want blinds on the inside of the windows. And they help thermally, and with sound and security as well.
One high window had to be hard wired so it could have a remote control, and the electrician did a lazy messy job surface mounting the cable in conduit rather than going internally through the eave. So that’s the only part I’m not 100% happy with, hence the 4 stars rather than 5.

Odpowiedź od Modern Group
From the salesman being over bearing…
From the salesman being over bearing promising what he didnt deliver and over pushy to the installation and roller blind not fitting 3 times to our plantation shutter not suiting the window so was dropped wouldn't open couldn't clean behind them
Came out botched it up promising to come back .. nothing many emails many photos ... nothing
Our roller blind is baggy and over 12 months of complaining they rang and booked it in but very un friendly and un apologetic
Still waiting 20 months later for the plantation shutter to be fixed
We're more expensive and terrible customer service would never recommend to anyone

Odpowiedź od Modern Group
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