Modern Group Recenzje 

225
•
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Customer service was friendly, efficient, and trustworthy. Our installer was very understanding as we had some other renovations going on but he was very patient rescheduling with us and working with... Zobacz więcej

Oceniono na 4 z 5

Good communication by sales rep leading up to the installation and good advice given. Blinds turned out better than we expected, we are really happy with them. They look great and operate smoothly... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had Modern come out to provide a quote, and we were very happy with the price, so we went ahead with the installation. The installation was completed efficiently, with no mess left behind, and c... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Very happy with product and installation service. From ordering to installation time line was very quick and as promised. Only issue was we were advised to move an outdoor light for the box to fit, wh... Zobacz więcej

Reakcja na opinię

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Napisane przez firmę

Modern Group is proud to be one of Australia’s largest family-owned home improvement companies. We deliver stylish and affordable solutions to Australian homes. We are industry leaders in roller shutters, plantation shutters, outdoor blinds, louvre shutters, and roof restoration, including roof repairs and roof leaks. We are dedicated to exceptional craftsmanship and customer satisfaction. When you choose Modern, you benefit from: Unmatched professional service before and after sales, upholding the highest integrity to ensure public trust. A commitment to honouring our guarantees, both in word and spirit. Discover our extensive range of window shutters and home improvement solutions tailored to suit your style and needs. Experience the Modern difference today - call us on 13 11 78! Transform your home with Modern Group’s innovative and reliable products.


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4,5

Doskonała

Wynik TrustScore: 4.5 na 5

225 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 90% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(225)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 164

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Really quick and impressive…

Really quick and impressive communication. From start to finish. We paid our deposit and roller blinds were installed within 4 weeks. Lots of communication throughout the process. We are really happy with how our blinds look and they work well too.

20 lipca 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Thanks for the awesome review, Leah! Keeping open lines of communication during the order and installation phase is super important to us. We’re glad the 4-week turnaround hit the mark and that your new roller blinds look and perform great!

Best,
Cas

Oceniono na 5 z 5

One happy Customer

To be honest, everything about Modern Group was great. Customer Service very helpful and happy to help. We purchased Security Blinds and our installer 'Eugene' was amazing. He Arrived on time. Cleaned as he went, and did a fantastic job. He went that extra mile just to make sure we were happy. And we are. We love our Blinds. They look and great and are just what we wanted. We Would highly recommend Modern to others.

10 grudnia 2025
Opinia niezależna
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Odpowiedź od Modern Group

Thanks so much, Jenni! We're thrilled to hear that Eugene made the security blinds installation so smooth and took great care of your home. Enjoy the new blinds!

Best regards,
Cas

Oceniono na 5 z 5

Great sero

Everyone from salespeople to blind installers arrived when they said they would and were both professional and polite.
We have been using Modern for over 25 years, which in itself is a testament to their quality and service.

31 lipca 2026
Opinia niezależna
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Odpowiedź od Modern Group

Thank you, Claire! Having you as a customer for over 25 years means the absolute world to us. We really appreciate your ongoing support and kind words about our team.

Warmly,
Cas

Oceniono na 5 z 5

Excellent service on installation of shutters

I have had an excellent experience with the Modern Group on the installation of external shutters, starting from competitive pricing, quick turnaround time of the installation of the shutters and then friendly after care service, especially from Andrew who followed up with me to check I was happy with the service and upcoming sales. Thank you Modern, regards Mel L.

19 stycznia 2026
Opinia niezależna
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Odpowiedź od Modern Group

Thanks for sharing your experience, Mel! We’re glad Andrew took great care of you and that you enjoyed the quick turnaround on your external shutters. Thanks for choosing Modern!

Cheers,
Cas

Oceniono na 5 z 5

Super Smooth from beginning to end

I was listened to right from the quotation through to the ordering and everything I asked for was accommodated for even when I changed my mind in the colour a couple of days later. The installation was flawless and the whole process from ordering through to installation was on the mark. No long lead times, and super quick and no stress whatsoever. I highly recommend the Modern Group and I LOVE my roller shutters!

14 lipca 2026
Opinia niezależna
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Odpowiedź od Modern Group

Thank you, Linda! Changing your mind during a project happens all the time, so we're happy the team made updating your color choice completely stress-free. So glad you're loving your new roller shutters!

All the best,
Cas

Oceniono na 5 z 5

Overall great service

Overall great service and price was good too
I feel a whole lot safer in my home now

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Modern Group

Thank you, Tracey! Helping you feel completely safe and secure in your own home is always our top priority. We really appreciate your recommendation!

Warm regards,
Cas

Oceniono na 5 z 5

We absolutely are so happy with our new…

We absolutely are so happy with our new outdoor blinds, they have given us a whole new living space in our outdoor alfresco, they keep the wind away, and keep the heat in!!! Exactly what we wanted. Thank you Modern group!!

Super easy to use blinds too and they look so modern. Thank you again!

9 lipca 2026
Opinia niezależna
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Odpowiedź od Modern Group

Thank you so much for the fantastic feedback, Candela! We are thrilled to hear that your new outdoor alfresco blinds have transformed your patio into an all-weather outdoor living space.

Regards,
Cas

Oceniono na 5 z 5

Modern Group trustworthy company to deal with.

Wonderful company to deal with a one stop shop for all your internal and external window needs. Very happy with the service, staff, & communication from start to finish. A special thanks to Andrew who calls every few months to see if we’re happy with our shutters and perhaps require extra blinds etc and Sara who is always available to help with your issues and Fabio best installer. Our external shutters are brilliant providing us with warmth in winter and coolness in summer. Many thanks Modern group

16 czerwca 2026
Opinia niezależna
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Odpowiedź od Modern Group

Thanks so much for the detailed review, Lexine! It’s fantastic to hear that Andrew, Sara, and Fabio took such good care of you. Providing reliable insulation for both hot summers and chilly winters is what we aim for with our external roller shutters, so we're thrilled they're making a noticeable difference in your home.

Best,
Cas

Oceniono na 5 z 5

The team were great to deal with.

The team were great to deal with.
From the initial measure and quote, to the installation, the whole process was done with professionalism.
Its made our outdoor area another room in the house.

14 sierpnia 2025
Opinia niezależna
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Odpowiedź od Modern Group

Thank you for sharing your experience, Matthew! Turning outdoor areas into comfortable, usable spaces is always one of our favorite outcomes. We really appreciate your kind words about our free measure, quote, and install process!

Warmly,
Cas

Oceniono na 5 z 5

Absolutely love my new blinds

Absolutely love my new blinds. Everything was done to perfection. Would highly recommend this company.

13 sierpnia 2026
Opinia niezależna
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Odpowiedź od Modern Group

Thank you, Kim! We’re so glad you’re loving the new window blinds and that the whole installation went smoothly. Your support means a lot to our local team!

Cheers,
Cas

Oceniono na 5 z 5

Highly recommend for plantation shutters

We recently had shutters installed in our home by Modern Group, and the entire experience was exceptional. From the first point of contact through to final installation, their customer service, communication and delivery were of the highest standard.

The team was friendly, efficient and respectful of our home. The shutters look amazing and make such a difference to our home.

We would highly recommend Modern Group to anyone looking to install blinds or shutters.

20 lipca 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Thanks for the high recommendation, Lizzi! Cleanliness, punctuality, and friendly service are top priorities for our installation crew, so it’s awesome to hear the plantation shutters have completely elevated the look of your home.

Best regards,
Cas

Oceniono na 5 z 5

Highly Recommended

This is the second time we've asked Modern to install roller shutters (previous house and new house). The process was streamlined and well oiled. Staff are friendly and helpful and we were given clear timelines. The level of communication was excellent and the product is of sound quality.

9 lipca 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Thank you so much for choosing us again, Pat! Having returning customers is the best compliment we could ask for. We're glad the team kept communication clear and got your new property's roller shutter installation sorted without any fuss.

All the best,
Cas

Oceniono na 5 z 5

Happy with the product and the service

Happy with the product and the service

13 lipca 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Thanks for taking the time to drop us a rating, Purna! We’re really happy to hear you had a good experience with our service and window treatments.

Cheers,
Cas

Oceniono na 4 z 5

Great communication, great product

The sales rep, Chrys, was great. He arrived on time, and worked hard to get the price down to something we could justify. A small hiccup in the manufacturing process slowed down the installation time but this was all communicated by Mary who was sincerely apologetic for the delay. When the install team arrived, they did so on time, efficiently and communicated how the day would work. I appreciate the work Modern have done for us, and when we can in the future, be adding to our home for additional shutters.

2 lipca 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Really appreciate you taking the time to write this, Jay! Thanks for bearing with us through that brief manufacturing hiccup. Mary always works hard to keep everyone in the loop, and Chrys will be glad to hear his efforts paid off. We look forward to helping you out with more window shutters down the road!

Best,
Cas

Oceniono na 5 z 5

Recommend anytime

OVery happy with the service installer very experienced person & explaind everything to me.
The best is the remote switches awesome love it so easy to use.
I wish I have on all my shutters.
Cheers Adrian Tully

17 lipca 2026
Opinia niezależna
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Odpowiedź od Modern Group

Cheers for the feedback, Adrian! Remote-controlled motorized roller shutters definitely make life a whole lot easier. We'll pass your feedback along to your technician, and we're ready whenever you want to upgrade the remaining windows!

Best regards,
Cas

Oceniono na 5 z 5

Great price and fast installation

They were really helpful in coming out to us in a time that worked for our whole family.
We wanted to be able to block out the light for our babies room for daytime naps and reduce the heat upstairs in summer.
They were about to offer a great price and brought examples of what the roller shutters looked like in the inside and explained how that helped with light and climate control.
The final measure and installation was fast and the whole process from quote to installation took about 1 week. Great experience overall.

20 lipca 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Thank you for the thoughtful review, Emily! Creating a total room blockout for baby naps and keeping the upstairs cooler during summer heat is a top priority for young families, so we're glad our quick 1-week turnaround from quote to shutter installation made things easier for your home.

Warm regards,
Cas

Oceniono na 5 z 5

Overall Experiance

Everybody involved did what they said they would do when they said it would be done.
The professionalism of every member of the team was exceptional.

22 maja 2026
Opinia niezależna
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Odpowiedź od Modern Group

Thanks so much, Neil. Reliability and professionalism are exactly what we aim for on every job, so it's great to hear the team delivered on both counts for you.
regards,
Cas

Oceniono na 4 z 5

I’ve had 10 roller shutters installed…

I’ve had 10 roller shutters installed by Modern Group in three stages. I’m very happy with the quality and what the shutters achieve. As we wanted to block out all light from our bedrooms, but I didn’t want blinds on the inside of the windows. And they help thermally, and with sound and security as well.
One high window had to be hard wired so it could have a remote control, and the electrician did a lazy messy job surface mounting the cable in conduit rather than going internally through the eave. So that’s the only part I’m not 100% happy with, hence the 4 stars rather than 5.

1 lipca 2026
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Thank you for the detailed feedback, Tom. We're glad the shutters are performing well for light, sound, thermal and security needs. Could you contact our service team at customercare@moderngroup.com.au so we can escalate to the branch for you?
Regards,
Cas

Oceniono na 1 z 5

From the salesman being over bearing…

From the salesman being over bearing promising what he didnt deliver and over pushy to the installation and roller blind not fitting 3 times to our plantation shutter not suiting the window so was dropped wouldn't open couldn't clean behind them
Came out botched it up promising to come back .. nothing many emails many photos ... nothing
Our roller blind is baggy and over 12 months of complaining they rang and booked it in but very un friendly and un apologetic
Still waiting 20 months later for the plantation shutter to be fixed
We're more expensive and terrible customer service would never recommend to anyone

1 listopada 2025
Opinia niezależna
Logo Modern Group

Odpowiedź od Modern Group

Libby, we're genuinely sorry to read this. We'd like to get more information about this project. Could you email our customer care team directly at customercare@moderngroup.com.au with your job reference so we can get someone looking into it?
Regards,
Cas

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